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Mercure Goiania

Certificate of Excellence
Avenida Republica do Libano 1613, Goiania, State of Goias 74125125, Brazil
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1 room 1 guest
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Mercure Goiania
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686 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (686)
  • Mar-May only
    (154)
  • Jun-Aug only
    (220)
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    (164)
  • Dec-Feb only
    (148)
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Sao Paulo, SP
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I came to Goiania on a Business trip. This is the second time I stay at the hotel, but the first time I write a review. I liked it very much, in comparison to the last hotel I stayed in Goiania two years ago - can't recall the name, but it's almost in front of Mercure. No particular complains about... More 

Was this review helpful? Yes
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Goiania Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago

Could not understand anything of what the front desk guy was saying, and felt like I was not welcomed at the hotel. Decided to stay one day, get out and went to a lower priced hotel close by the next day. It was a mess to check-in and out. DO NOT RECOMMEND.

Was this review helpful? Yes
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Dear Carl, Thank you for taking the time to tell us about your experience at the Mercure Goiania Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to... More 

Belo Horizonte, MG
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed May 17, 2015

Great Hotel for business. Good localization, clean rooms, good bathrooms, Staff very friendly, breakfast is ok, but not free. Wi-fi perfect and free. There are many cheaper hotels in Goiania, but this one is a great option. mainly for business travelers.

Was this review helpful? Yes
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Roberto, We very much appreciate your comments regarding your stay at the Mercure Goiania. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

iaraks@gmail.com
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 10, 2015

We spent 2 nights in this hotel. Very agreable, large rooms. Very clean, good bathroom, good bed. Nothing wrong. Near, you have restaurants of different kinds and prices. Drugstores, and a supermarket a little far away. Taxis always available. The breakfast is good . Staff very kind.

Was this review helpful? Yes 1
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Ms. Iarak, We very much appreciate your comments regarding your stay at the Mercure Goiania. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

My third time at this hotel. Always greated by friendly and attentive staff. Rooms are large with good facilities and always clean!! Hotel offers a good breakfast, visited the restaurant for the first time this visit for dinner, which didn't disappoint. I Would recommend this property to anyone visiting Goiania.

Was this review helpful? Yes 2
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Goiania. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Rio de Janeiro, RJ
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 16, 2014

Good localization, crew seems to be friendly all times, very good breakfast. The only absence is a swimming pool, all the rest is very good. The parking lot is too narrow, but they have drivers to do this for you.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Sao Paulo, SP
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 11, 2014

The Mercure Goiania has all you would expect from a Mercure. Nice lobby, large room, good breakfast, cable TV, usual amenities. Unexpectedly, no pool in such a hot city. Parking costs 20 reais per day extra, in and out allowed. I was reimbursed, so I am not sure about cost or value. A good option for a business trip to... More 

Was this review helpful? Yes 1
Koganei, Tokyo, Japan
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 29, 2014

I stayed the hotel for 10 days by business trip. I could enjoy workout in fitness center and so on... I felt 1 improvement point... sometimes my room-card did not work to go to my room in elevator. I had to fix my card 2 or 3 times. should improve the elevator's checking function. Anyway, totally I satisfied my staying.Thank... More 

Was this review helpful? Yes 2
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

The staff was very attentive and knowledgeable about things to do. I could walk a brief 2_3 km walk and be in the very center of Goiânia with no issues. The absence of a pool may be a drawback for some specially during well most of the year. And the breakfast is not included on your stay. The location could... More 

Was this review helpful? Yes 1
LiviaSoares, Gerente de relações com clientes at Mercure Goiania, responded to this review

First of all, we would like to thanks for your compliments regarding the hotel staff and structure. At Mercure Goiania our pleasure is to well receive our guests and promote a special hospitality experience. On your next trip to Goiania we hope you come stay with us again so you can verify our new menu and breakfast as well enjoy... More 

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