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Hotel Pousada do Arcanjo

Certificate of Excellence
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Rua Sao Miguel Arcanjo, 270 - Entrada do Centro Historico | 900m From Main Plaza With Free Shuttle, Ouro Preto, State of Minas Gerais 35400000, Brazil
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363 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

A very scenic and comfortable place to stay. The staff is so cordial and helpful. We love the vast seating areas which feels like an extending living room. It's so very cozy and the tea time with lovely desserts is a wonderful touch! You will not want to leave this second home. We will always try and stay here when... More 

Helpful?
Thank Ray C
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 19, 2015

Whether you're visiting Ouro Preto for work or pleasure, you'll be pleased by this pousada. The fact that the staff wears period costumes just gives it a special touch. The staff on hand is very polite and professional in their dealings with the customers. The rooms are very well appointed and are comfortable regardless of the temperature outside. The shuttle... More 

Helpful?
Thank Sam P
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 17, 2015

We have two connecting rooms for us and our daughters, both rooms were comfortable, clean and in a good working order. The AC (split) needs some maintenance, it works, but makes some noises which are disturbing during the night. The personnel is great, always ready to help and give tips. The transport back and forth to downtown works well and... More 

Helpful?
Thank Fernando G
M F, Gerente de relações com clientes at Hotel Pousada do Arcanjo, responded to this review

Thank you for considering our hotel as a very good option in our town. One of our distinguished features is really the option of connecting rooms which fits well to family needs such as yours. Our AC splits usually get maintenance every 6 to 8 months. Noises sometimes occur due to internal defrost and temperature differences. Our personnel extends their... More 

Leiden, The Netherlands
Level Contributor
158 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed July 30, 2015

Three reasons for giving this hotel 5 stars. One: the staff was very helpful and friendly; before we opened the door of the hotel someone came out and carried our bags inside. Two: they have a free taxi service (I think until 11pm) that takes you to the historical center of the town, whenever you want. You call and they... More 

Helpful?
Thank davidoffski
M F, Gerente de relações com clientes at Hotel Pousada do Arcanjo, responded to this review

We are glad you enjoyed our hotel, and extended us the top 5-star grade of Trip Advisor. Our staff also thank you for the compliments. Our complimentary shuttle service really operates until 11pm and our restaurant is an excellent and convenient option for the visitors that do not want to go out again in the evening. Thank you for sharing... More 

Sao Paulo, SP
Level Contributor
142 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 14, 2015

I sought the Hotel Arcanjo for its reputation on TripAdvisor, and got a room due to another guest's cancellation. When I arrived, I was greeted with great warmth by Messrs. Benicio and Geraldo, dressed in period costumes. The hotel is fairly well decorated and maintained. The room was a little tight for 4 people (2 adults and 2 children) but... More 

Helpful?
Thank RT_sam_RT
M F, Gerente de relações com clientes at Hotel Pousada do Arcanjo, responded to this review

Thank you for considering us a good staying in Ouro Preto and for being satisfied with the hosting. We have larger rooms in the hotel that can accomodate 4 people more comfortably but they were not available at the time. Our complimentary afternoon tea and shuttle service are really two of our convenient and special services. We appreciate your considering... More 

Rio de Janeiro, RJ
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

I've stayed at this pousada many times before when I used to work as tourleader for dutch groups in Brazil. Recently after many years I've been there again, and the good smiley service, excellent breakfast and comfortable and well equipped rooms remains the same. The English tea with crackers, cakes, coffee etc is a plus after a good walk at... More 

Helpful?
1 Thank Rodrigo B
San Francisco, California
Level Contributor
137 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
1 of 5 stars Reviewed March 2, 2015

This is one of those rare instances where the tripadvsior rating ended up being way off base. This hotel is very dated. The furniture, probably from the 1960s, is worn down. The entire place needs a major refurbishment. The food was by far the worst we had during our entire 28 day visit to Brazil. The location outside the main... More 

Helpful?
8 Thank baywanderer
Bali, Indonesia
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 7, 2014

This hotel feels more like the small, quaint home that you might rent in the mountains during the winter. It has wood ceilings, an interest and comfortable waitting room with a fireplace and warm furniture, and reflects the history of by-gone years. As a hotel owner, I can also say that they have thought about all the amenities and offer... More 

Helpful?
2 Thank Scott_Lombok
New York City
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 9, 2014 via mobile

Arriving in Ouro Preto after a very long day that had started with a World Cup thrill of a game in Belo Horizonte, the warm welcome by the smiling staff at the Pousada was a much needed balm. Wonderful place, ample well appointed room. Friendly complimentary quick van ride to the main square, a good solution to the pousada's only... More 

Helpful?
Thank GusNewYork
Calgary, Canada
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 2, 2014

This was a wonderful place to stay. It's on a side road leading into the historic part of town, within easy walking distance (on uneven sidewalks) to the center of town. Fairly quiet, and out of the main tourist flow. Great views of the churches in the city, and the hills surrounding the town. Afternoon tea, and a restaurant in... More 

Helpful?
Thank JesterDC
Questions? Get answers from hotel staff and past guests. Ask a question

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