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Comfort Hotel Fortaleza

Certificate of Excellence
Rua Frei Mansueto 160, Fortaleza, State of Ceara 60175-070, Brazil
Hotel amenities
Comfort Hotel Fortaleza
Best prices for: 1 room 1 guest
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Ranked #12 of 92 Hotels in Fortaleza
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Felipe V Sao Paulo, SP
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652 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Top Contributor
61 reviews 61 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a good value for money option for a short stay in Fortaleza, kind staff, efficient front desk with no lines at the chek-in / out. Spacious but very simple room with the basics, simple furniture and basic appliances but all functional. Breakfast is included and has lots of option, machine coffee, traditional tapioca and fresh fruits. Didn't used... More 

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good night ! We wold like your comments. They were very special! See you next season! Thanks! Nilson Diniz More 

1 review
1 of 5 stars Reviewed March 12, 2015

Their restaurant is terrible, including the breakfast. You need to wake up early in the morning in order to find good dishes for breakfast. Room service is also very poor. Moreover, it is impossible to avoid to be awakened by the sunlight. To sum up, find other place.

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good morning ! First thank you for your comments and would like to changer tha situation. We hope to have another opportunity to receive you. Nilson Diniz Manager More 

1 review
3 of 5 stars Reviewed December 21, 2014

Well located hotel , attentive staff , spacious and clean room , good breakfast , free parking , all for a price more than reasonable, but no luxury. I got a room in the south, seemed a bit noisy in the evening because of the traffic .

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Good morning! We are very happy with your opinion and the Comfort are waiting for you again! Merry Christmas! Nilson Diniz Manager More 

Zurich, Switzerland
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 13, 2014

We spent 3 nights in that hotel Room (1504) wifi not working and TV very bad image, nevertheless our 2 kids (room 1307) enjoyed a better quality Reception tried to help but certain floors are just not well equipped ... Not good in today's IT environment

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PHOENIX
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 21, 2014

I am just getting ready to leave this Hotel after a 5 Night stay. The hotel is near the Beach and a few good restaurants. There are taxis outside the door at all times. The staff has been very accommodating and the rooms are spacious with fairly comfortable mattresses. They could be a bit firmer but not a major problem.... More 

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review

Mr. On behalf of the Comfort team I´d like to thank you for taking the time to share your comments regarding your experience about the Comfort Hotel Fortaleza. Our guests´ impressions of our services and facilities are the main base for our improvement actions, and we appreciate and recognize your valuable contribution. We will certainly watch out for these situations... More 

Recife, PE
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 2, 2014

The hotel is alright, it has good options for breakfast and room are pretty clean. Although the beds are a little bit small and not too comfortable. Pillows are also not so good, but in general its alright if you are not spending so long in town and you are looking for bettter price.

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ggeralcfo, Gerente geral at Comfort Hotel Fortaleza, responded to this review
Google Translation

Primeiramente, agradeço por haver disponibilizado parte do seu tempo para elogiar nossos serviços e dizer que recebê-lo no Comfort Hotel... More 

Sao Paulo, SP
Top Contributor
67 reviews 67 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 27, 2014 via mobile

This is a very good option in Fortaleza. The hotel has a good location, just 02 blocks for the beach and many options close to have a meals, including restaurant, local pubs and so on. Also the breakfast has many breads and fruits. The room has a good size and was clean.

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Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2014

I wanted to book to stay at this hotel but after calling 15 times in a row and being passed around to person after person who merely cut me off I have decided to give up. The receptionist merely put me through time after time and really didnt care if I managed to get hold of anyone which i never... More 

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Barueri, SP
Top Contributor
182 reviews 182 reviews
67 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed December 4, 2013

Check-in is confusing, there is no organization of queues and apparently everybody is a VIP for I was systematically bypassed while waiting. I shall remember this on my next trip while choosing the hotel. Room is OK on the basic side, internet connection at the room is both slow and firefly style. The bathroom is Spartan with a good shower... More 

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Rome, Italy
Contributor
19 reviews 19 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 20, 2013

A very bad experience. Bad staff, not clean, they didn't let me take my girl-friend to my place, even if i Had a double room, just because i Had hosted in a different day my brother. So i Had to change hotel, but not having my money back.a real shame, they have ruined my vacation.

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