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Parque Hotel Passo de Lontra

Pantanal Park Road, Campo Grande, State of Mato Grosso do Sul, Brazil
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1 room 1 guest
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Parque Hotel Passo de Lontra
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24 Reviews from our TripAdvisor Community

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Traveler rating
    4
    8
    7
    3
    2
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10
4
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (24)
  • Mar-May only
    (4)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (8)
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Sydney, Australia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 20, 2015

Air conditioning worth the extra for coping with humidity. Meals and restaurant service very good. Tours good especially the river trips. They and other trips including trip to farm and horse riding would have been even better if English speaking guide as per booking arrangement was provided - unfortunately there is no written information for non- Portuguese speakers at this... More 

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Barretos
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

I've travelled with my family (me, my husband, 3 kids- 5, 5 and 11yo) and my parents. All of them loved the place. The employers are all very helpful people, specially Rosana and Roberto. Rosana is responsible for restaurant and the rooms, and she couldn't to do more to make me feel at home and be pleasure with my kids.... More 

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Liguria, Italy
Level Contributor
106 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 6, 2015

Getting to the Pantanal is not so easy since it involves air travel and a long vehicle journey, but it nis indeed worth the effort; the birds of all types, including rheas, toucans, vultures and raptors along the route give dazzling displays, capybara peep out from the reeds, and, sadly, we saw a splendid jaguar dead on the roadside. The... More 

Was this review helpful? Yes 1
Izmir, Turkey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 8, 2014

I've stayed for 2 nights, the nature and location of the hotel was impressive; although the service was not really satisfactory for the price they asked for. The rooms were not that clean; and putting towels into plastic bags doesn't make them look "super clean/cool". Also, the tour guide we have been together for 2 days was not enjoying what... More 

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South Africa
Level Contributor
241 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
1 of 5 stars Reviewed September 3, 2014

Stayed here for 3 nights. The wildlife activities were good and I saw lots of animals - boat rides, bird watching, canoeing, wildlife drives and forest walks. But the rooms are poor - not even a front aspect window - makes you feel like your in prison. The jail experience is re-inforced by the catering service. They serve practically the... More 

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Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 11, 2013

This hotel really needs an overhaul in hotel management. First of all, the staff and management there all walk around looking like the world is about to end, no smiles at all and completely rude. They act as if you are putting them out by being there. There is no friendliness or helpfulness and no one seems to really care... More 

Was this review helpful? Yes 2
Mossoró
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 15, 2013

Passo de lontra was an good way to see the pantanal. I found it difficult to find a reliable lodge recommendation when I was planning a Pantanal trip from Campo Grande, but this place was clean, organized and helpful. Although it is not deep into Pantanal we saw plenty of animals and it is right along the river. We also... More 

Was this review helpful? Yes 4
Amsterdam, The Netherlands
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed November 30, 2011

I stayed a 3 nights in the Passo de Lontra as part a quick week long visit to Brasil. The summary: accommodation is somewhat basic but more than adequate for the price you pay. Staff and guides were friendly and good, and provided good service. My biggest negative would be that it is a rather large complex, and is not... More 

Was this review helpful? Yes 5
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 6, 2011

We stayed at the Passo de Lontra as part of a group tour and I'm afraid none of us were very impressed with the lodge. Like the review from 2 Nov 2010 states,the infrastructure is in place, the boardwalks around the site make for an excellent short hike and there is wildlife in abundance. The wildlife guide we had was... More 

Was this review helpful? Yes 3
Marseille, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 2, 2010

The hotel infra structure is nice but services are from bad to very bad: - foods are without taste - employees are not friendly All prices are very high for quality

Was this review helpful? Yes 2
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