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All 104 Salvador hotels

Pestana Convento do Carmo

4.5 of 5 Hotel   |   Rua do Carmo, 1 | Pelourinho, Salvador, State of Bahia 40301-330, Brazil
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82%
Ranked #8 of 104 hotels in Salvador
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
SteeleB09 Salt Lake City, Utah
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297 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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English first
Salt Lake City, Utah
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3-nights in mid-March of 2014. First, great location in the heart of Pelourinho. Walking distance to all of the highlights, restaurants, exchange houses, markets, etc. Staff was wonderful and their English was very good. Breakfast Buffet was very good and the food off the menu during the day at pool was fine. Not amazing, but not bad.... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing our hotel as your destination, and for taking the time to share your comments with us. We are glad to know that you enjoyed your stay with us. Regarding the exchange money, we are contacting the responsible company to make the exchange money at the hotel to offer our... More

Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2014

pestena convento do carmo is a wonderful, very good located former coventry. from some of the rooms you have a beautiful view. unfortunately we had the roof room on the first day (2/13), which only had one window. on the next day we got a beautiful room with view on the courtyard. the yard was very wonderful, an oasis and... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Mrs Maria, We thank you for choosing the Pestana Convento do Carmo Hotel and for the feedback regarding your last stay with us. We were very sorry to learn that you experienced some inconveniences. Your comments are being analyzed, and the necessary improvement measures will be taken regarding the staff performance. We look forward to welcoming you and to... More

Beijing, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014

This is the oldest hotel I have ever stayed and I really enjoyed the experience. Although there is no hot water in the room, the staff members are always very helpful. The building and the atmosphere is just amazing.

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Mr Hao, Thank you very much for choosing the Pestana Convento do Carmo Hotel, and for sharing your feedback with us. We are sorry to learn that you experienced certain inconvenience during your stay. Your comment is being analyzed, and the necessary improvement measures will be taken regarding the hot water in your room. Looking forward to welcoming you... More

Geneva
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2014

Sloppy service. Great place but with no atmosphere. For the restaurant: the food is mediocre and the prices are excessive. Nothing comparable to the villa Bahia hotel or equivalent place in Salvador. On one word: do not go there!

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you for choosing the Pestana Convento do Carmo Hotel, and for your feedback regarding your stay. We are sorry to learn that your experience at our hotel did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken regarding the service and the restaurant’s quality. We remain grateful for your... More

Sao Paulo, SP
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 29, 2013

The building is really impressive and the hotel has a good location next to Pelourinho. It is an excellent historic hotel, great for relaxing, rooms and service are great and the restaurant is awesome.

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you very much for choosing the Pestana Convento do Carmo Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay, and we hope that you will return and become a regular guest of ours. We look forward to welcoming you back in the future. Yours Sincerely, Sidonio de Freitas Pereira General... More

Bristol, United Kingdom
Top Contributor
103 reviews 103 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 30, 2013

The Pestana group has done a very good job of converting what was a very large and imposing convent into a hotel full of character. Our one reservation is that experienced by a number of other contributors, the fact that the water in our room was never more than warm. In Brazil one must accept the Brazilian concept of time,... More

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PestanaBahia, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property. Your comments are being analyzed, and the necessary improvement measures will be taken regarding the water temperature. Thank you again for your preference, and we look forward to welcoming... More

sp
Top Contributor
126 reviews 126 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 22, 2013

this is a very sofisticated hotel resembling the monasteries of iberic peninsula or the riads of morroco. It is ia real historical building (former claustrum) and offers a break from the busy and noisy outside pelourinho. Rooms and service are excellent according to the 5 stars level and culinary has a portughese accent and some modern inventiveness that makes food... More

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PestanaBahia, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Mrs Angela, We would like to thank you for staying with us at the Pestana Convento do Carmo Hotel, and for taking the time to send us your valuable comments. It´s always gratifying to receive positive feedback. We do hope to have the opportunity in the near future to welcome you, your friends and family back at our hotel,... More

Suisse
Top Contributor
63 reviews 63 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 19, 2013

The convent has been sympathetically converted into an excellent hotel and it retains the calm atmosphere that one might imagine of it in former years. The room I had overnight was very comfortable (but would have been a little small for a longer stay, in particular because of the small wardrobe) and the bathroom was well-appointed and well-stocked with the... More

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PestanaBahia, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Convento do Carmo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain... More

Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 2, 2013

We stayed here for 4 delightful nights. The room we had was not huge but an adequate size. It appears the room sizes varies connsiderably, the 1st room we saw was not big enough to accommodate 2 suitcases and had no easy chairs, so we asked for a bigger room. We have found the reception / bar / restaurant staff... More

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PestanaBahia, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Mrs Janelle and Mr Graham, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Convento do Carmo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed, and the necessary improvement measures will... More

Paris, France
Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 25, 2013

Great location in the old town. The renovation of the hotel in the ancient covent is a piece of art. The hotel is very nice, and the rooms are huge. a standard room is enough for a family. the round swimming pool is extremely nice. good breakfast, service is average. we had a nice stay in Salvador

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Additional Information about Pestana Convento do Carmo

Also Known As:
Pestana Convento Do Carmo Hotel Salvador
Pestana Convento Do Carmo Salvador
Pestana Convento Do Carmo Salvador, Bahia, Brazil
Address: Rua do Carmo, 1 | Pelourinho, Salvador, State of Bahia 40301-330, Brazil
Location: Brazil > State of Bahia > Salvador
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Salvador
#2 Romantic Hotel in Salvador
#4 Family Hotel in Salvador
#6 Luxury Hotel in Salvador
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pestana Convento do Carmo 4.5*
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