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Windsor Plaza Brasilia Hotel

Certificate of Excellence
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Setor Hoteleiro Sul, Quadra 05- Bloco-H, Brasilia, Federal District, Brazil (Formerly Naoum Plaza Hotel)
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Windsor Plaza Brasilia Hotel
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449 Reviews from our TripAdvisor Community

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Mexico City, Mexico
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel thinking it was the other Windsor in Brasilia, where I stayed last year. The hotel is good, although it is kind of old. The bathroom is not good, I don't like having a bathtub. I asked for a single bed room and I got a 2 bed room. Service is good though.

Helpful?
Thank mmartinm1977
Washington DC, District of Columbia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed briefly at this great hotel . The location was perfect for the purpose of our trip ( to get a visa for the USA) , the fingerprint location is right across the street , and the American embassy is about 5/10 min max away . The hotel staff is outstanding , very polite , helpful and incredibly kind... More 

Helpful?
1 Thank carolzinhay
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Thank you for sharing you detailed review with us!!! I was pleased to read that our team was able to assist you and provided you with a hassle-free stay. Thank you for you rewiew, and we all hope to welcome you back again very soon!!! Wishing you all the best, Alexandre Esmeraldo - General Manager - Regional Brasília Walter Novaes... More 

The Hague, The Netherlands
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 12, 2015

This is one of the very view hotels that I have visited where all the individual staff members offered impeccable and friendly service! I'm generally quite critical, and the staff at this hotel really did exceed expectations, so congratulations to them! For the rest we liked the fact that there was a good pool in a nice pool area (we... More 

Helpful?
Thank Diana W
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mrs. Diana, First, we would like to thank, on behalf of the Windsor Plaza Brasilia team, the kindness to leave us your comments. We are honored to know you received during your stay, all the attention and care you deserve from our staff. We are delighted to hear that you approved our breakfast, considered one of the best in... More 

Level Contributor
7 reviews
4 of 5 stars Reviewed December 6, 2015

This hotel is in a great location, close to the park and the TV tower, across from the mall and other shopping. The entire hotel is recently renovated. Great pool, jacuzzi, sauna and a small gym. Internet was fast, reliable and accessible throughout the hotel. Each room has a smart TV, individually controlled air conditioning, a security safe and mini-fridge.... More 

Helpful?
Thank Ken H
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Guest, Thank you for choosing Windsor Plaza Brasilia as your hotel in our city! We are more than happy that your stay was a succes and we do appreciate all the comments. We are looking forward to having you next time you come to our town. Wishing you all the best, Alexandre Esmeraldo - General Manager - Regional Brasília... More 

Miami, Florida
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

I had a good experience at this hotel during this trip to Brasilia. Very attentive service by all staff I encountered . Excellent breakfast and extensive menu for room service. Good location and nice views from the higher floors. I think the quality of the bed can be improved. Definitely recommended if you are planning to visit the federal capital.

Helpful?
1 Thank Jorge O
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mr. Jorge, Thank you very much for your kind words. It gives us great pleasure to know that you received during your stay the attention and affection you deserve. We hope to have the honor of welcoming you back in our hotels in Brasilia. Wishing you all the best, Alexandre Esmeraldo - General Manager - Regional Brasília Walter Novaes... More 

Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 8, 2015

If you want an excellent breakfast, stay in this hotel. Fruit selection is varied. Omelets are good, lots of other things to choose from. Room is average, standard Brazilian room. Bathroom is nothing special. Hot water takes about 5 minutes to come on. My room window wouldn't close properly. It was loud outside most of the night up until midnight.... More 

Helpful?
Thank Damien L
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mr. Damien, Thank you very much for your comments It gives us great pleasure to know that you received during your stay the attention and affection you deserve. We hope to have the honor of welcoming you back in our hotels in Brasilia. Wishing you all the best, Alexandre Esmeraldo - General Manager - Regional Brasília Walter Novaes -... More 

Rio de Janeiro, RJ
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 23, 2015

Location perfect, service good but too few people during the weekend, hotel installations abandoned and breakfast "ruim" ! A very large, poor quality buffet ! Disappointing! The hotel is presented as five stars, which would only be possible in countries where tourism is not developed, then again...

Helpful?
Thank Vincentnicolas
New York City, New York
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 3, 2015

Hotel was clean and staff was friendly. But room condition was poor with a leaky AC (it created a lake on the floor), bathroom had mold. elevators were slow, etc. etc. Worse, I asked for a quiet room but the street noise was horrible. It was like the Indy 500 went on outside my window. Worse, at about midnight, the... More 

Helpful?
Thank 80grims80
Reading, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

Stayed here for a week whilst presenting at the Convention Centre and can't fault the staff who are superbly attentive and friendly. The hotel doesn't quite achieve an "excellent" from me because the Wifi is variable - sometimes it is fine and sometimes it just doesn't work at all (usually in the evenings as far as I can tell). Other... More 

Helpful?
1 Thank Alastair2013
Brussels, Belgium
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 21, 2015

I stayed 5 nights in this good Brasília Hotel. Location is excellent, the staff very friendly, professional and helpful. Room cleaning excellent. The hotel, like all of Brasília, it is quite worn out and feels quite "old". However, this is what you get in a city that seems to still live in the 70's. Breakfast is ok, the fruit is... More 

Helpful?
Thank tortellini28
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