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Serena Buzios Resort

4.0 of 5 Rua Campo de Pouso 1630, Buzios, State of Rio de Janeiro, Brazil
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Serena Buzios Resort
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Serena Buzios Resort
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667 reviews from our community

Traveler rating
    417
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • Spanish first
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Laredo, TX
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there for 5 days and the great service starts at check in when they give you the itinerary of events , shuttles , and restaurant hours. You have chairs and umbrellas in Geriba beach which is like 5 min walk. The receptionist Vanousa and a dark haired Argentinian in the front desk were great. The manager greeted us a... More 

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GestiondeCalidad, Gerente at Serena Buzios Resort, responded to this review

For Rochester Hotels, it is really important to know our guest´s preferences in order to succeed in satisfying their needs. " I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals." Looking forward to welcoming you in our hotel´s soon, Manager Rochester... More 

Rio de Janeiro, RJ
Top Contributor
62 reviews 62 reviews
38 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 18, 2014

I have sent a 3-day weekend in mid-November, a few days ago, so my images are vivid. Hotel is indeed a very good hotel, above average among Buzios typical "pousadas", charming Boutique hotel. Room is very beautiful - I have stayed in a 2 floor loft, room 207. Pictures do match what you get. Personnel very well trained speaking english,... More 

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GestiondeCalidad, Gerente at Serena Buzios Resort, responded to this review

Our guests' comments are the best tools we have to improve our service and therefore, the only path to achieve our main goal: exceeding guests' expectations.  As RH's General Manager, I do take this opportunity to apologize. and also would like to inform you that the issue has been solved. Yours sincerely, Manager Rochester Hotels - Serena Buzios Resort More 

Hamburg, Germany
1 review
5 of 5 stars Reviewed August 12, 2014

Very nice stay. The staff was very friendly and fast. We had a own whirpool in our patio. The pool and the restaurant area look beautiful. The breakfast was oustanding for the price with many fresh foods and juices. The dinner was tasteful as well with a wide varity of salads and other dishes.

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Denver, Colorado
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2014

Geriba beach in our opinion is the best beach in Buzios. We hired a buggy (from the hotel R$80) and visited several other popular beaches one day and we were glad we chose to stay at Serena due to its close proximity to Geriba beach. Beyond its location, the hotel offers a free shuttle ride into the downtown/centro area of... More 

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Bangkok, Thailand
Top Contributor
130 reviews 130 reviews
86 hotel reviews
194 helpful votes 194 helpful votes
4 of 5 stars Reviewed July 14, 2014

This was by far the best hotel we stayed during a one month trip in Brazil. Staff is amazing, speaks fluently English and Spanish (something rate in Brazil) and everything runs very smoothly. The rooms are very beautiful (we had the suite) with one only negative which is the small size of the bathroom. The variety and quality of breakfast... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

stayed at serena with my husband and baby for 5nights. We were very surprised when we got there, even better then we expected. A beautiful poolarea, lovely room and super friendly staff. We enjoyed the breakfast and the restaurant even though the meny could improve a little bit.. We were also happy to see there was umbrellas and sunbeds waiting... More 

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Guangzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Clean, great location, excellent staff ... will come back soon ... When using the navigation (nokia maps) Serena street, Rua Campo de Pouso 1630 was not recognized ... we have used Avenida Geriba street as destination...

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surrey, England
Contributor
13 reviews 13 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 24, 2014

This place has to be one of the nicest places I've staying in for the value. It's outstanding. Food and service is second to none and you 5 mins walk from the beach. I strongly recommend anyone stay here. You won't regret it.

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Rio de Janeiro, RJ
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 22, 2014 via mobile

Rooms 603 + 803 terribly dirty - cockroaches visiting in 803. Management not at all friendly or helpful. Nice breakfast but dinner tasteless. Internet not working in rooms, neither did hotel telephone or fitness machines. Food plates left out day and night. - not worth the price all in all. Not to be recommended.

Was this review helpful? Yes 6
Miami, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2014

Comfortable, clean and convenient to the Geriba beach. Quiet with good meals both for breakfast and dinner. Hotel shuttle to Buzios well run and quite convenient; certainly better than driving and searching for parking. Staff attentive and helpful.

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Additional Information about Serena Buzios Resort

Address: Rua Campo de Pouso 1630, Buzios, State of Rio de Janeiro, Brazil
Location: Brazil > State of Rio de Janeiro > Buzios
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Serena Buzios Resort 4*
Number of rooms: 37
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Also Known As:
Serena Buzios Hotel Buzios
Serena Hotel Buzios
Serena Buzios Resort Brazil
Hotel Style:
#4 Top resorts Hotel in Buzios
#9 Luxury Hotel in Buzios
#27 Family Hotel in Buzios

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