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All 109 Belo Horizonte hotels

Hotel Mercure Belo Horizonte Lourdes

3.5 of 5 Hotel   |   Avenida Do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
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Ranked #17 of 109 Hotels in Belo Horizonte
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
viajerapornegocios Mexico City, Mexico
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959 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maui, Hawaii
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

My colleague's bathroom was flooded from a leaking toilet, the minibar items were dusty, there was no shower gel in the bathroom and the air conditioning seemed to be impossible to adjust. Room service was poor quality. Not much to recommend this hotel I'm afraid.

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MercureBHLourdes, Assitente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. My apologies about the problem with your stay, we are working to prevent situations like that in the future. We are available for any need and expect to have you back with us. Best regards. Isabela Assunção Assistant Manager Hotel Mercure Belo... More 

Mexico City, Mexico
Top Contributor
54 reviews 54 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was there for a week and stayed at the 13 floor. My first impression was not great because the carpets looked really dirty and old, so that's not good but when I entered my room, it was a good size room, with a little fridge, microwave and a decent bathroom (nothing huge or luxurious but exactly what you need).... More 

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MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. My apologies about the problem with the concierge service, we are working to prevent situations like that in the future. We... More 

Petropolis, RJ
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are working or even in tourism in Belo Horizonte, this is one of the places you must try. Good location in Lourdes neighborhood, staff always ready to help you. the rooms are very clean. restaurant at a medium level, but you have several other good choices near the hotel. well equiped convention center. Free wireless internet.

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MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. We are available for any need and expect to have you back with us. Best regards. Isabela Assunção Assistant Manager Hotel... More 

UK
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in 3 Mercures (which the Brazilians pronounce Mercury) during my trip and this was my favourite. Most modern and great dining/ room service options. I went for a walk around a few blocks and couldn't find much so I ordered room service. It was delicious actually. I was there for an exhibition in the hotel so I think... More 

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MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, It is our pleasure to receive your comments regarding to your stay with us. We are happy to have had satisfied your expectations, since we only work with the one objective of offering a quality service to our clients. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and... More 

A TripAdvisor Member
4 of 5 stars Reviewed October 29, 2014

Everything was really fine. The room is pretty clean, comfortable and quiet. The only slip was the long delay to serve our order at the pool site. I will certainly book another stay at this hotel and at the other hotels from Accor.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, It is our pleasure to receive your comments regarding to your stay with us. We are happy to have had satisfied your expectations, since we only work with the one objective of offering a quality service to our clients. We are hoping to receive you anytime you come back to Belo Horizonte. We are at your entire disposal.... More 

Rio de Janeiro
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2014

The hotel is excellent, the location is very nice, and the food is great. However be aware that hiddens fees abound. You'll see a price for the buffet at the entrances of the restaurant, for example, and then discover a "Room Tax" (although you have not used your room to eat) on your invoice. Nowhere is it informed that there... More 

Was this review helpful? Yes
MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. I would like to inform that “Room Tax” is an optional fee passed the national tour of the city with the... More 

Scotland
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 28, 2014

A very quick two night stay the second night we left at 3.30am. The rooms were very comfortable lacking a bath however. Breakfast was good but the dining area was packed so whether I arrived at a busy time or not I am not sure. The lift is slow so you may have a lot of waiting especially at peak... More 

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MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We would like to thank you for all comments about your experience during the stay at Mercure BH Lourdes. Be shure that we will share them with all staff. We are available for any need and expect to have you back with us! Best regards. Isabela Assunção Hotel Mercure Belo Horizonte Lourdes More 

Sorocaba, SP
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 24, 2014

The hotel rooms are clean, small but well furnished and divided. I stayed at an executive suite on the 14th floor. bathroom is small but it works. The shower is good, but you have to cross the shower area to get it open - garanteed to get soaked in cold water before you manage to gat your arm out. service... More 

Was this review helpful? Yes
MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Belo Horizonte Lourdes. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem mentioned on your comments and prevent... More 

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Additional Information about Hotel Mercure Belo Horizonte Lourdes

Address: Avenida Do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
Location: Brazil > State of Minas Gerais > Belo Horizonte
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mercure Belo Horizonte Lourdes 3.5*
Number of rooms: 380
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Also Known As:
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Hotel Mercure Belo Horizonte Lourdes Brazil
Hotel Style:
#3 Family Hotel in Belo Horizonte
#6 Business Hotel in Belo Horizonte
#6 Romantic Hotel in Belo Horizonte

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