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Rafain Palace Hotel & Convention

Certificate of Excellence
Av. Olimpio Rafagnin, 2357, Foz do Iguacu, State of Parana 85862-210, Brazil
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1 room 1 guest
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600 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stuttgart, Germany
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 28, 2015

The hotel provides several nice facilities (sauna, external pool, games room, kids entertainment) and confortable rooms. The furniture and floor tiles look a bit old-fashioned, from the early nineties. There were no ac power plugs on my room, I had to disconnect the tv whenever computer and mobile phone had to be charged. Breakfast is fine, services as well. Wifi... More 

Was this review helpful? Yes 1
Rafain P, Coordeandora de Comunicação at Rafain Palace Hotel & Convention, responded to this review

Thank you for your comment. We are innovating our hotel very soon. I'm sorry for the hot water, so we’re checking. The most of our apartments are renovated, so ther are with 03 power plugs available. In the not renewed rooms, there are two plugs, and the reception can lend adapters, when necessary. With reference to our location, we are... More 

2 reviews
4 of 5 stars Reviewed April 6, 2015

Very helpful staff with awesome 24hrs. room service. It is possible to reach everywhere in the city including all the famous interest points in Foz do Iguaçú, Puerto Iguazú and Ciudad del Leste thru the travel service service desk in the main lobby. Modern, clean, quiet rooms with free wi-fi which kept me connected with good bandwidth/speed for all three... More 

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Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Eduardo, Thank you so much for your feedback, we hope to meet you soon at Rafain Palace Hotel & Convention. More 

Odiham, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed February 10, 2015

This newly built hotel is absolutely soul-less. Food is dreadful - either mass buffets (mostly luke warm) or one small bar meals with only fried food and no vegetarian options; beer but no wines. Televisions blare out on inappropriate programmes to fill the lack of atmosphere and guests - I do not want to watch wrestling at any time, let... More 

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Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Dear Sir, Thank you about your comments, I´ll check about the warm buffet, this situation cannot happen. About the mini bar, we have cereal bar, and the wines, we have very special menu that you can order at the room service. Could you please give us a suggestion about vegetarian options at the mini bar? About the channels (tv) we... More 

Oxford, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 15, 2014

The hotel itself is nice, though far from the city center (though we knew this - it was for a conference), and the restaurant was good. The pool area was very nice too. However, our room - room 342 - was dark (because of trees obscuring the window/balcony) and in particular it was very musty - smelt of damp and... More 

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Rafain P, Relacionamento at Rafain Palace Hotel & Convention, responded to this review

Hello Jacob, Thank you for your comments and compliments our structure. as its claim as the moisture from your apartment, forwarded to the responsible department and this will be examined with particular care, we regret that this act has caused you discomfort, the problems generated by the moisture, and it was not possible drying clothes baths we inform you that... More 

São Bernardo do Campo, São Paulo, Brazil
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 4, 2014

Was there for a seminar and used the weekend with my family. Really appreciated it. The rooms are very clean and clear. Very good air conditioner and a big bed (king size). Was big enough to get a small bed for my daughter as well. Common places, swimming pool are very comfortable with a nice bar service in the surroundings.... More 

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Rafain P, Relacionamento at Rafain Palace Hotel & Convention, responded to this review

Hello André, Thanks for your comments and compliments on our service and structure, Rafain Palace Hotel & Convention has 18,015 m² of events and over 63,000 square feet of recreational space, our renovated apartments meet a series of standards 5 stars, which comes the ultimate comfort duarante your stay. Again we appreciate your contact, and in a next visit Rafain... More 

Montreal
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 9, 2014

This is a very traditional hotel in Foz do Iguaçu. They have a very famous New Year's Eve. I cannot say this is a complete resort, although they have decent pools, a Jacuzzi, one tennis court, a small kid's place and a backyard. Renovated rooms are good, but quite small; the old ones people say are not nice. Food is... More 

Was this review helpful? Yes 1
mid-Michigan
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

The only 'resort' aspect is the 2 pools, no spa. Very small rooms but that is not unusual in Brazil - at least we had a queen bed rather than 2 singles! Our room was neat and clean. When some fellow travelers complained about cleanliness and odors, they were quickly moved to a room in the newer section. Restaurant was... More 

Was this review helpful? Yes 1
Birmingham, Alabama, United States
Level Contributor
240 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed August 4, 2014

It is a resort if you count 2 pools and a not working well hot tub and tennis court as a resort. Half the rooms are very small and look like a low rate motel. Others are larger. Non of the staff speaks anything like fluent English and there is nothing in walking distance except a Shell station with an... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2014

Of the five hotels I stayed in during the World Cup, this one was the nicest. The rooms are small, but clean. The restaurant was excellent. The staff was friendly and professional. My only real complaints: the Wi-Fi didn't work very well in the room. I had to go out in the hall. Also, the location isn't great. There isn't... More 

Was this review helpful? Yes 1
Brasília
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed February 11, 2014

Large, old fashioned, good staff, poor breakfast and just an average hotel. Depending on your trip, the stay worth the fare. But avoid high expectations for a hotel built to receive huge travelling groups.

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