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All 57 Brasilia hotels

Melia Brasil 21

SHS Quadra 6 - Bloco B, Brasilia, Federal District 70316000, Brazil
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Melia Brasil 21
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Ranked #19 of 57 Hotels in Brasilia
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 17, 2014
LFalonso
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197 reviews from our community

Traveler rating
    79
    87
    18
    9
    4
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26
29
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2014

I am at this property about 8 times monthly. All rooms are "suite" style and a full breakfast is included in the room rate. The staff is friendly and almost all speak another language above and beyond Portuguese. Best to ask for rooms on the back side of the hotel as street traffic is quite loud. Walking distance to 2... More

Was this review helpful? Yes
Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear LFalonso, Thanks for sharing your experience about our hotel. We believe that all the comments from our guests should be treated as a priority and of utmost importance. We sincerely apologize for not meeting your expectations in relation to some of our services and facilities. We werw very happy about your comments with the care of our responsible staff.... More

Jackson
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 3, 2014 via mobile

No hot water, had to take cold shower. Towels were thin and shredded. Floors were VERY DIRTY. Hotel management Cinthia Guedes offere a 10% discount, and walked away, would not come back to explain, front desk was left to deal with issue. Per Cinthia, hotel has hot water issue, but would not be fixed for two weeks. Still does not... More

Was this review helpful? Yes 1
Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear jackisbetter, Thanks for sharing your experience about our hotel. We believe that all the comments from our guests should be treated as a priority and of utmost importance. We sincerely apologize for not meeting your expectations in relation to some of our services and facilities. We werw very happy about your comments with the care of our responsible staff.... More

West Palm Beach, Florida
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed July 25, 2014

I've stayed at this hotel several times and have been disappointed each time the quality of the internet. access. When I have checked into the hotel they have always given me an internet password for the wifi. Unfortunately, only once has the password worked. I highly recommend that you remain dressed until after attempting to log into the wifi as... More

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Neal C, I would like to kindly ask you to accept our apologies for all the inconvenience about the internet serviceand Fitness Center during your stay with us. Let me assure you that we have already taken all the necessary measures in order to avoid recurrence of situations like these The satisfaction of our clients is our most important... More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed here for 2 nights during the World Cup and by far the best hotel I've experienced in Brazil. The rooms are modern and clean, especially in comparison with the typical other hotels I've frequented on my trip. The place could easily qualify as a 5 star hotel in the US, with a friendly staff, good restaurant facilities, and a... More

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear gte371z, Thank you for choosing Brasil 21 Convention Suites as your hosting in Brasilia. Wet take this opportunity to thank your comments, which help to improve our services. Sincerely, Plinio de Souza - General Manager More

Orlando, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 11, 2014

The rooms are very comfortable with a nice view. They have a nice kitchenette but no silverware to do much with it. There is a very nice park nearby the hotel with an affordable carnival, volleyball courts and massage tents. What I despise about this hotel is the internet. If you are attempting to get some work done with the... More

Was this review helpful? Yes 2
Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Kenneth M, Thanks for sharing your experience about our hotel. We believe that all the comments from our guests should be treated as a priority and of utmost importance. We sincerely apologize for not meeting your expectations in relation to some of our services and facilities. We werw very happy about your comments with the care of our responsible... More

New Orleans, Louisiana
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 27, 2014

After two weeks traveling through Brazil, spending our last night here was a welcome respite. The hotel is stunningly beautiful, our suite very spacious, with two balconies with stunning views of the Planalto. I am delighted and highly recommend!!!

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear anamlopez56, Thank you for choosing Brasil 21 Convention Suites as your hosting in Brasília. Take this opportunity to thank your comments, which contribute to improve our services. Best regards, Plinio de Souza General Manager More

Buenos Aires, Argentina
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 9, 2014

Starting with the positive: rooms at this hotel are large and most have nice views. Most of the staff is nice. Breakfast and food in general is good and room service is fast and not overly expensive. Rooms also have a kitchenette and a sink but unfortunately of not much use considering: there are absolutely no cutlery nor plates, the... More

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Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Diego_W, Thanks for sharing your experience about our hotel. We believe that all the comments from our guests should be treated as a priority and of utmost importance. We sincerely apologize for not meeting your expectations in relation to some of our services and facilities. We werw very happy about your comments with the care of our responsible staff.... More

Denver, Colorado
1 review
3 of 5 stars Reviewed February 12, 2014

I stay at this hotel multiple times each month for business (no choice). It's a very average hotel. I'm surprised that it is rated as high as it is. The beds are very comfortable and the sheets are clean. The breakfast is outstanding. Those are the good points. Most of the rooms that I stay in have carpeting. The carpeting... More

Was this review helpful? Yes
Plinio_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Michael H, Thanks for sharing your experience about our hotel. We believe that all the comments from our guests should be treated as a priority and of utmost importance. We sincerely apologize for not meeting your expectations in relation to some of our services and facilities. We werw very happy about your comments with the care of our front... More

Brasileia, AC
Top Contributor
162 reviews 162 reviews
50 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 8, 2013

Nice hotel. Good location in the city. Rooms have kitchenette, living room, plus descent bath and bedroom. Good breakfast in the AM included with stay. Work pays for room so I am not commenting on the rate. As hotels go, this is a 3.5* place -- not fancy, but clean and comfortable. The only negative I can say is that... More

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Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this review

Dear S G, Thank you for choosing Brasil 21 Convention Suites as your hosting in Brasília. Take this opportunity to thank your comments, which contribute to improve our services. Best regards, Plinio de Souza General Manager More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 4, 2013 via mobile

Stayed here for two nights whilst on business. The location was great - convenient for meetings and also the Fogo de Chao restaurant opposite. The rooms / suites are well equipped, especially if you want to get work done. The wifi was a bit temperamental but basically okay. Useful to just plug a network lead into the laptop. There are... More

Was this review helpful? Yes
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this review

Dear Michael N, Thank you for choosing Brasil 21 Convention Suites as your hosting in Brasília. Take this opportunity to thank your comments, which contribute to improve our services. Best regards, Plinio de Souza General Manager More

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Additional Information about Melia Brasil 21

Address: SHS Quadra 6 - Bloco B, Brasilia, Federal District 70316000, Brazil
Location: Brazil > Federal District > Brasilia
Price Range (Based on Average Rates): $
Number of rooms: 600
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Also Known As:
Tryp Convention Brasil 21 Hotel Brasilia
Melia Brasil 21 Brasilia, Brazil

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