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Zagaia Eco-Resort Hotel

#5 of 13 Hotels in Bonito
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
Hotel website
Tres Morros KM 0 | Rodovia Bonito, Bonito, State of Mato Grosso do Sul 79290-000, Brazil
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R$482 (BRL)
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1 room 1 guest
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373 Reviews from our TripAdvisor Community

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Traveler rating
    166
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    45
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194
63
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (373)
  • Mar-May only
    (72)
  • Jun-Aug only
    (105)
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    (96)
  • Dec-Feb only
    (100)
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São Paulo/Brazil
Level Contributor
135 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 9, 2015

They can improve several points: food, gym, internet speed, channels on TV. Rooms are confortable. Pools, since wather is hot, are ok. But, if the weather is cold, like this week, there are few options on TV and internet speed, which is free, is slow. Ah, no free coffee on the lobby. In most brazilian hotels there is free coffee... More 

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sao paulo, brazil
Level Contributor
220 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed February 19, 2015

This is rated as one of the best hotels in Bonito, but be aware. The prooerty is really gorgeous. We stayed in a master suite which was not luxurious, but ok. The problem there is the service and the food. Service was lazy; basically non-existent. The food is absolutely terrible. We were on a half-board package but dined there only... More 

Was this review helpful? Yes 2
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

Zagaia is Bonito first high quality resort and i have heard a lot since i was born in Campo Grande. Its a great place for kids and to relax. There are many activities to do around the pool, mini golf and tennis court. However, pool snacks and dinner should be better for a 4 stars resort and our rooms should... More 

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Salvador, BA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 28, 2015

If you like big resorts its ok. We where supposed to be booked in a small cost pousada so it wasn't what we where expecting. It has nice pools, nice areas and great recreation for kids. My kids loved to come at night to meet lots of kids and play. Big buffets with lots of options! Big and clean rooms

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Sao Paulo, SP
Level Contributor
238 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
3 of 5 stars Reviewed January 13, 2015

I stayed an entire week at the Zagaia Hotel . Arriving at the hotel which is located about 4 km from the city of Bonito, the settings is superb for it sits on top of a very small hill and is a spread out property. The pools and the restaurant also make a very tropical an agreeable environment. Unfortunately I... More 

Was this review helpful? Yes 3
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed December 9, 2014

That is my second time in Bonito. The city is better than 10 years ago, the road from Campo Grande is ok and the atrractions are unbelievable. Ah, the hotel!! Great! Georgeous place! The service is very sympathic The food average excellent for kids price? perfect for the quality i strong recommend

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Washington DC, District of Columbia
Level Contributor
107 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 3, 2014

But it's Bonito in the Pantanal so don't expect everything to work all the time. Staff courteous and kind and try hard but you need rudimentary Portuguese because Zagaia is popular with Brazilians so only one or two of the staff encountered spoke rudimentary English. Henriques was best. Zagaia works hard to stay clean, convenient and friendly. Even though it... More 

Was this review helpful? Yes 2
Munich
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 16, 2014

We liked very much the outside area and the pool, also the food was great. However, the room decor was quite poor, especially the bathroom showed that it already has been used a lot. The pool chairs are old and of cheap white plastic and should be changed as well. The staff is very friendly and helpful; however, they hardly... More 

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Munich, Germany
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 29, 2013

The hotel is located outside the city center of bonito (about 45 minutes walking distance) and covers a vast area with various options for sports activities (including fishing in the hotel owned lake, tennis and water volleyball). Due to he location outside the city center you get the opportunity to get in touch with the wildlife (mainly birds) even on... More 

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Rio de Janeiro
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed October 17, 2013

Zagaia Hotel is located one kilometer out of Bonito. You must rent a car to easily get in and out of the hotel, but in general you must have a car in Bonito to get to the different touristic spots, that sometimes are far as 50 Km. The hotel has a very big green area, understandably complex to take care... More 

Was this review helpful? Yes 4
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