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Pestana Angra Hotel

Estrada Vereador Benedito Adelino, 3700 - Centro | Retiro, Angra Dos Reis, State of Rio de Janeiro 23900-000, Brazil
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Pestana Angra Hotel
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427 Reviews from our TripAdvisor Community

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Berlin, Germany
Level Contributor
174 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed November 27, 2015

The location is great and the staff are friendly. There is not much English spoke. But a few members of staff did try and some of them were good. The bungalows are large and a good size and the restaurant is located next to the beach. The hotel is rather isolated and is about 25 minutes away from the town.... More 

Helpful?
1 Thank paul1953uk
pestana, Manager at Pestana Angra Hotel, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Pestana Angra Beach Bungalows as your destination, and for sharing your opinion with us. We are very sorry to learn that your experience in our hotel did not meet your expectations. As Pestana Hotels is committed to offer total guest satisfaction, your comments... More 

Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 26, 2015 via mobile

First of all, the staff at the hotel, especially at the restaurant, were friendly and as helpful as they could be. Few staff spoke broken English but tried to communicate as well as they could. Location-wise, it's a little far out (which we knew) but the views can be incredible, looking out onto the sea and islands from the small... More 

Helpful?
Thank Iain G
pestana, Manager at Pestana Angra Hotel, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Pestana Angra Beach Bungalows as your destination, and for sharing your opinion with us. We are very sorry to learn that your experience in our hotel did not meet your expectations. As Pestana Hotels is committed to offer total guest satisfaction, your comments... More 

Travelers are raving about these Angra Dos Reis hotels

Pindamonhangaba, SP
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 11, 2015

We were there this past October. Wanted a nice and secluded place to take my parents, my husband and my 2 year old son. They do have that. But the food is OK, and the service is the worst EVER!!! Everything took so long to be done. My parent's room had the air conditioning broken. We asked them to fix... More 

Helpful?
2 Thank Carla M
pestana, Manager at Pestana Angra Hotel, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Pestana Angra Beach Bungalows as your destination, and for sharing your opinion with us. We are very sorry to learn that your experience in our hotel did not meet your expectations. As Pestana Hotels is committed to offer total guest satisfaction, your comments... More 

Amsterdam, The Netherlands
Level Contributor
278 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed July 10, 2015

The Pestana Angra is located quite remotely and has stunning views of the bay and islands. It is quiet and green and lush. If enter the address, I suggest entering Retiro and not Angra dos Reis. We did and arrived at the completely wrong location. If you come from Angra, it is quite a long way along the coast. I... More 

Helpful?
1 Thank Stalex24
pestana, Manager at Pestana Angra Hotel, responded to this review

Dear Guest, I would like to express my gratitude for choosing Pestana Angra Beach & Bungalows as your vacation destination, and the time you took to comment on our services. The issues in your post are currently adressed, and I am very delighted to note that in general, our service and product met your expectations, and left a positive impression... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 9, 2015

On arrival everything seemed fine. However, the standard of the bungalows turned out to be from the 80:s. Dark and filthy. The meals were mediocre, and the service pretty bad. We got the impression that we were disturbing the staff. We don't expect everyone to speak perfect English (we don't) but please don't hang up the phone when guests ring... More 

Helpful?
Thank Kerstin S
pestana, Manager at Pestana Angra Hotel, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Pestana Angra Beach Bungalows as your destination, and for sharing your opinion with us. We are very sorry to learn that your experience in our hotel did not meet your expectations. As Pestana Hotels is committed to offer total guest satisfaction, your comments... More 

Sao Paulo, SP
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 15, 2015

With the Hotel do Frade closed for rebuilding, this may well be overall, the best hotel in Angra. We have stayed there twice in the past 12 months. The pluses: +Truly beautiful location in an isolated peninsula near Angra +The security appears very good - and this is important, in Angra +The staff at the valet, reception and transportation (by... More 

Helpful?
Thank E W
pestana, Manager at Pestana Angra Hotel, responded to this review

Dear Guest, I would like to express my gratitude for choosing Pestana Angra Beach & Bungalows as your vacation destination, and the time you took to comment on our services. I am very delighted to note that our service and product met your expectations, and left a positive impression of our hotel I hope to welcome you back soon as... More 

Porto, Portugal
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 1, 2015

When arrived we found the bungallow (number 24) to be quite ok in size as welll as the bed but then the bad experience started. There weren't enough bath and face towels and the ones we has were dirty, when we asked for them it took them ages to come to the room ans still the face towels were missing... More 

Helpful?
1 Thank pmmpinho
pestana, Manager at Pestana Angra Hotel, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Pestana Angra Beach Bungalows as your destination, and for sharing your opinion with us. We are very sorry to learn that your experience in our hotel did not meet your expectations. As Pestana Hotels is committed to offer total guest satisfaction, your comments... More 

Drachten, The Netherlands
1 review
4 of 5 stars Reviewed January 25, 2015

A very nice hotel to relax. The rooms are actually spacious bungalows on a somewhat inclined terrain. There is a small private beach and swimming pool with a great view. Great personalized service and the passionfruit caipirinha was delicious. Unfortunately the hotel is a bit away from the city center.

Helpful?
Thank Worldtraveller3831
pestana, Gerente at Pestana Angra Hotel, responded to this review

Dear Guest, I would like to express my gratitude for choosing Pestana Angra Beach & Bungalows as your vacation destination, and the time you took to comment on our services. I am very delighted to note that our service and product met your expectations, and left a positive impression of our hotel I hope to welcome you back soon as... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

I have stayed in different hotels in my life. From very simple ones to sophisticated ones, but at Pestana Angra nothing works. The chairs at the beach are broken, the ones at the restaurant varanda also. So you even get hurt when you seat. The menu is very limited and is the same everyday for lunch and dinner. And they... More 

Helpful?
1 Thank Repra
pestana, Gerente at Pestana Angra Hotel, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Pestana Angra Beach Bungalows as your destination, and for sharing your opinion with us. We are very sorry to learn that your experience in our restaurant did not meet your expectations. As Pestana Hotels is committed to offer total guest satisfaction, your comments... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 5, 2014 via mobile

Hotel is old and does not worth the price. Bangalows are very bad illuminated inside and shower is weak and dark. Bed is the only positive side. Room does not have proper places for clothes and is not prepared for kids. I have requested a crib for my 1 year old daughter but reception was already closed by midnight. I... More 

Helpful?
1 Thank Lucas F
pestana, Gerente at Pestana Angra Hotel, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Pestana Angra Beach Bungalows as your destination, and for sharing your opinion with us. We are very sorry to learn that your experience in our restaurant did not meet your expectations. As Pestana Hotels is committed to offer total guest satisfaction, your comments... More 

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