We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Belo Horizonte Vila Da Serra

Al Da Serra, 405 | Nova Lima, Belo Horizonte, State of Minas Gerais 34000-000, Brazil
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Belo Horizonte Vila Da Serra
View Map
Add Photo Write a Review

376 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Accor standards, nothing new there. The Atrium area is nice and ventilated. The swimming pool at the top is not-heated. Although I had the necessary status at their relationship programme, I was not offered a welcome drink, instead I had to ask for it, but was immediately attended.

Helpful?
Thank Tiago N. C
Mercure V, Gerente de relações com clientes at Mercure Belo Horizonte Vila Da Serra, responded to this review

Dear Mr. Tiago, good afternoon, We greatly appreciate your comments relating to your accommodation at Mercure Belo Horizonte Vila da Serra. Your comments and suggestions will be shared with our teams. Rest assured that your feedback will be an encouragement to improve the quality of our services. We apologize for the failure to haven`t offered the drink at the time... More 

Sao Paulo, Brazil
1 review
5 of 5 stars Reviewed May 17, 2015

excellent hotel with great service and clean accommodation, as well as friendliness of the staff, I recommend to everyone that they have to stay in Nova Lima, MG, or even those who have something to do in Belo Horizonte, MG.

Review collected in partnership with Accorhotels.com

Helpful?
Thank eduardoandre2015
Rio de Janeiro, RJ
Level Contributor
49 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed April 9, 2015

Rooms are shabby, internet doesn't work, towels are tiny, you can barely fit into the bathroom… No iron or boards in the room. Lots of cracks and dents on the furniture and bathroom tiles. Two phones in the room, none of which work (plus the front desk sign is on the wrong button). All of this could've been tolerated if... More 

Helpful?
Thank MrsTCMC
2 reviews
2 of 5 stars Reviewed March 21, 2015 via mobile

The internet did not work unfortunately and I had to prepare for a meeting offline. I called for tech support but the staff sent to my room promptly said "I am not an IT guy". Next morning my guest found an insect on the breakfast table. Disappointing overall stay.

Helpful?
Thank Fernando C
Belo Horizonte, Brazil
1 review
3 of 5 stars Reviewed November 28, 2014

Almost anyone speaks english in the hotel and the food service took so long cause they didnt have enough employees that weekend. And the rooms that were supposed to be new, were so old and we have to change and pay more for upgrading. But the sad thing was the picture of the room on the web site didn´t look... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank AnaPaletta
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

Mercure Vila da Serra Hotel needs an urgent update. Although rooms are spacious, they are lacking maintenance and cleaning. The price doesn't match the quality they offer. Location is very convenient if you need to be close to the hospitals in the neighbourhood, there's a café just in front and a Mall not far from the hotel (5' by taxi).... More 

Helpful?
Thank vivi_vai
Curitiba, PR
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 19, 2014

I´ve been in many hotels in Belo Horizonte region. Mercure is one of the best ones. There is many options of entertainment close to the hotel like bars and night clubs. The breakfast is excellent! Unfortunately in my last stay, the energy went off and I saw a guy stuck in the elevator.

Helpful?
Thank Thecio P
Pune, India
Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed August 18, 2014

I stayed here for 3 weeks and my experience was pretty comfortable. The rooms are of average size. The rooms are provided with the regular amenities (TV, fridge etc) and also have a basic kitchen. You may request at the reception for the pots and pans and they will provide the same to your room. Breakfast buffet is a decent... More 

Helpful?
Thank LeenaIM
Questions? Get answers from hotel staff and past guests. Ask a question

144 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (117)
Viewed
Hotel & Grounds (32)
Viewed
Dining (9)
Viewed
View from Room (9)
Viewed
Room/Suite (36)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (11)
Viewed
Business Center/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (2)
Viewed
Dining (4)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Belo Horizonte
0.5 mi away
Caesar Business Belo Horizonte Belvedere
Caesar Business Belo Horizonte B...
#29 of 113 in Belo Horizonte
4.0 of 5 stars 388 reviews
3.0 mi away
Hotel Mercure Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lou...
#21 of 113 in Belo Horizonte
4.0 of 5 stars 1,394 reviews
3.1 mi away
Holiday Inn Belo Horizonte Savassi
Holiday Inn Belo Horizonte Savas...
#3 of 113 in Belo Horizonte
4.5 of 5 stars 738 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Piemonte Hotel
Piemonte Hotel
#2 of 3 in Nova Lima
3.5 of 5 stars 91 reviews
2.0 mi away
e.Suites Sion
e.Suites Sion
#1 of 113 in Belo Horizonte
4.5 of 5 stars 343 reviews
3.4 mi away
Mercure Belo Horizonte Lifecenter Hotel
Mercure Belo Horizonte Lifecente...
#45 of 113 in Belo Horizonte
4.0 of 5 stars 368 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay