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Mercure Brasilia Eixo

SHN Quadra 5 Bloco G | Setor Hoteleiro Norte, Brasilia, Federal District 70710-300, Brazil
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1 room 1 guest
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Mercure Brasilia Eixo
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1,343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was there for a couple of nights and was not disappointed. Mercure BSB follows the standard of its group: good location, average prices, great staff and good enough for a business trip for a few days. Excellent bed, by the way! Downside: elevators! Always packed and pretty impossible to use on "rush hour" - had to take the stairs... More 

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ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

Thak you very much for your comments about our hotel Mercure Brasilia Eixo Monumental. Feel welcome any time you come to Brasilia! More 

Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I only stayed at this hotel for one nights. I stayed in one of the newly-remodeled rooms. In the room itself, I liked the setup with the bed in the middle of the room. I also appreciated that the desk area had a USB plug-in, as I had forgotten to bring a travel adapter with me. I found the check-in... More 

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ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

Dear Sir, please accept my apologies for not advertasing you that early check in would be charged. I hope you give us a chance to better serve you during your next trip to Brasilia. Fill always welcome in our hotel. More 

Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
708 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 536 helpful votes
4 of 5 stars Reviewed July 16, 2015

As you probably know, Mercure hotels follow more or less the same Accor's pattern all over the world. At "Mercure Brasília Eixo" it is not different! We stayed at Room 717, that probably stands among those recently renovated. It was clean and comfortable, with a nice bathroom and excellent shower. Wifi was easy, fast and free! Breakfast at traditional Brazilian... More 

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adriana_pinto, Manager at Mercure Brasilia Eixo, responded to this review

Thank you very much for your positive comments about our hotel, we apreciate it. Its ill be always a pleasure to host you in Mercure Brasilia Eixo Monumental. More 

Panama City, Panama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 9, 2015

The hotel looks great, great breakfast. The staff is very helpful and nice. Rooms are spacious but I'm thinking it is because the beds are so small hehe! Yeah, the only downside is the small beds. Totally recommended. There is a mall across the street where you can shop or eat.

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ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

We appreciated your positive comments about our hotel. It´s a pleasure for us to have feedbacks like yours. Feel always welcome in our future Grand Mercure! More 

Sao Paulo, SP
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 29, 2015

There's some old rooms with Carpet and "not so nice" furniture. So, I asked to change the room because I'm alergic and they could find a new reformed room. The Staff is great and made your day. There's always taxi in front. The cofee break is really good. The Mall is just across the street where you can get few... More 

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Los Angeles, California
Level Contributor
131 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
2 of 5 stars Reviewed February 25, 2015

1. Front desk is indifferent and not customer oriented. 2. Hotel pool is closed, although no warning on the hotel website. 3. Good luck trying to use the Internet in the evening. Not enough bandwidth capacity. 4. Room keys stopped working in the evening. Front desk blamed us. Well. Both keys suddenly not working. I did like the renovated room... More 

Was this review helpful? Yes
ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

Dear Client, Thank you for telling us your experience in Mercure Brasilia Eixo Monumental. We are really sorry about the disconfort during your stay. Hope next time we can better serve you. More 

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