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All 57 Brasilia hotels

Royal Tulip Brasilia Alvorada

3.5 of 5 Hotel   |   SHTN, Trecho 1 | Conj. 1B, Bloco C, Brasilia, Federal District 70800-200, Brazil
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Ranked #1 of 57 Hotels in Brasilia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Clarkie_on_Tour London, United Kingdom
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729 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dar es Salaam, Tanzania
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is supposed to be Brasilia's best hotel, but it did not meet our expectations of what such an expensive hotel should be like... We (family with 2 teenagers) stayed here for approx. 10 days... We just moved to Brasilia, so we were living here while we were waiting to move into our house. We encountered several problems. First of... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Royal Tulip was the England football team's favoured accomm in the brief few days before they unceremoniously exited the tournament (still at least it wasn't 8-1 to Germany eh, Brazil?). It's sumptuous, architect designed and has a certain antiseptic charm. It ticks most of the big, corporate boxes so don't expect quirk or eccentric anything here but what it does... More

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New York City, New York
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for a wedding. Hotel and facility spotless. It's not near downtown but we didn't mind. Hotel staff accommodating, rooms were well-appointed. Not sure I'd call it luxury, though. I read another traveler saying she spent $1,000 per night-it was pricey but not that pricey.

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Brazil
Top Contributor
122 reviews 122 reviews
91 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

Royal Tulip is a very nice hotel in Brasilia, Brazil's national capital. First point: the location is fantastic, lake side (lago Paranoa a huge man made lake), however not near downtown. Consider 30min to get to town, without traffic. This hotel has nice rooms, with balcony and a spacious bathroom. The hotel staff is a high point, always whiling to... More

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Jean N, Gerente geral at Royal Tulip Brasilia Alvorada, responded to this review

Hello BrazilAca. We appreciate your evaluation, I and the Royal Tulip Brasília Alvorada team are happy to know that you had a great stay. Our team is always willing to do the best and all our services are programmed to ideally serve our customers. Come and meet the Nuwa Spa in our leisure area and relax with a massage! See... More

Newport Beach, California, United States
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2014

This is definitely not a great hotel. After waiting in line for almost an hour for check in!!! which obviously none of the staff cared enough about the customers standing there to help and try getting the line moving faster...or at least offering some water while we were waiting...we finally got to the room and at this point I was... More

Was this review helpful? Yes 1
Jean N, Gerente geral at Royal Tulip Brasilia Alvorada, responded to this review

Dear Dafne_ca, firstly thank you for your evaluation. We are sorry for what happened during your stay with us, and we inform that our Quality Department addressed the issue as an opportunity for improvement, conducted trainings with the service staff and checked all points of internet connection. We reaffirm our sincere apologies and hope for a next opportunity to please... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 5, 2014

I have been staying at the Royal Tulip for 3 nights now, and I simply cannot hold back any longer in terms of expressing how badly run this hotel is. I am paying approx $1000 a night, and for this price, as a customer you would expect absolute excellence. The reality could not be further than this. The list below... More

Was this review helpful? Yes 7
Jean N, Gerente geral at Royal Tulip Brasilia Alvorada, responded to this review

Dear Ezequiel A., firstly thank you for your evaluation. We are sorry for what happened during your stay with us, and we inform that our Quality Department addressed the issue as an opportunity for improvement. We verified all the points mentioned, adjusted a good part and the points that need more time to resolve are already with scheduled services. We... More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

On and off I've been at this hotel for nearly a month. Throughout my stay the staff have been fantastic. They've had World Cup teams staying here with their entourages and yet they still remember my name and always have a smile. The facilities at the hotel are very good and more important the cleanliness is excellent. The location is... More

Was this review helpful? Yes 2
Jean N, Gerente geral at Royal Tulip Brasilia Alvorada, responded to this review

Hello Mr. Roy S. The whole team Royal Tulip Brasília Alvorada and I appreciate your compliments, it was a pleasure to have you as our guest. Our mission is to make our guests feel good and all our staff is willing to make your days enjoyable. We are all very pleased to know that we’ve been reached our objective in... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

he hotel has a lot of positive side to it, which, makes me to recommend it to all. The room was clean and big with basic furniture and TV. The view from hotel room was one of the best things to go for this hotel. Staffs were friendly. Breakfast was sumptuous and had a good selection. They had a bath... More

Was this review helpful? Yes 1
Jean N, Gerente geral at Royal Tulip Brasilia Alvorada, responded to this review

Dear Sean M, It was a great pleasure for us receiving your review after staying at Royal Tulip Brasília Alvorada Hotel. Enjoy our frequent traveller programme Flavours next time you come to our Hotel, and have the following benefits: priority on waiting list, upgrade, early check in, late check out (All benefits are subject to availability). Best regards More

Brazil
Top Contributor
54 reviews 54 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 17, 2014

Hotels in Brasilia are usually bad, dirty and expensive. But not this one. If you don't need to be in the middle of the city, and especially if you're on vacation, this is the best hotel to stay in. Keep in mind, though, that you'll need a car or taxi to move around.

Was this review helpful? Yes
Jean N, Gerente geral at Royal Tulip Brasilia Alvorada, responded to this review

Hello Mr. ilucato. Thanks for the review, it was a pleasure to have you as our guest. Due to our location, we have a privileged view of the beautiful Lake Paranoá and to better serve our customers, we provide a free shuttle to some malls in the city center leaving every hour, from 9am to 21pm (except 11am). The whole... More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 28, 2014

I stayed here for business and was very disappointed. For a hotel, rated #1 and considered a 5-star hotel, I had higher expectations. The carpet on our floor was stained and dirty, there are no clocks or irons in the hotel rooms, and most of the staff did not speak English. I'm not saying every hotel overseas should have English... More

Was this review helpful? Yes 2
Jean N, Gerente geral at Royal Tulip Brasilia Alvorada, responded to this review

Dear Ms. Victoria B, Thank you for evaluating your stay with us. Since we are close to the Paranoá Lake, we provide transportation to the city center each hour from 9a.m. until 9p.m., except 11a.m. and with previous booking. We apologize for the incident and we have already taken appropriate Also, we ensure that the incident was properly treated by... More

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Additional Information about Royal Tulip Brasilia Alvorada

Address: SHTN, Trecho 1 | Conj. 1B, Bloco C, Brasilia, Federal District 70800-200, Brazil
Phone Number:
Location: Brazil > Federal District > Brasilia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Royal Tulip Brasilia Alvorada 3.5*
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Also Known As:
Royal Tulip Brasilia Alvorada Brazil

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