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Hotel Mercure Belo Horizonte Lourdes

Certificate of Excellence
Avenida Do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
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Hotel Mercure Belo Horizonte Lourdes
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Ranked #22 of 113 Hotels in Belo Horizonte
Certificate of Excellence
A recent review
5 of 5 stars Reviewed June 28, 2015
Philippe L Cosne Sur Loire
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1,206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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    (282)
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Cosne Sur Loire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

Very good hotel for both business and holiday stays. Rate is correct compared with other hotels nearby. Food is various at restaurant but also at room service, and quality is correct Service and front desk people are nice

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, It is our pleasure to receive your comments regarding to your stay with us. We are happy to have had satisfied your expectations, since we only work with the one objective of offering a quality service to our clients. We are hoping to receive you anytime you come back to Belo Horizonte. We are at your entire disposal.... More 

Ghent, Belgium
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed June 18, 2015

This 3 star hotel of the French hotel chain was inaugurated in 2001 and I remembered staying there at the time. Now about 14 years later I stayed for the second time at the hotel and was surprised seeing that it had deteriorated over the years and was not refurbished in all those years. Rooms are standard size but wear... More 

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, it helps us to implement improvements and constants in the pursuit of our customer satisfaction. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager... More 

Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 15, 2015

Rooms are a bit worn, old but in fare condition. The breakfast buffet and restaurant are fine, the food selection is decent. Bed was very firm to the point of being hard. Not comfortable at all. If you do not speak Portuguese you may have a difficult time. Only two television stations in English, BBC & CNN. Only a few... More 

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, it helps us to implement improvements and constants in the pursuit of our customer satisfaction. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 4, 2015

Good place to visit the city. I stayed there for 2 weeks. I liked the fitness room and the excellent restaurant. Good breakfast and lunch. Large and modern room (though the hotel is "lived"). Too much noise, choose a room far from the elevator (I changed room after the two nights). Great view from high floors (I was on top,... More 

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, it helps us to implement improvements and constants in the pursuit of our customer satisfaction. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager... More 

Sao Paulo, SP
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 27, 2015

This is a very good place to stay, located close to Belo Horizonte's downtown and various walking distance restaurants and Bars. The room was spacious and clean, the bathroom shower seems to be a little old but functional. The minibar at my room was sometimes noise solved by turning it off during the night. The breakfast was good with many... More 

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, it helps us to implement improvements and constants in the pursuit of our customer satisfaction. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager... More 

Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 3, 2015

The hotel itself is great, within the expected Mercure standards. The room was big, very clean, and nicely decorated, the window was large, and i even had a nice view of the area. However, if you're there on a business trip, you're likely to have to get some work done back in your hotel room, but don't count on their... More 

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, it helps us to implement improvements and constants in the pursuit of our customer satisfaction. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager... More 

Milano
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed April 19, 2015

Honestly I don't understand why this hotel has 5 stars. For me it's a 4 stars maximum. Old structure, my room was very small, with a old bathroom, even if with a good furniture. The breakfast hall was too small and messy, and the reception of the breakfast hall not organized at all. You can find much better places at... More 

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, it helps us to implement improvements and constants in the pursuit of our customer satisfaction. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager... More 

Rio de Janeiro, RJ
Level Contributor
188 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed April 5, 2015

Busyness hotel in the heart of Belo Horizonte. Great location, near the best restaurants in the city. Rooms are big and comfortable. Staff is attentive. Breakfast is decent. There is nothing special about this hotel, but it serves it's purpose.

Was this review helpful? Yes
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager Mercure... More 

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