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All 92 Belo Horizonte hotels

Hotel Mercure Belo Horizonte Lourdes

3.5 of 5 Hotel   |   Avenida Do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
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Ranked #8 of 92 hotels in Belo Horizonte
A recent review
3 of 5 stars reviewed 1 week ago
terry53186605 Dublin, Ireland
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713 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a fairly average business hotel in Brazil.Nothing memorable. Staff were friendly and efficient. Cost €120 per night for accommodation and breakfast. Rooms are clean and reasonably comfortable. Breakfast was very average.

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Raquel R, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We would like to thank you for all comments about your experience during the stay at Mercure BH Lourdes. Be shure that we will share them with all staff. We are available for any need and expect to have you back with us! Best regards, Raquel Rodrigues Hotel Mercure Belo Horizonte Lourdes More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great, close to many good neighborhoods with restaurants and malls. Service is OK (front desk and breakfast) but cleaning of the room can be slightly improved. If you plan to use car, parking is free during your stay but plan to leave in advance, especially in the morning, because valet service at this period is very slow and... More

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Raquel R, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear guest, We appreciate your comments about your stay with us. The location of Mercure Belo Horizonte Lourdes, as quoted by you, is privileged. The hotel is situated in the upscale neighborhood of Lourdes and close to the best bars, restaurants and entertainment places of the city. Regarding cleaning of the apartments and the parking, we are reinforcing the procedures... More

Seattle, Washington
Contributor
17 reviews 17 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stay in a lot of Mercures all over Brazil and this one is pretty comparable to the other Mercure/Novotels in major Brazilian cities. One of the things that I like most about this hotel is that it is in a great location and that you are in walking distance to many nice restaurants. The area seems safe, but there... More

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Raquel R, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We appreciate the comments about your stay. The Mercure BH Lourdes really offers a great location in the upscale neighborhood of Lourdes and close to bars, restaurants and major entertainment the city. The apartments are spacious and have lovely views of Belo Horizonte. We would like to inform that we are conducting reforms in some apartments the hotel... More

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Belo Horizonte is a big city in Brazil(2 million people) but has a lack of good hotels.Mercure Lourdes is well located but the rooms needs an urgent uplift.The service is lousy clearly needs management.Good free wifi.The breakfast was good.

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Raquel R, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We appreciate the comments about your stay. Like you said the Mercure BH Lourdes has an excellent location in the upscale neighborhood of Lourdes. We would like to inform that we are conducting reforms in some apartments the hotel and after we will do social areas. We appreciate the services that breakfast and wi-fi have met your expectations.... More

Sao Paulo, SP
Top Contributor
56 reviews 56 reviews
42 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 17, 2014

Very weel located, in a region with lots of good restaurants, just 10 minutes by car. The rooms of this hotel are very confortable. Simple gym, but with new equipments. Sometimes the check out lines can be long in the beggining of the day, so be careful if you have a tight schedule in the morning.

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Raquel R, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We would like to thank you for all comments about your experience during the stay at Mercure BH Lourdes. Be shure that we will share them with all staff. We are available for any need and expect to have you back with us! Best regards. Raquel Rodrigues Hotel Mercure Belo Horizonte Lourdes More

Helmsley, United Kingdom
Top Contributor
75 reviews 75 reviews
42 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 27, 2013

Miserable check in staff, slow lifts, musty smelling dingy old fashioned rooms and kept awake till 1 am with the noise from the bar /party below. Food just about ok but not great. Messed up check out invoice and long queues. We booked a meeting room but it wasn't ready and there were problems with the projector. They kept wandering... More

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Raquel R, Assistant Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We would like to thank you for all comments about your experience during the stay at Mercure BH Lourdes. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Best regards.... More

Sao Paulo, SP
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 8, 2013

To its credit, the hotel's location is top-notch, in a very good neighborhood for walking, dining and shopping. We stayed here one night, and felt the room was met all the standard needs. It was clean, bed was comfortable and shower hot. Wifi signal was in and out much of the night. Breakfast is not included, and at BRL30 probably... More

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Raquel R, Assistant Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, because it gives us the opportunity of improving all of our services. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. We are... More

Rotterdam, The Netherlands
Top Contributor
147 reviews 147 reviews
65 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed November 24, 2013

If the rumours are to be believed, this is one of the better hotels in Belo Horizonte, but I was very disappointed. I stayed there for six weeks for work, in a suite. The whole room looked dated and neglected. Furniture was damaged, the curtains looked as if they hadn't been washed in a very long time, the couch was... More

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Raquel R, Assistant Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Thank you for taking the time to tell us about your experience. At Mercure Belo Horizonte Lourdes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to solve the problems with maintenance mentioned on your comments. We appreciate your feedback... More

Rio de Janeiro, RJ
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 18, 2013

Very close to all the museums on Praca da Liberdade and easy to get to/from the international airport. Also handy for Mercado Municipal and great restaurants around Lourdes. Good sized rooms and good service, considering the size of the place.

Was this review helpful? Yes
Raquel R, Assistant Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We would like to thank you for all comments about your experience during the stay at Mercure Belo Horizonte Lourdes. We are available for any need and expect to have you back with us! Best Regards, Isabela Assunção Assistant Manager More

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Additional Information about Hotel Mercure Belo Horizonte Lourdes

Also Known As:
Mercure Belo Horizonte Lourdes Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte
Hotel Mercure Belo Horizonte Lourdes Brazil
Address: Avenida Do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
Location: Brazil > State of Minas Gerais > Belo Horizonte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Belo Horizonte
#9 Business Hotel in Belo Horizonte
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mercure Belo Horizonte Lourdes 3.5*
Official Description (provided by the hotel):
Mercure Belo Horizonte Lourdes is the perfect hotel for those who want to be close to everything.Located in the most charming neighborhood of Belo Horizonte and near the main points of the capital of the state, Mercure Belo Horizonte Lourdes offers to guests comfort and elegance.The staff is highly qualified, friendly and eager to tell you what the city has to offer. In addition, Mercure Belo Horizonte Lourdes is perfect option to host your business meeting, since it has Wi-Fi and a modern convention center. The Hotel combines the tradition of a french brand and the famous hospitality of the local people. Come and experience this unique concept of accommodation. ... more   less 
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