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All 183 Rio de Janeiro hotels »

Hotel Santa Teresa - Relais & Chateaux

5.0 of 5
Rua Almirante Alexandrino 660, Rio de Janeiro, State of Rio de Janeiro 20241-260, Brazil
Hotel amenities
Hotel Santa Teresa - Relais & Chateaux
Ranked #4 of 183 hotels in Rio de Janeiro
4.5 of 5 stars 227 Reviews
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227 reviews from our community

Traveler rating
    146
    49
    15
    10
    7
See reviews for
Families
22
 
Couples
142
 
Solo
18
 
Business
19
 
What travelers say
  • Pool area(13)
  • Very good(8)
  • Great view(6)
  • Cable car(3)
  • Excellent restaurants(3)
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed May 27, 2012 NEW

We stayed for 5 days and it was absolutely great! The hotel is pretty comfortable and the staff at the restaurante was so nice to us... During this time we had dinner every night there and they did a great job presenting the options and helping us to choose. Congratulations to the Chef Damien and his staff. Wishing to go... More

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Rio de Janeiro, RJ
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW

Stayed in this hotel for 2 nights to celebrate my wife´s birthday. we live in Rio and wanted to enjoy a relaxing and romantic weekend. It could not have been better. The hotel is beautiful, many gardens and great pool with views over the entire city. Had a wonderful romantic dinner at the restaurant called Tereze and both had seafood... More

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Bordeaux, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

second time in this hotel, love it even more! We like small hotels and the Hotel Santa Teresa has a very exclusive feeling to it. we had a room with varanda that was very pleasant. we loved the new pool bar where you can see the entire city and bay of Rio. what a treat! We ate at Tereze the... More

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Monaco
Senior Contributor
33 reviews 33 reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

One of the best boutique hotels that I have stayed at in a long time. When I booked, I felt that it was a bit of a throw of the dice as from the photos and Google street view, I was not completely sold on the area and the external photo of the hotel building does not see it particularly... More

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See 3 more reviews by John_mytravels for Rio de Janeiro
Anglesey, North Wales
Senior Contributor
33 reviews 33 reviews
Reviews in 26 cities Reviews in 26 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed May 9, 2012
3
people found this review helpful

Obviously there have been some very mixed experiences at this hotel and ours was not one of the best. We had been travelling round Brazil for three and a half weeks and I booked two nights at this very expensive hotel expecting to enjoy the best service and luxury such as we had experienced at the Hotel das Cataratas (Orient... More

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Monica Paixão, Manager at Hotel Santa Teresa - Relais & Chateaux, responded to this review
May 23, 2012

Dear Guest, We thank you for taking the time to tell us about your stay at the Relais & Chateaux Santa Teresa Hotel. Apologising for all the mishapp isn´t surely the sole thing will do, as measures have already being taken to prevent episodes like you´ve experienced. We would like very much to get in touch with you to discuss... More

USA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

I had reserved a junior suite but upon my arrival was given a room with a small bathroom which did not even have a bath. They told me it was a junior suite but I did not believe their claim. I then ask them for a junior suite with a bath but they told me they were no longer available... More

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Monica Paixão, Manager at Hotel Santa Teresa - Relais & Chateaux, responded to this review
May 23, 2012

Dear Guest, We thank you for your review on Relais & Chateaux Santa Teresa Hotel. We had some booking issues concerning the junior suites and we changed the classification stating those that have bathtub instead of shower only. But rest assured both are junior suites, but our fault on the room description site. We do apologise for the inconvenience. As... More

Edinburgh, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2012
3
people found this review helpful

We stayed for 6 nights at Santa Teresa. At the time of booking it was number 1 rated hotel on Trip Advisor and whilst a little out of our budget we thought we would splash out as it was part of our honeymoon. Overall the stay was enjoyable however the staff let the hotel down - it never felt like... More

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Monica Paixão, Manager at Hotel Santa Teresa - Relais & Chateaux, responded to this review
May 23, 2012

Dear Guest, Thank you so much for taking the time to share with us your experience at the Relais & Chateaux SantaTeresa Hotel. We apologise for the issues you´ve mentioned. And procedures for fully replenishing of toiletries in room and getting staff everywhere a guest is and needs attention is part of our job and certainly is being taken care... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2012
1
person found this review helpful

My husband and I spent the first three nights of our holiday (April 2012) in the Hotel Santa Teresa. It is a beautiful boutique hotel and we absolutely loved the time we spent there. The area is slightly removed from central Rio, which makes it more peaceful and quiet than other hotels, though obviously requires slightly more logistical effort to... More

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See 8 more reviews by Emma C for Rio de Janeiro
Richmond-upon-Thames, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 5, 2012
3
people found this review helpful

We were sadly disappointed by this place. Apologies for a lengthy review, but we want to give a fair and balanced account for other travellers considering their choices for Rio - where 'high end' options are limited and expensive. Overall, Hotel Santa Teresa is inconsistent and gives the impression it doesn't much care if you're enjoying your experience. We were... More

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Monica Paixão, Manager at Hotel Santa Teresa - Relais & Chateaux, responded to this review
May 23, 2012

Dear Guest, We thank you for your review on Relais & Chateaux Santa Teresa Hotel. We valuate every review, as they are for us the opportunity, in certain cases, we missed during our guests stays. In your case we certainly missed to hear and get in touch with your feelings and expectations. We do apologise for the inconvenience and would... More

Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 23, 2012
3
people found this review helpful

My spouse decided to take me for massage and relaxation at the Hotel's Spa as a celebration of my birthday last Saturday, April 21st. The whole experience turned out to be an annoying sequence of errors and poor service that is unacceptable for the price. As someone else has pointed out here, the property seems abandoned, no staff to turn... More

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Monica Paixão, Manager at Hotel Santa Teresa - Relais & Chateaux, responded to this review
May 23, 2012

Dear guest, Thank you for taking the time to express your experience on Relais & Chateaux Santa Teresa Hotel. We apologise for the serie of mishappenings you described. We were undertaking some staff and management moves, and the procedures and strict supervision were our main goal in this step, to ensure these kind of episodes won´t occur again. We invite... More

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Additional Information about Hotel Santa Teresa - Relais & Chateaux

  • Santa Teresa Hotel
Address: Rua Almirante Alexandrino 660, Rio de Janeiro, State of Rio de Janeiro 20241-260, Brazil
Price Range: $$$$

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Hotel Santa Teresa - Relais & Chateaux
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