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All 91 Fortaleza hotels

Hotel Gran Marquise

4.0 of 5 Hotel   |   Av. Beira Mar, 3980, Fortaleza, State of Ceara 60165121, Brazil
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Hotel Gran Marquise
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Ranked #1 of 91 Hotels in Fortaleza
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
MAURICIO D Recife, PE
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1,043 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Recife, PE
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was at the hotel for 3 days at work, always lodge me at the hotel and I think it very good , I believe they need to improve on internet signal and with the air conditioning that are a bit noisy . I recommend hosting .

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Itu, SP
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 25, 2014

The best in the hotel: 1- Location is great, the ocean facing rooms are worth the extra fee. 2- The hotel employees are extremely nice. I would like to specially recommend Helena, our housekeeper, that was great and we missed the day she was off and Andreza in the reception who proactively extended our stay and took care of everything... More

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Gerente G, Gerente de relações com clientes at Hotel Gran Marquise, responded to this review

Dear Guest, In your recent stay at our hotel we noticed your observation about the valet parking, elevators, infrastructure of the apartment and price of the minibar. We would like to kindly ask you to accept our sincerely apologies and all observations will be analyzed by an internal team, which will look for the causes and generate the needed improvements.... More

Florianopolis, SC
1 review
5 of 5 stars Reviewed August 25, 2014

I have stayed in Gran Marquise for work reasons and also during my last vacation. I simply love it. The staff is nice and very gentle, food is awesome and the hotel is located in the best spot of Mucuripe. Gran Marquise will certainly be my choice teh next time I get to Fortaleza. :)

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rogers222
Top Contributor
68 reviews 68 reviews
53 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed August 13, 2014

The Fortaleza Gran Marquis needs some work. It looks nice, the staff is generally pleasant, and it's in a nice location on a wonderful stretch of beach. But I wouldn't recommend it until some upgrades are made. The first thing I noticed was a very slow check-in process. There was nobody in line when I arrived, so I stepped right... More

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Gerente G, Gerente de relações com clientes at Hotel Gran Marquise, responded to this review

Mr. Guest, Thank you for your position about the service of the hotel. We are sad because we can't to reach your satisfaction completely. We would like to kindly ask you to accept our sincerely apologies. About the services: reception, breakfast, cleaned and internet all the departments had the knowledge to develop their improvements and was good to hear from... More

Petropolis, RJ
1 review
5 of 5 stars Reviewed July 16, 2014

We stayed (my wife, myself and our 9 year old daughter) one week at the Gran Marquise, and our stay was really nice. The staff is fantastic, always ready to help you, and the hotel installations are really nice. The breakfast is wonderfull, with fresh fruits and high quality food. On the down side, I didn't like one of their... More

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Gerente G, Gerente de relações com clientes at Hotel Gran Marquise, responded to this review
Google Translation

Sr(a). Hóspede, Primeiramente gostaríamos de agradecer os comentários referente a vossa estadia no hotel Gran Marquise e informamos que já... More

London, United Kingdom
Top Contributor
52 reviews 52 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 16, 2014

This was a good hotel (although probably only 3/4* by European standards). The rooms are comfortable and spacious (although our bathroom needed updated), there is a wide and generally tasty selection at breakfast and the rooftop pool area is a nice spot to relax. From our experience at another hotel in the city, and also speaking with other visitors, this... More

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1 review
5 of 5 stars Reviewed July 15, 2014

Really Good rooms, great bed, Good location. I haven't tried the breakfest thought. I've stayed in others before and this was my best experience in Fortaleza. Nothing left to say, just trying to complete the minimum 200 characters.

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Gerente G, Gerente de relações com clientes at Hotel Gran Marquise, responded to this review
Google Translation

Sr. Fábio, Agradecemos os comentários acima e ficamos felizes com a sua satisfação em nossos serviços. Estaremos sempre à disposição.... More

Miami
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 8, 2014

We where there for the World cup and our expectations of the hotel where not too high. The front desk are was nice and the people very attentive. we had 2 adjacent rooms that where newly renovated ( you can smell it) they where very nice and well decorated. We had a bit of a problem with the water draining... More

Was this review helpful? Yes 1
Gerente G, Gerente de relações com clientes at Hotel Gran Marquise, responded to this review
Google Translation

Sra. Pilar, Obrigada por trazer seus comentários aos nossos conhecimentos. Ficamos felizes que nossa localização e serviços como o atendimento... More

Top Contributor
52 reviews 52 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 4, 2014 via mobile

We visited Fortaleza for the World Cup game between Ghana and Germany in June. We'd had to stay a minimum of 5 nights and also had to pay a hefty premium for the duration. The hotel itself is situated opposite the beach, and is located about 15km from the airport. We arrived late so no traffic trouble. My overall impression... More

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Toronto
Top Contributor
70 reviews 70 reviews
60 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed July 2, 2014 via mobile

Very nice hotel. Good wifi, not great, but very good for Brazil. Great beds and linens and very clean. Large lovely rooms, lots of Tv channels including in English, Italian and Spanish. Great breakfast. Nice lobby. Nice, though small, pool area. Generally very good front desk service who actually mostly speak English. Likely the best place to stay in Fortaleza.... More

Was this review helpful? Yes 1
Gerente G, Gerente de relações com clientes at Hotel Gran Marquise, responded to this review
Google Translation

Sr. Francesco, Agradecemos imensamente o tempo dispensado em postar suas impressões sobre o Hotel Gran Marquise. Esperamos poder atendê-lo em... More

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Additional Information about Hotel Gran Marquise

Address: Av. Beira Mar, 3980, Fortaleza, State of Ceara 60165121, Brazil
Location: Brazil > State of Ceara > Fortaleza
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Gran Marquise 4*
Number of rooms: 230
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Also Known As:
Sol Melia Fortaleza
Sol Melia Hotel Fortaleza
Fortaleza Sol Melia
Hotel Gran Marquise Fortaleza, Ceara, Brazil

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