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Mercure Goiania

Certificate of Excellence
GreenLeadersGold level
Avenida Republica do Libano 1613, Goiania, State of Goias 74125125, Brazil
Hotel amenities
1 room 1 adult
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Mercure Goiania
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812 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I like this establishment for its room service, great gym, comfortable rooms, great steam sauna, and very friendly service. There's never anyone at the bar or restaurant s if you're after a romantic weekend with few distractions and no interruption this is the place for you. One thing about it, is it can be a little pricey, but you get... More 

Helpful?
Thank karleric575
Guarulhos
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 25, 2015 via mobile

Air conditioning does not work very well , noisy and does not cool the room being that Goiania is a very hot city . The soap in the shower is not good , does not lather very well . TV bad recepcion and terrible image . This is just my first day here . Only one pillow for each person... More 

Helpful?
Thank Luiz B
LiviaSoares, General Manager at Mercure Goiania, responded to this review
Google Translation

Prezado Sr. Luiz, gostaríamos de lhe pedir desculpas pelos diversos pontos abordados em sua avaliação ao Mercure Goiania. Faremos revisões... More 

Sao Paulo, SP
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

This is my fourth time at this hotel. I have no complaints at all, but would like to make a few observations. The hotel is located in a nice area, so it's easy to walk around. I like the spacious rooms and the style. The amenities offered by the hotel is also nice. They have a nice selection on the... More 

Helpful?
1 Thank Pedro C
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Mr. Pedro, We very much appreciate your comments regarding your stay at the Mercure Goiania Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sao Paulo, SP
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 28, 2015 via mobile

I came to Goiania on a Business trip. This is the second time I stay at the hotel, but the first time I write a review. I liked it very much, in comparison to the last hotel I stayed in Goiania two years ago - can't recall the name, but it's almost in front of Mercure. No particular complains about... More 

Helpful?
Thank Brzfoodfuntraveler
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Goiania Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed August 7, 2015

Could not understand anything of what the front desk guy was saying, and felt like I was not welcomed at the hotel. Decided to stay one day, get out and went to a lower priced hotel close by the next day. It was a mess to check-in and out. DO NOT RECOMMEND.

Helpful?
Thank Carl D
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Dear Carl, Thank you for taking the time to tell us about your experience at the Mercure Goiania Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to... More 

Belo Horizonte, MG
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

Great Hotel for business. Good localization, clean rooms, good bathrooms, Staff very friendly, breakfast is ok, but not free. Wi-fi perfect and free. There are many cheaper hotels in Goiania, but this one is a great option. mainly for business travelers.

Helpful?
Thank roberto t
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Roberto, We very much appreciate your comments regarding your stay at the Mercure Goiania. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

iaraks@gmail.com
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 10, 2015

We spent 2 nights in this hotel. Very agreable, large rooms. Very clean, good bathroom, good bed. Nothing wrong. Near, you have restaurants of different kinds and prices. Drugstores, and a supermarket a little far away. Taxis always available. The breakfast is good . Staff very kind.

Helpful?
1 Thank iarak
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Ms. Iarak, We very much appreciate your comments regarding your stay at the Mercure Goiania. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 5, 2015 via mobile

My third time at this hotel. Always greated by friendly and attentive staff. Rooms are large with good facilities and always clean!! Hotel offers a good breakfast, visited the restaurant for the first time this visit for dinner, which didn't disappoint. I Would recommend this property to anyone visiting Goiania.

Helpful?
2 Thank BritBrasil79
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Goiania. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Rio de Janeiro, RJ
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 16, 2014

Good localization, crew seems to be friendly all times, very good breakfast. The only absence is a swimming pool, all the rest is very good. The parking lot is too narrow, but they have drivers to do this for you.

Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Luiz L
Questions? Get answers from hotel staff and past guests. Ask a question

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