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Grand Park Hotel

Certificate of Excellence
Av Afonso Pena, 5282 | Chacara Cachoeira, Campo Grande, State of Mato Grosso do Sul, Brazil
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Grand Park Hotel
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Ranked #5 of 21 Hotels in Campo Grande
Certificate of Excellence
A recent review
4 of 5 stars Reviewed February 27, 2015
Peter W Woking
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225 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woking
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed February 27, 2015

This is a large modern hotel with friendly staff. We found dinner in the restaurant a bit disappointing - quite slow and rather formal, after the buffet meals we had become used to in the lodges. The breakfast on the other hand was staggering. We discovered that Brazilian hotels always put on an impressive breakfast buffet but this was beyond... More 

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Alepaty, Gerente geral at Grand Park Hotel, responded to this review

Hi Peter. Thanks a lot for your great review about our Hotel. We are very happy that you enjoyed your stay here. Waiting for seeing you soon. More 

Seattle, Washington
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed September 1, 2014

We spent a night here before moving on to the Pantanal. I wasn't feeling well when we arrived, so it was lovely to get into the room, which was clean and comfortable. The hotel is modern and the breakfast was yummy, with slices of cheese, meats, cake, bread, fruit, eggs, and on and on and on. The reception staff were... More 

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Alepaty, Gerente at Grand Park Hotel, responded to this review
Google Translation

Nós apreciamos imensamente todos os tipos de comentários referentes á uma experiência no Grand Park Hotel. É sempre um prazer... More 

Florida
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 7, 2014

Great hotel, excellent location and service. Nice and big rooms, about 20 min drive to the airport, close to the mall, excellent breakfast buffet. Free wifi. Walking distance to a lot of places especailly to a great churrascaria Gaucho Gastao!!

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Alepaty, Gerente at Grand Park Hotel, responded to this review
Google Translation

Nós apreciamos imensamente todos os tipos de comentários referentes á uma experiência no Grand Park Hotel. Os comentários São sempre... More 

Australia
Level Contributor
108 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed June 21, 2014

We received fantastic service at this hotel. It was so wonderful to have English-speaking reception staff. Carol helped us with so many things from room service to local knowledge. Paulo helped with a great recommendation for a restaurant for dinner and we had friendly chats with both. The porters were terrific too. We stayed for 6 nights and were impressed... More 

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Alepaty, Gerente at Grand Park Hotel, responded to this review
Google Translation

Nós apreciamos imensamente todos os tipos de comentários referentes á uma experiência no Grand Park Hotel. Os comentários São sempre... More 

Sao Paulo, SP
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 25, 2014

The hotel stays on a good site. Installations are comfortable, room space is adequate. Restaurant services are terrible. Besides, they don't even have a wine menu. In fact, the most terrifying experience was hotel service. Staff is definitively not prepared to solve day-to- day issues and oftenly could not meet guests' minimum expectations. Free internet is another enraging and deceiving... More 

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Hilton, South Africa
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 15, 2014

Average experience and facilities - good for overnight stay (very accessible from airport - along main road from airport into the city) on the way to Pantanal or other parts of Mato Grosso do Sul. Wouldn't stay more than 1 night. Rooms were fairly comfortable, but basic - lacked a sense of care.

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Napier, New Zealand
Level Contributor
184 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed October 29, 2013

It is a nice modern hotel but a bit souless. It is on a main road and opposite a shopping mall and we spent all of Saturday night and morning listening to youth in loud cars roaring up and down the street. The rooms are large and a bit spartan - but we booked here just for one night before... More 

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East Lancashire
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed September 6, 2013

This hotel is in an ideal location as it is just across the road from a brilliant shopping complex, one of the best I've seen anywhere in Brazil. Grand Park is a big, clean and friendly hotel and I enjoyed my stay there. I had difficulties with charging my i-pad and i-phone because the sockets in Mato Grosso do Sul... More 

Was this review helpful? Yes 2
Ontario, California
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 23, 2013

We choose this hotel for the location and price. It was worth the value and we were comfortable with the rooms and bed. Breakfast was decent and comparable to meals in Brazil. The one thing I did not like is that the gym is closed on the weekends. When I arrived the night staff told me it would be open... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 10, 2013

Location of the hotel is just right, next to the biggest shopping mall of the city. Hotel is ok overall but rude and incompetent staff ruined everything! Very bad place to stay! Best option in the city would be Ibis or Novotel. Though the second is much more expensive.

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