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All 90 Buzios hotels

Serena Buzios Resort

4.0 of 5 Resort   |   Rua Campo de Pouso 1630, Buzios, State of Rio de Janeiro, Brazil
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Serena Buzios Resort
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86%
Ranked #61 of 90 hotels in Buzios
A recent review
4 of 5 stars reviewed 1 week ago
Trip_Datum Bangkok, Thailand
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590 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bangkok, Thailand
Top Contributor
125 reviews 125 reviews
85 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 1 week ago

This was by far the best hotel we stayed during a one month trip in Brazil. Staff is amazing, speaks fluently English and Spanish (something rate in Brazil) and everything runs very smoothly. The rooms are very beautiful (we had the suite) with one only negative which is the small size of the bathroom. The variety and quality of breakfast... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed at serena with my husband and baby for 5nights. We were very surprised when we got there, even better then we expected. A beautiful poolarea, lovely room and super friendly staff. We enjoyed the breakfast and the restaurant even though the meny could improve a little bit.. We were also happy to see there was umbrellas and sunbeds waiting... More

Was this review helpful? Yes 1
Guangzhou, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, great location, excellent staff ... will come back soon ... When using the navigation (nokia maps) Serena street, Rua Campo de Pouso 1630 was not recognized ... we have used Avenida Geriba street as destination...

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surrey, England
Contributor
13 reviews 13 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 24, 2014

This place has to be one of the nicest places I've staying in for the value. It's outstanding. Food and service is second to none and you 5 mins walk from the beach. I strongly recommend anyone stay here. You won't regret it.

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Rio de Janeiro, RJ
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 22, 2014 via mobile

Rooms 603 + 803 terribly dirty - cockroaches visiting in 803. Management not at all friendly or helpful. Nice breakfast but dinner tasteless. Internet not working in rooms, neither did hotel telephone or fitness machines. Food plates left out day and night. - not worth the price all in all. Not to be recommended.

Was this review helpful? Yes 3
Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2014

Comfortable, clean and convenient to the Geriba beach. Quiet with good meals both for breakfast and dinner. Hotel shuttle to Buzios well run and quite convenient; certainly better than driving and searching for parking. Staff attentive and helpful.

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed March 27, 2014

Loved it! A real oasis. Friendly and helpful staff, good atmosphere. Quiet local beach with good beach service. Unexpected free foot massage and free surf lesson. Air conditioning was quieter once we found the 'sleep mode' button!

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Niteroi, RJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2014 via mobile

We stayed at Serena during January 2014. There are a lot of good things at Serena: Employees: From front desk, bar to restaurant. Special thanks to Rocio at front desk and Diana (excellent animadora - probably one of the best I have found since we live here in Brazil) Common areas: hotel is not big but even being fully booked... More

Was this review helpful? Yes 1
Heswall
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 12, 2014

We stayed from the 23 - 30th December and whilst we now have fond memories of the hotel and the staff, we did have some concerns. On the plus side: - The breakfasts were excellent, the buffets over the holiday were really good and excellent value. - The staff were very friendly, helpful and impressive. - Geriba beach was 2... More

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Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 12, 2014

We had booked an eight night stay at Serena, not knowing much about the hotel or Buzios. The tablet branding was the decisive factor. This was a big mistake. First, the hotel is situated about 20 mins from Buzios town centre where all the shops and restaurants are located. the closest beach is just 2 mins walk away but nothing... More

Was this review helpful? Yes 1
GestiondeCalidad, Director Comercial at Serena Buzios Resort, responded to this review

Dear For RH Hotels, knowing our guests' preferences is a number one priority as it allows us to meet and exceed guests' expectations. As Serena's General Manager, I take this opportunity to apologize for not meeting your expectations. Serena Boutique Resort's building features Buzios' style and the hotel has been successfully rated by guests. Likewise, it is considered one of... More

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Additional Information about Serena Buzios Resort

Address: Rua Campo de Pouso 1630, Buzios, State of Rio de Janeiro, Brazil
Location: Brazil > State of Rio de Janeiro > Buzios
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Serena Buzios Resort 4*
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Also Known As:
Serena Buzios Hotel Buzios
Serena Hotel Buzios
Serena Buzios Resort Brazil

454 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#5 Top resorts Hotel in Buzios #9 Luxury Hotel in Buzios
Hotel Class
Official Description (provided by the hotel)
On the paradise beach of Geriba, only 160km from Rio de Janeiro, Serena Buzios Resort by Rochester Hotels combines native and traditional style with avant-garde design. 6000m2 with native vegetation and recreational areas, unique services and professional attention of our staff, for you to enjoy a memorable stay. ... more   less 
Number of rooms
37

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