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Comfort Hotel Fortaleza

Certificate of Excellence
Rua Frei Mansueto 160, Fortaleza, State of Ceara 60175-070, Brazil
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1 room 1 guest
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Comfort Hotel Fortaleza
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873 Reviews from our TripAdvisor Community

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Traveler rating
    290
    446
    107
    20
    10
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229
194
34
299
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (873)
  • Mar-May only
    (146)
  • Jun-Aug only
    (347)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (192)
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Ringoes, New Jersey
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Generally a pretty good hotel but yesterday no electricity or internet 2:00pm to midnight. Totally unacceptable for someone who has to do business at night. Also, only two of four elevators operating this morning so took me 10 minutes to get to the lobby from the 15th floor.

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Mister Budwig, good morning! I would like to say sorry , because happened at our hotel. But was a incident, never had this problem before. We want you back! Best regards, Nilson Diniz Manager More 

Sao Paulo, SP
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel has hot water system problem on 7th floor.(according to the technician) They hide this, and just allocate the room to the guest. The receptionist is very unkind and poor, she didnt listen to the complaint, and just request to wait more. I had been waiting 2hrs due to this poor attending of reception.

Review collected in partnership with this hotel

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Crassier, Suisse
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good experience however got robbed 100m with small injuries before getting to the hotel after an afternoon at the beach (Beira Mar). Would strongly suggest that staff at check-in mention to his customers in Brazil it's quite dangerous. Been up North and didn't get any issues. It seems bigger cities have issues with crimes over the last past 2 years.

Review collected in partnership with this hotel

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good morning ! I would like to thank for your comments ! Is very important for me and my team. See you next soon ! you have a nice week ! Nilson Diniz Manager More 

Fortaleza, CE
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 22, 2015

Although it´s not a new hotel, the place is well kept; It seems the rooms were recently It has a small pool but as it never gets in touch with the sun, it´s almost impossible to swim so cold the water is. I´d say it´s perfect for a business trip. Not the best in Fortaleza but a very decent option.

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review
Google Translation

Prezada Janaína, bom dia ! Gostaria de agradecer por ter nos dado a sua opinião, afinal de contas ela é... More 

Charallave
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

The hotel offers a convenient location for leisure and work. The food is good, and there are more restaurants a walk away. I would recommend peers to use it. I was not offered the fidelity card but definetly is a good place to stay.

Review collected in partnership with this hotel

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Hello!!! Good morning ! I would like to thank for your comments. Came again! Nilson Diniz Manager More 

Sao Paulo, SP
1 review
4 of 5 stars Reviewed July 10, 2015

Very nice place, great service. The breakfast could be improved both in the menu and the brightness and light conditions. The room was perfectly clean and organized. The location is also nice. I experienced no problems at all.

Review collected in partnership with this hotel

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Hello! Are you fine? Thanks !! I'm very happy because you like ! I would like to thank to have evaluating our hotel. See you! Nilson Diniz Manager More 

Sao Paulo, SP
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 27, 2015

This is a good value for money option for a short stay in Fortaleza, kind staff, efficient front desk with no lines at the chek-in / out. Spacious but very simple room with the basics, simple furniture and basic appliances but all functional. Breakfast is included and has lots of option, machine coffee, traditional tapioca and fresh fruits. Didn't used... More 

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good night ! We wold like your comments. They were very special! See you next season! Thanks! Nilson Diniz More 

1 review
1 of 5 stars Reviewed March 12, 2015

Their restaurant is terrible, including the breakfast. You need to wake up early in the morning in order to find good dishes for breakfast. Room service is also very poor. Moreover, it is impossible to avoid to be awakened by the sunlight. To sum up, find other place.

Was this review helpful? Yes
ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good morning ! First thank you for your comments and would like to changer tha situation. We hope to have another opportunity to receive you. Nilson Diniz Manager More 

1 review
3 of 5 stars Reviewed December 21, 2014

Well located hotel , attentive staff , spacious and clean room , good breakfast , free parking , all for a price more than reasonable, but no luxury. I got a room in the south, seemed a bit noisy in the evening because of the traffic .

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good morning! We are very happy with your opinion and the Comfort are waiting for you again! Merry Christmas! Nilson Diniz Manager More 

Zurich, Switzerland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 13, 2014

We spent 3 nights in that hotel Room (1504) wifi not working and TV very bad image, nevertheless our 2 kids (room 1307) enjoyed a better quality Reception tried to help but certain floors are just not well equipped ... Not good in today's IT environment

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