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All 107 Salvador hotels

Pestana Convento do Carmo

5.0 of 5 Hotel   |   Rua do Carmo, 1 | Pelourinho, Salvador, State of Bahia 40301-330, Brazil
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Pestana Convento do Carmo
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Ranked #6 of 107 Hotels in Salvador
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
OlivierTrelex
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338 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Pleasant hotel located in an old monastery. You feel like you were 200 years ago. Reminds me of the Spanish Paradores, this allows for a good rest. The round shaped swimming pool in one of the yard is an oasis to relax in with double beds with curtains... Rooms are small and tend to be dark like the monk cells... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Olivier, Thank you very much for your review following your recent stay at the Pestana Convento do Carmo Hotel. Your comments are appreciated, and they are being analyzed, and the necessary improvement measures will be taken regarding the fresh fruit juices at breakfast. We will share your kind comments with our receptionists. We look forward to welcoming you back... More

Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

After having read the very positive feedback on this hotel and having had positive experiences in the past with other hotels from the Pestana's group, i have booked confidently. My first impression has been very positive- had arrived by night and the lights plus the old convent infrastracture were very charming. I pointed upon my arrival that I was allergic... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Cristina, Thank you for choosing the Pestana Convento do Carmo Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

Was at the Convento do carmo during the second week of June for the World Cup with my son. The hotel is beautiful and a calm oasis from outside. Great location. Walking distance to the old town and plenty of restaurants and sites. The staff were fantastic with both of us. I am embarrassed to say my Portuguese is non... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Daniel, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property and service. Your comments will be shared with all the staff members. Thank you again for your preference, and we look forward to welcoming you back to the Pestana... More

Calgary
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2014

We enjoyed our stay in a loft suite at this converted monastery at the end of our World Cup trip. The location was right in the historical centre of Salvador. The room was spacious and comfortable and all the public spaces in the hotel, including the 2 courtyards, were lovely. The included breakfast was good, but we had been spoiled... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Convento do Carmo Hotel, and for taking the time to send us your valuable comments. It´s always gratifying to receive positive feedback. We also would like to inform you that we have taken note of your comments about the breakfast. Certainty, your comments are very... More

Potomac, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

We chose this property precisely because it was a unique restoration and conversion. Having stayed at the Copacabana in Rio, we had already experienced a high end Brazilian hotel, but this was one of the highest rated hotels in Salvador, and the only one located in the charming historic district of Pelhourino. First, the front desk staff had to do... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Convento do Carmo Hotel, and for taking the time to send us your valuable comments. We are delighted that you enjoyed your stay. Your kind comments will be shared with all the staff members, including the front desk staff, whom I am certain will be... More

MILANO
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

Conveniently located in the middle of Salvador historical city centre (the Pelourinho) this hotel ensures privacy and peacefulness among the quite cahotic and vibrant centre of Salvador de Bahia. Rooms are quite small, though, even if the sight over the historical patio is absolutely remarkable.

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Mrs Serenella, Thank you very much for choosing the Pestana Convento do Carmo Hotel, and for sharing your feedback with us. We are glad to know that you enjoyed your stay with us, and we hope that you will return and become a regular guest of ours. We look forward to welcoming you back in the future. Yours sincerely,... More

Balzan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2014

We were in for a big surprise on reaching the hotel, since the façade is still the original together with the beautiful church attached to it. This old monastery is, most probably, the first building in the area. It has been tastefully converted to a 5* historic boutique hotel. The ante-room has a large statue of Our Lady of Carmel.... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you for choosing the Pestana Convento do Carmo Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding the breakfast service was worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening... More

New York City, New York
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 21, 2014

The hotel used to be a convent; so the building has been beautifully renovated, it's very spacious, had amazing views and is very well situated within the historical city center. The staff was always very helpful and gave us great suggestions for our daily activities. The breakfast buffet was nice. There's a cute little pool within one of the central... More

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property. We appreciate the recommendation! Thank you again for your preference, and we look forward to welcoming you back to the Pestana Convento do Carmo Hotel in the near future.... More

London
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 7, 2014

This is a really wonderful hotel. Set in an old convent building with thick stone walls it is a cool and quiet retreat from the Pelourinho outside. It was fantastic to be able to return here for a swim or to bed after a fun day or night out exploring, eating and drinking in the nearby streets. Our room was... More

Was this review helpful? Yes
pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you very much for your detailed review following your recent stay at the Pestana Convento do Carmo Hotel. Your comments are most appreciated. We always strive to provide a warm and welcoming experience to our guests, and we are happy that you enjoyed the hotels services and facilities. We would like to inform you that we have... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2014

We are stating at Convento do Carmo in June. Did anyone use the hotel to arrange a car to pick you up at the airport ? I cannot find an email address for the concierge to arrange this so if anyone can help that would be great

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pestana, General Manager at Pestana Convento do Carmo, responded to this review

Dear Daniel, We would like to thank you for choosing the Pestana Convento do Carmo Hotel as your destination. We appreciate if you could contact our concierge department on the following e-mail address: fo.ccarmo@pestana.com, and inform about your flight. We look forward to welcoming you in June. Yours Sincerely, Vasco Pinheiro General Manager Pestana Convento do Carmo Hotel More

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Additional Information about Pestana Convento do Carmo

Address: Rua do Carmo, 1 | Pelourinho, Salvador, State of Bahia 40301-330, Brazil
Location: Brazil > State of Bahia > Salvador
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pestana Convento do Carmo 5*
Number of rooms: 79
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Also Known As:
Pestana Convento Do Carmo Hotel Salvador
Pestana Convento Do Carmo Salvador, Bahia, Brazil

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