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Hotel Santa Teresa - Relais & Chateaux

Certificate of Excellence
Hotel website
Rua Almirante Alexandrino 660, Rio de Janeiro, State of Rio de Janeiro 20241-260, Brazil
Special Rate
R$660 (BRL)
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Hotel Santa Teresa - Relais & Chateaux
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702 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (702)
  • Mar-May only
    (153)
  • Jun-Aug only
    (191)
  • Sep-Nov only
    (150)
  • Dec-Feb only
    (208)
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ITHACA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fora our first trip to Rio we decided, based on online reviews, not to stay in one of the standard beach places, at Ipanema or Copacabana, but in this hotel. We ended up being very happy with our decision. The room was very large and very nice, and we had a view of Christ the Redeemer from our window. The... More 

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USA
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I reviewed this hotel about five years ago in glowing terms. I recently stayed four nights, July 2015, and wanted to offer another review. In most respects, nothing has changed since my last visit. The service was excellent. The front desk staff were particularly attentive. They helped me with an upgrade at a very reasonable price (I hadn't remembered the... More 

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HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Eli Traveller, Thank you very much for your constructive feedback, which we truly appreciate. The Relais & Châteaux Santa Teresa is a refuge of peace, luxury and refinement. Located in the neighborhood of Santa Teresa you have made the ideal choice to discover a new Rio. Therefore, we are very glad to hear, that over all you enjoyed your... More 

London, United Kingdom
Level Contributor
1,654 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 695 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the Hotel Santa Teresa yesterday to spend some time at the pool, the pool bar & the restaurant Tereze. What a lovely place! As a Relais & Chateaux member, one should not be surprised. But in truth, this place outdoes itself! Beautiful to the core, it's stunning elegance serenades your senses as soon as you walk through the door.... More 

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HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Ibadanboy, Thanks a lot for your lovely comment. We do appreciate it! It will be a pleasure to welcome and meet you again at the hotel. We hope we can see as soon as possible! Warmly, Monica Paixão General Manager More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The Hotel Santa Teresa suggests it's a five-star hotel, but our experience demonstrated an extreme lack of both the basics and polish a high-end hotel requires. We stayed at the end of June, 2015 for 3 nights. Pre-Arrival (Rating: 1/5): Before arriving, as I had booked through a 3rd-party booking site, I sent a quick email to the hotel, requesting... More 

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HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Mr.Christopher Blume, Thank you very much for your constructive feedback, which we truly appreciate. The Relais & Châteaux Santa Teresa is a refuge of peace, luxury and refinement. Our aim as a five-star establishment is to offer a warm, friendly and open welcome to all our guests. It is very important to us that all guests get the same... More 

Hoboken, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Waited on hand and foot. No request to big or small. The only name I remember is Natalie but there were several others including the bag boy. Incredible place to stay! The hotel bar and lounge diwnstars was an amazing Buber. Perfect for a couple looking to lounge and not go to a big impersonal club.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Minky, We do appreciate receiving your feedback. It is really important for our team has your personal comment. For us it was a pleasure make your stay as special as you were expecting and it makes our job worth it! We hope see you soon at Santa Teresa Hotel. Best regards, Monica Paixão General Manager More 

London
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is, as other people have said, a lovely property. Great rooms, and a terrific location in the being-gentrified Santa Teresa. But as others have also said, the pool is closed. I see the manager has mentioned this a couple of times on TripAdvisor, and of course I understand that to keep a hotel in top condition, maintenance will need... More 

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HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Client, We have well received your commentary and we will like to thank you for taking time to share your observations with us. We are attentive about quality of services we offer and take seriously recommendations made by guest. We are happy to inform you that the pool is open since Friday 24th of July. Looking forward to welcoming... More 

San Francisco, California, USA
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nestled in the Santa Teresa neighborhood, this property is the nicest in the area and very different from the large skyscraper properties closer to the beach. It feels small and intimate and high class. They definitely are friendly and provide quality service with a largely English speaking staff. I was mostly disappointed by the fact the main pool is undergoing... More 

Was this review helpful? Yes 2
HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Mr. Victor, Thank you for your comment on our trip advisor page. We are glad to know that you liked the concierge/front desk service. We are sorry about our swimming pool but we really needed to do these maintenance untill the 25th of July for a better place to all. We hope to see you on your next trip... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very beautiful, well decorated and well located hotel. It's missing some renovations though, specially in the swimming pool, thats has many missing tiles and looks somehow dirty. The bedroom had some major issues for me: first, the windows wouldn't close properly so it got so clawe in the morning we could not sleep any longer. Second, I thought the hotel... More 

Was this review helpful? Yes 1
HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Mariana, Thank you for your comment, it's always important to know your feedback. First, we would like to inform you that our swimming pool is in maintenance untill 25th of July and we will resolve all the problems about tiles and other. Our hotel is situated in Santa Teresa, a very calm neighborhood so we are surprised that you... More 

London, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 28, 2015

Beautiful Hotel situated on a hill in the neighbourhood of Santa Teresa. Everything has been taken care of to the ultimate detail: swimmingpool, service, room, ameneties, food. The breakfast and dinner are sublime! The best in Rio (and we visited many restaurants, much more expensive than this one!) The only down side is that it is not near the beach,... More 

Was this review helpful? Yes 1
HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Guest, Thank you for your lovely comment. We are always glad to know that our client was satisfied with our service. We hope to see you soon, maybe on your next trip in Brazil. Best regards, Monica Paixão General Manager More 

San Jose, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 27, 2015

The hotel exceeded my expectations on its decor, spaciousness, service, pool & lounge, and room. But it can't be five stars bc there was a wedding party using the bar to themselves past 11 - including set up during the whole day. There was a lot of noise in my room. I told the front desk twice and got different... More 

Was this review helpful? Yes 1
HotelSantaTeresa, Gerente at Hotel Santa Teresa - Relais & Chateaux, responded to this review

Dear Mrs. Winonana, Thank you so much for spending the time to let us know your thoughts about your stay in Relais & Chateaux Hotel Santa Teresa. We strive hard to maintain a high level of service and always try to provide the best place to stay in Rio de Janeiro, with all the comfortability and refinement. And we are... More 

Hotel Review Summarization

What travelers say

  • Pool area(4)
  • Very nice(3)
  • First nights(3)
  • Great view(3)
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Deluxe Room (40)
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Loft Suite (43)
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Master Suite (43)
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Pool (8)
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The Hotel (31)

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Other (5)
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