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Novotel Campo Grande

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Avenida Mato Grosso, 5555, Campo Grande, State of Mato Grosso do Sul 79031-960, Brazil
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Novotel Campo Grande
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400 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
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  • All months
    (400)
  • Mar-May only
    (115)
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    (88)
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Barrington, Rhode Island, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Great place to stay in Campo Grande - quiet, clean and nicely appointed rooms with a gorgeous outdoor/pool area. Breakfast is included and was supper delicious! The staff was extremely helpful and friendly. Only a few minutes to the heart of downtown - much better choice for a restful stay.

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Novotel C, Manager at Novotel Campo Grande, responded to this review

Dear Valerie, We very much appreciate your comments regarding your stay at the Novotel Campo Grande. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Park City, Utah
Level Contributor
173 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed May 23, 2015

Good internet and above average breakfast. The rest is just OK. It is much farther from the airport than many similar or better options that are priced the same. Rooms, though recently renovated, are small, cheaply done and with especially inferior mattresses. Further, the rooms are narrow and not well organized. Nothing is terrible but I'd try for something better... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 18, 2015

We stayed for 2 different nights in Campo Grande -before heading for Pantanal and on our way back. The food at the hotel is awful and there are no restaurants close by unless you take a taxi so I wouldn't recommend this hotel for more than one night. The rooms are very clean and comfortable with a nice extra sofa... More 

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London, United Kingdom
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 6, 2014

Stayed here on way to and from Pantanal and was hugely disappointed, even for an overnight! The place was full with conferences etc but they were renovating the entire place and it was chaos. They seemed to be working on loads of places at once, rather than finish one section - there was noise, drills, dust, cranes pulling out trees... More 

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Costa Rica
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 21, 2014

I was part of an International tapir conference in November 2014. Over 100 people from over 20 countries came to together for a 1 week conference at this hotel. Somehow the hotel management decided that it would be a good time to renovate the entire place. Drills, hammers, dust, walls crumbling, the roofs leaking, cranes pulling out trees, construction materials... More 

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Hamburg
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 27, 2014

We had just one overnight stay in Campo Grande, however we were absolutely impressed by the friendly and helpfully staff. We had got recommendations for dining, bars and the fastest and safest way. The room was comfortable and clean - sum up: highly recommended particularly due to the staff!

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Sao Paulo, SP
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 20, 2014

The rooms are clean, small, quiet with wood floors. The hotel has only two floors, no elevator and very long corridors. Breakfast is good with a good set of options. Hotel has a nice pool, if you have free time. Friendly staff. Good choice for business trips or for a couple of nights in a vacation trip.

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NovotelCGR, Manager at Novotel Campo Grande, responded to this review

Dear Mr. Renato, Thanks for rating Novotel Campo Grande. Your review will be shared with our team, and will be incentive for continue providing excellent services to our customers. Best Regards, Luis Foschini. More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 21, 2014

We stopped over here before heading off to The Pantanal. The rooms were very basic but ok. Beds were comfortable. The receptionists spoke very good English which was very helpful for us. The hotel is not located near any restaurants so unless you want to get a taxi the only restaurant/bar is in the hotel. The hotel is also a... More 

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Edmar T, Gerente de relações com clientes at Novotel Campo Grande, responded to this review
Google Translation

Caro Cliente Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos... More 

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