We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Brasilia Eixo

SHN Quadra 5 Bloco G | Setor Hoteleiro Norte, Brasilia, Federal District 70710-300, Brazil
Hotel amenities
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Brasilia Eixo
View Map
Add Photo Write a Review

1,478 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Salvador
1 review
5 of 5 stars Reviewed 1 week ago

Everything was just perfect, although I couldn´t sleep well on my first night. But I did understand that the reason was out of the personnel´s control: there was some sort of concert at Mane Garrincha Stadium at that particular night. Apart from this, everything was perfect.

Review collected in partnership with Accorhotels.com

Helpful?
Thank cruz_carla
Petropolis, RJ
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 21, 2015

First impression was not good, because I've paid the room in advance but the payment was not registered in the hotel's system. Apart from that, good experience: clean rooms, nice staff, modern gym (tread mills brand new!).

Review collected in partnership with Accorhotels.com

Helpful?
Thank atagomes
Los Angeles, California
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 19, 2015

I had a pleasant night in a quite room with a view of the National Stadium. My first time in Brasilia. Missed the executive shuttle from the airport (BR$9) which stops right behind the hotel near Comfort Inn. Taxi fare B$.49. Excellent customer service in English that made me welcome.Brasilia Shopping, TV Station, The Cathedral walking distance. The room was... More 

Helpful?
Thank chandana_silva
Isle of Wight, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 15, 2015

The rooms at this hotel seriously need renovation. The first one I stayed in had a leaking airconditioner which created a mini-flood beneath it. The room I was then moved into did not have a working flush in the toilet - which never got tackled despite a number of reminders. Very nice service and food in the hotel restaurant, though.

Helpful?
Thank NIsha-IoW
ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

Thank you for your comments about Mercure Brasilia Eixo Monumental. We have already five floors with renovated rooms! Next time, please ask for a superior one and enjoy the knew decoration. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 1, 2015 via mobile

Did the check-in. One hour later, found issue with air conditioner and the flush. Called front desk and melting in a room without air conditioner asked to be moved to a new room. This was denied by the person who answered the phone. He insisted I should wait for the technician. I tried to explain the room's temperature was making... More 

Helpful?
Thank Valter P
ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

Dear Customer, we are really sorry about your experience in Mercure Brasilia Eixo MOnumental, please accept your apologizes. Anytime you give us a chance to better serve you, please let us know. Sincerely, the Manager More 

Niteroi, RJ
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

Beautiful and Modern hotel with friendly staff. Confortable room with great design. The gym room needs better equipament however It is suficient to a basic workout. Good breakfast with a variety of choice. Clin and with free Wi-Fi. I recomend.

Helpful?
Thank isadandrea
ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

We are pleased to hear your positive comments about Mercure Brasilia Eixo Monumental. Feel always welcome and enjoy our services. More 

Boston, Massachusetts
Level Contributor
241 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed September 24, 2015 via mobile

I arrived almost 10 pm yesterday from Sao Paulo. The reception guys were slow and not friendly.. I am Brazilian and speak Portuguese.. But I was expecting a warmer reception.. At the room, could not figure out the air conditioning thermostat.. Tried call the reception and the line was always busy.. After 1 hour i found a remote control that... More 

Helpful?
Thank Reginaldo B
ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review
Google Translation

Agradecemos por nos contar sua experiência no Mercure Brasilia Eixo Monumental, sentimos muito não atingir suas expectativas. Esperamos que sua... More 

Belo Horizonte, MG
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed September 22, 2015

I have been on this hotel approx. 8 times. The hotel has some new/ reformed rooms and old ones. This is some kind of mixed experience, if the hotel is empty you get new floor and rooms, if not and you arrive late, even if you are Platinum member you get the old ones. There are at least 3 hotels... More 

Helpful?
1 Thank Malfridos
ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review
Google Translation

Agradecemos por nos contar sua experiência no Mercure Brasiia Eixo Monumental. Estamos inalgurando nosso 6º andar de quartos reformados. Sugerimos... More 

Rio de Janeiro, RJ
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

This Mercure hotel is one of my preferred hotels in Brasilia for my business trips. The rooms are always clean and there is no noise that bothers your sleep. Breakfast is very god with healthy choices or for those who want to eat for the entire day. The fitness center is below average for international standards, but enough for running... More 

Helpful?
Thank GuilhermeML
ahmpinto, Gerente at Mercure Brasilia Eixo, responded to this review

Dear Client, We appreciated your positive comments about our hotel. Please Feel welcome any time you come to Brasilia! More 

Questions? Get answers from hotel staff and past guests. Ask a question

516 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (401)
Viewed
Room/suite (86)
Viewed
View from room (48)
Viewed
Hotel & grounds (71)
Viewed
Dining (18)
Viewed
Pool/beach area (14)
Viewed
Bathroom (19)
Viewed
Family/play areas (2)
Viewed
Other (143)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (96)
Viewed
Amenities (9)
Viewed
Pool (12)
Viewed
Room (67)
Viewed
The Hotel (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (7)
Viewed
Dining (5)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Brasilia hotels
Melia Brasil 21
#14 of 57 in Brasilia
4.0 of 5 stars 1,898 reviews
Show Prices
Show Prices
Show Prices
Cullinan Hplus Premium
#7 of 57 in Brasilia
4.5 of 5 stars 449 reviews
Asa Norte
Saint Moritz Hplus Express
Saint Moritz Hplus Express
#12 of 57 in Brasilia
4.0 of 5 stars 841 reviews
Comfort Suites Brasilia
#13 of 57 in Brasilia
4.0 of 5 stars 1,173 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay