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Parque Hotel Passo de Lontra

Pantanal Park Road, Campo Grande, State of Mato Grosso do Sul, Brazil
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Parque Hotel Passo de Lontra
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Parque Hotel Passo de Lontra
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22 reviews from our community

Traveler rating
    4
    7
    6
    3
    2
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4
1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Barretos
Contributor
17 reviews 17 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've travelled with my family (me, my husband, 3 kids- 5, 5 and 11yo) and my parents. All of them loved the place. The employers are all very helpful people, specially Rosana and Roberto. Rosana is responsible for restaurant and the rooms, and she couldn't to do more to make me feel at home and be pleasure with my kids.... More 

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Liguria, Italy
Top Contributor
89 reviews 89 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 6, 2015

Getting to the Pantanal is not so easy since it involves air travel and a long vehicle journey, but it nis indeed worth the effort; the birds of all types, including rheas, toucans, vultures and raptors along the route give dazzling displays, capybara peep out from the reeds, and, sadly, we saw a splendid jaguar dead on the roadside. The... More 

Was this review helpful? Yes 1
Izmir, Turkey
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 8, 2014

I've stayed for 2 nights, the nature and location of the hotel was impressive; although the service was not really satisfactory for the price they asked for. The rooms were not that clean; and putting towels into plastic bags doesn't make them look "super clean/cool". Also, the tour guide we have been together for 2 days was not enjoying what... More 

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South Africa
Top Contributor
209 reviews 209 reviews
121 hotel reviews
165 helpful votes 165 helpful votes
1 of 5 stars Reviewed September 3, 2014

Stayed here for 3 nights. The wildlife activities were good and I saw lots of animals - boat rides, bird watching, canoeing, wildlife drives and forest walks. But the rooms are poor - not even a front aspect window - makes you feel like your in prison. The jail experience is re-inforced by the catering service. They serve practically the... More 

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Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 11, 2013

This hotel really needs an overhaul in hotel management. First of all, the staff and management there all walk around looking like the world is about to end, no smiles at all and completely rude. They act as if you are putting them out by being there. There is no friendliness or helpfulness and no one seems to really care... More 

Was this review helpful? Yes 1
Mossoró
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2013

Passo de lontra was an good way to see the pantanal. I found it difficult to find a reliable lodge recommendation when I was planning a Pantanal trip from Campo Grande, but this place was clean, organized and helpful. Although it is not deep into Pantanal we saw plenty of animals and it is right along the river. We also... More 

Was this review helpful? Yes 4
Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 30, 2011

I stayed a 3 nights in the Passo de Lontra as part a quick week long visit to Brasil. The summary: accommodation is somewhat basic but more than adequate for the price you pay. Staff and guides were friendly and good, and provided good service. My biggest negative would be that it is a rather large complex, and is not... More 

Was this review helpful? Yes 4
London
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 6, 2011

We stayed at the Passo de Lontra as part of a group tour and I'm afraid none of us were very impressed with the lodge. Like the review from 2 Nov 2010 states,the infrastructure is in place, the boardwalks around the site make for an excellent short hike and there is wildlife in abundance. The wildlife guide we had was... More 

Was this review helpful? Yes 3
Marseille, France
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 2, 2010

The hotel infra structure is nice but services are from bad to very bad: - foods are without taste - employees are not friendly All prices are very high for quality

Was this review helpful? Yes 2
Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 15, 2010

This place is amazing for seeing hundreds of birds and animals - they are everywhere around the rooms, it's amazing and a real date with nature. The staff are very friendly, the place very clean and the food fresh. It is quite basic, but perfect for a short stay to see the area and see the wildlife. Just from our... More 

Was this review helpful? Yes 1
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