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Melia Brasil 21

Certificate of Excellence
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SHS Quadra 6 - Bl. B, D & F | Asa Sul, Brasilia, Federal District 70316000, Brazil
Best prices for: 1 room 1 guest
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Melia Brasil 21
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Melia Brasil 21
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1,179 reviews from our community

Traveler rating
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    468
    131
    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Sao Paulo, Brazil
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent one night in April 2015 at the Melia Brasil 21 in Brasilia. I had the chance to "test" the hotel since I arrived without much chance to prepare myself for the trip. Needed a razor - got it, arrived in a few minutes; needed to print out some documents -- got it, right down to the business center,... More 

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Rio de Janeiro, RJ
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed at Melia Brasil 21(Tower B) in the beginning of January for 4 nights and had unfortunately not a very pleasent stay. The rooftop pool that we wanted to enjoy was extremely dirty and was not cleaned at all throughout our entire stay. Even though we asked the staff nicely every day, no cleaning was done. The toilet flush... More 

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear 870alex, Thank you for sharing your experiences regarding our hotel. We believe that all comments from our guests should be treated as a priority and of utmost importance. Let us know that our managers from Maintanace and House Keeping and systems are aware of their observations and now taking the appropriate steps with our staff. If you have something... More 

Brighton, United Kingdom
Top Contributor
85 reviews 85 reviews
45 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The first thing to say is that you need to take GREAT care when making your reservation. It is an odd place, essentially three separate hotels, each in its own tower, but sort of trading under the same name. I strongly recommend that you stay in tower D, the central tower, and the best equipped. Here you can also choose... More 

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Idandb , Thank you for sharing your experiences regarding our hotel. We believe that all comments from our guests should be treated as a priority and of utmost importance. Thus , we apologize for some of our services have not met your expectations. I would add that the entire breakfast menu served in Norton can be requested directly from... More 

Washington, District of Columbia, United States
Contributor
17 reviews 17 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 12, 2015

This is my second stay at the hotel which is acutally several buildings located separately in an area centra in Brasilia. So location is good for meetings. Pay attention to your reservation because twice my travel companions and I are placed in different buildings. This time I think I got a room for men as the few toiletries seemed to... More 

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Diana B, Thanks for sharing your experience about our hotel. We believe that all the comments from our guests should be treated as a priority and of utmost importance. Our hotel offers three different hotel towers according to the needs of our guests. We sincerely apologize for not meeting your expectations in relation to some of our services and... More 

South Africa
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 4, 2015

I stayed at this hotel for a week during a business trip in Brasilia. I had a good stay. The hotel has good amenities, which include good wireless access. Breakfast was also good. I also enjoyed good dinners at the restaurant. I noticed that the hotel has several buildings that provide different types of rooms. I was staying in the... More 

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear 1travelor101, Thank you for choosing Melia Brasil 21 as your hosting in Brasília. We are very happy with your kind comments about our internet and restaurant services. We hope to see you again. Best regards, Plinio de Souza General Manager More 

Cotia, SP
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 27, 2015

Is incredible that you go to one of the most expensive hotel in Brasilia and when you call room service for a simple Chicken broth you get a different service, with a different presentation, the sad part is that get's worst from day to day a long a week.

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear lbrandao , Thank you for choosing Meliá Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. We are taking the necessary steps to improve this aspect in their next hosting. Take this opportunity to thank your comments, which help to improve our services. Regards, Plinio de Souza General Manager More 

Sao Paulo, SP
Top Contributor
70 reviews 70 reviews
41 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 18, 2015

This hotel has a special program for women traveling alone. All women floor, cute welcome kit left in your room. Breakfast was excellent. Ask for free wifi. Location was good, walking distance to a shopping mall.

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear ecrecia, Thank you for choosing Meliá Brasil 21 as your lodging in Brasília. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Plinio de Souza General Manager More 

Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2015

I was in town for a business meeting and this hotel was chosen by my employer. I was booked into the 8th floor on the interior side of the hotel (hotel is U-shaped) looking at the cultural/meeting pavilion across the court yard. The room came with a king size bed, with a separate dressing area not visible from the door.... More 

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear 666Nomand_2012, Thank you for choosing Meliá Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. We are taking the necessary steps to improve this aspect in their next hosting. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Plinio de Souza General Manager More 

Detroit, Michigan
Top Contributor
60 reviews 60 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed in Bloc D for 10 nights. The room was spacious and made one feel at home away from home. The hotel staff was very helpful considering I do not speak Portuguese. Would recommend this hotel for any business traveller.

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Marathon59, Thank you for choosing Meliá Brasil 21 as your lodging in Brasília. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Plinio de Souza General Manager More 

Panama City
Contributor
20 reviews 20 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 12, 2015

Large room with a living room attached, very good value for the money but my 3 night stay was let down by my room inexplicably smelling of cigarettes! And I requested a non-smoking room. I felt I was at a hotel in the 80´s with that horrible odor everywhere.

Was this review helpful? Yes
Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Marcelo B, Thank you for choosing Meliá Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. We are taking the necessary steps to improve this aspect in their next hosting. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Plinio de Souza General Manager More 

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