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Comfort Hotel Fortaleza

Certificate of Excellence
Rua Frei Mansueto 160, Fortaleza, State of Ceara 60175-070, Brazil
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1 room 1 adult
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Comfort Hotel Fortaleza
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1,380 Reviews from our TripAdvisor Community

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Mossoró
1 review
4 of 5 stars Reviewed December 16, 2015

The download was very good but the upload limit was restricted. I couldn't send photos to my family, only text. If you advertise free WiFi it should be able to do everything. The other point is the scenic glass lift was very dirty. This took away from my overall experience at your hotel. Thanks

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Helpful?
Thank 470leidev
Estados Unidos
1 review
5 of 5 stars Reviewed October 31, 2015

Everyone, from the people at the front desk, the gift shop, room service and housekeeping took very good care of me. I was treated like family. And to a traveler, that's important. everything was great

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Helpful?
Thank johnanthonym702
Rio De Janeiro
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 30, 2015

We had a good time at the hotel. The best part, for sure, was the crew! All the staff members were very kind, polite and accessible and helped us with everything we needed either for our stay or for Fortaleza tips.

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Helpful?
Thank Luiza B
Vancouver
Level Contributor
221 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed September 27, 2015

This hotel is just a block or two back from Beira Mar, and provides reasonably comfortable accommodation when you are in Fortaleza. Like many hotels in Meireles it seems to cater to a business clientele. Staff are helpful and will match your struggling Portuguese with their halting English. Breakfast is substantial and very adequate. Rooms are quite nicely appointed although... More 

Helpful?
Thank ajaceman
Ringoes, New Jersey
2 reviews
2 of 5 stars Reviewed August 12, 2015

Generally a pretty good hotel but yesterday no electricity or internet 2:00pm to midnight. Totally unacceptable for someone who has to do business at night. Also, only two of four elevators operating this morning so took me 10 minutes to get to the lobby from the 15th floor.

Helpful?
Thank andrew b
ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Mister Budwig, good morning! I would like to say sorry , because happened at our hotel. But was a incident, never had this problem before. We want you back! Best regards, Nilson Diniz Manager More 

Sao Paulo, SP
1 review
1 of 5 stars Reviewed August 7, 2015

This hotel has hot water system problem on 7th floor.(according to the technician) They hide this, and just allocate the room to the guest. The receptionist is very unkind and poor, she didnt listen to the complaint, and just request to wait more. I had been waiting 2hrs due to this poor attending of reception.

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Helpful?
Thank Tudobom8
Crassier, Suisse
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 27, 2015

Good experience however got robbed 100m with small injuries before getting to the hotel after an afternoon at the beach (Beira Mar). Would strongly suggest that staff at check-in mention to his customers in Brazil it's quite dangerous. Been up North and didn't get any issues. It seems bigger cities have issues with crimes over the last past 2 years.

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Helpful?
1 Thank PhilOlga
ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good morning ! I would like to thank for your comments ! Is very important for me and my team. See you next soon ! you have a nice week ! Nilson Diniz Manager More 

Fortaleza, CE
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 22, 2015

Although it´s not a new hotel, the place is well kept; It seems the rooms were recently It has a small pool but as it never gets in touch with the sun, it´s almost impossible to swim so cold the water is. I´d say it´s perfect for a business trip. Not the best in Fortaleza but a very decent option.

Helpful?
Thank Janaina M
ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review
Google Translation

Prezada Janaína, bom dia ! Gostaria de agradecer por ter nos dado a sua opinião, afinal de contas ela é... More 

Charallave
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

The hotel offers a convenient location for leisure and work. The food is good, and there are more restaurants a walk away. I would recommend peers to use it. I was not offered the fidelity card but definetly is a good place to stay.

Review collected in partnership with this hotel

Helpful?
Thank Crparra
ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Hello!!! Good morning ! I would like to thank for your comments. Came again! Nilson Diniz Manager More 

Sao Paulo, SP
1 review
4 of 5 stars Reviewed July 10, 2015

Very nice place, great service. The breakfast could be improved both in the menu and the brightness and light conditions. The room was perfectly clean and organized. The location is also nice. I experienced no problems at all.

Review collected in partnership with this hotel

Helpful?
Thank bsnxp
ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Hello! Are you fine? Thanks !! I'm very happy because you like ! I would like to thank to have evaluating our hotel. See you! Nilson Diniz Manager More 

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