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Grand Park Hotel

Certificate of Excellence
Av Afonso Pena, 5282 | Chacara Cachoeira, Campo Grande, State of Mato Grosso do Sul, Brazil
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Grand Park Hotel
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Ranked #4 of 21 Hotels in Campo Grande
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Peter W Woking
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204 reviews from our community

Traveler rating
    68
    105
    22
    6
    3
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28
22
10
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woking
Top Contributor
106 reviews 106 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a large modern hotel with friendly staff. We found dinner in the restaurant a bit disappointing - quite slow and rather formal, after the buffet meals we had become used to in the lodges. The breakfast on the other hand was staggering. We discovered that Brazilian hotels always put on an impressive breakfast buffet but this was beyond... More 

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Seattle, Washington
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 1, 2014

We spent a night here before moving on to the Pantanal. I wasn't feeling well when we arrived, so it was lovely to get into the room, which was clean and comfortable. The hotel is modern and the breakfast was yummy, with slices of cheese, meats, cake, bread, fruit, eggs, and on and on and on. The reception staff were... More 

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Alepaty, Gerente at Grand Park Hotel, responded to this review
Google Translation

Nós apreciamos imensamente todos os tipos de comentários referentes á uma experiência no Grand Park Hotel. É sempre um prazer... More 

Florida
Top Contributor
50 reviews 50 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 7, 2014

Great hotel, excellent location and service. Nice and big rooms, about 20 min drive to the airport, close to the mall, excellent breakfast buffet. Free wifi. Walking distance to a lot of places especailly to a great churrascaria Gaucho Gastao!!

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Alepaty, Gerente at Grand Park Hotel, responded to this review
Google Translation

Nós apreciamos imensamente todos os tipos de comentários referentes á uma experiência no Grand Park Hotel. Os comentários São sempre... More 

Australia
Top Contributor
80 reviews 80 reviews
45 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed June 21, 2014

We received fantastic service at this hotel. It was so wonderful to have English-speaking reception staff. Carol helped us with so many things from room service to local knowledge. Paulo helped with a great recommendation for a restaurant for dinner and we had friendly chats with both. The porters were terrific too. We stayed for 6 nights and were impressed... More 

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Alepaty, Gerente at Grand Park Hotel, responded to this review
Google Translation

Nós apreciamos imensamente todos os tipos de comentários referentes á uma experiência no Grand Park Hotel. Os comentários São sempre... More 

Sao Paulo, SP
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 25, 2014

The hotel stays on a good site. Installations are comfortable, room space is adequate. Restaurant services are terrible. Besides, they don't even have a wine menu. In fact, the most terrifying experience was hotel service. Staff is definitively not prepared to solve day-to- day issues and oftenly could not meet guests' minimum expectations. Free internet is another enraging and deceiving... More 

Was this review helpful? Yes 1
Hilton, South Africa
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2014

Average experience and facilities - good for overnight stay (very accessible from airport - along main road from airport into the city) on the way to Pantanal or other parts of Mato Grosso do Sul. Wouldn't stay more than 1 night. Rooms were fairly comfortable, but basic - lacked a sense of care.

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Napier, New Zealand
Top Contributor
167 reviews 167 reviews
49 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 29, 2013

It is a nice modern hotel but a bit souless. It is on a main road and opposite a shopping mall and we spent all of Saturday night and morning listening to youth in loud cars roaring up and down the street. The rooms are large and a bit spartan - but we booked here just for one night before... More 

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East Lancashire
Top Contributor
52 reviews 52 reviews
24 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed September 6, 2013

This hotel is in an ideal location as it is just across the road from a brilliant shopping complex, one of the best I've seen anywhere in Brazil. Grand Park is a big, clean and friendly hotel and I enjoyed my stay there. I had difficulties with charging my i-pad and i-phone because the sockets in Mato Grosso do Sul... More 

Was this review helpful? Yes 2
Ontario, California
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 23, 2013

We choose this hotel for the location and price. It was worth the value and we were comfortable with the rooms and bed. Breakfast was decent and comparable to meals in Brazil. The one thing I did not like is that the gym is closed on the weekends. When I arrived the night staff told me it would be open... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 10, 2013

Location of the hotel is just right, next to the biggest shopping mall of the city. Hotel is ok overall but rude and incompetent staff ruined everything! Very bad place to stay! Best option in the city would be Ibis or Novotel. Though the second is much more expensive.

Was this review helpful? Yes 2
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