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Pestana Bahia Hotel


Pestana Bahia Hotel
Hotel class 4 of 5
Rua Fonte do Boi 216 | Rio Vermelho, Salvador, Brazil
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Traveler Reviews

68% Recommend
3.5 of 5 stars 42 reviews
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By trip type
All (42)
[ Date ] [ Rating ]
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4 of 5 stars
ny-traveler81 6 contributions
ny, ny
Jun 1, 2009 | Trip type: Friends getaway

great hotel. the hotel has beautiful rooms, and a humongous pool. the breakfast (included in the hotel rate) was delicious! the only negative, is that it is a rather large hotel and the service is not as personal as some people would like. it is a beautiful hotel nevertheless. there is public transportation within walking distance. more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Bahia Hotel during your short stay in Bahia. We certainly enjoyed reading your review and would like to thank you for your kind words. We regret, however, that we could not provide a special personal service, as you may have expected. Please do not hesitate to contact if we can be of...

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4 of 5 stars
LOVEPRINCEANDTRAVEL 8 contributions
PORTSMOUTH
May 10, 2009 | Trip type: Couples

My husband and I, stayed here as part of a three centre holiday. The hotel was very nice, with a contemporary decor. It has a cosy pool area, with a bar, overlooking the sea. Our room was spacious, clean and comfortable. We had a brilliant view of the sea and coastline, which stretched out on both sides of the hotel.... more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Bahia Hotel, during your visit to Bahia. We certainly enjoyed reading your comments. As you may know, so few people take the time to share their views when they are satisfied with a product. Your comments about the slow service during breakfast has been registered, and are being forwarded to the A&B...

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3 of 5 stars
GGSD 6 contributions
Santiago, Chile
Apr 4, 2009

I went with my Mom for a week, so we could get to know Salavador before I started studying, at first we were in a Standard room and I agree that the floor was ugly, there were stains in the hall and it seemed old. The AC went from 1-3, and even with 1 it was freezing at night, but... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Bahia Hotel and for sharing your views with other travelers. Certainly your comments are very important, and those regarding any kind of investment are being forwarded to our main direction for evaluation. Please do not hesitate to contact if we can be of further assistance. Very Truly Yours, The Management

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4 of 5 stars
AmazingFour 1 contribution
Toronto Canada
Mar 26, 2009 | Trip type: Family

My family recently spent six days at this hotel. We had 2 young children and found the pool and the nearby natural pool entertaining features for the children. The room rate included breakfast. To our surprise it was a great buffet style breakfast on the 23rd floor with a breathtaking view of the bay!. The egg station with Joselito preparing... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, We certainly enjoyed reading your review about the Pestana Bahia Hotel and would like to thank you for your kind words. As you may know, so few people take the time to share their views when they are satisfied with a product. We hope to welcome you again if you happen to visit Brazil again. Very truly yours....

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4 of 5 stars
brazilian2005 61 contributions
Sao Paulo, Brazil
Mar 17, 2009 | Trip type: Couples

As part of my Salvador Carnival package, we spent 5 days in the Pestana Bahia. The check in staff tryed hard to work in the busiest week of the year in Salvador. As soon as we arrive we got a nice, remodeled room. Fantastic view, good decoration, the bathroom is a little dark and the towels are old, but we... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Bahia Hotel during your short stay in Bahia. We certainly enjoyed reading your review and would like to thank you for your kind words. Please do not hesitate to contact if we can be of further assistance. Best wishes. The Management

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2 of 5 stars
LisboaVnp 1 contribution
Lisboa
Feb 2, 2009 | Trip type: Couples
0/1 found this review helpful

-Knowing the Pestana group,mainly for the few times i stayed in its Pousadas in Portugal,or even the excelent Pestana hotel in Natal,i was compeletly disappointed with this one. -When we entered the room the temperature inside should be 50ºC or more,the air conditioned was switched off.During the next three days we never had an acceptable temperature inside. The flow of... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer Thank you for choosing the Pestana Bahia Hotel during your visit to Salvador. We regret, however, that some of our products and services did not reach your expectations, especially the malfunction of the airconditioner. Certainly your comments are very important, and those regarding any kind of investment are being forwarded to our main office for evaluation. Please do...

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3 of 5 stars
Bruno_TL 1 contribution
Rio de Janeiro, Brazil
Dec 12, 2008 | Trip type: Family
1/1 found this review helpful

I stayed at the Pestana for a couple of days. However, I could notice that, despite offering a great range of services, it really does need some attention on their quality. The whole hotel has a dark, old mood... looks stuck in the 80s. There was already something going on regarding an expansion of the pool deck - pretty noisy,... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer Thank you for choosing the Pestana Bahia Hotel and for sharing with other travelers your opinion about our facilities and services. We regret, however, that some of our products and services did not reach your expectations. Certainly your comments are very important, and those regarding any kind of investment are being forwarded to our main office for evaluation....

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4 of 5 stars
SoItinerant 14 contributions
Las Vegas, NV
Sep 18, 2008 | Trip type: Business

Aging "luxury" hotel, about 3-star standard in the US. Nice and spacious lobby where they make a pretty good caipirinha. Great panoramic ocean views. The neighboring area is fairly safe, but some members of a conference I was attending were robbed in the neighborhood. One distinct shortcoming is that the hotel's water is NOT safe to drink and the hotel... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer Thank you for choosing the Pestana Bahia Hotel and for sharing with other travelers your views. Certainly your comments are very important, and are being forwarded to the main direction. As regards the water, we wish to clarify that, although the dosage of fluorine and chlorine found in the water in the Salvador County is different from the...

Nice but old
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3 of 5 stars
JJuca 13 contributions
Sao Paulo, Brazil
Aug 25, 2008 | Trip type: Family

Stayed for three nights with my wife and son. It's a big hotel with intense moviment at the the lobby, because is very demanded by tourists groups. Great location, in the Rio Vermelho neighbourhood, close to main city's attractions. Large and spacious rooms , but the hotel, in a generalized manner, seems a little aged, mainly in the common areas,... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer Thank you for choosing the Pestana Bahia Hotel and for sharing with other travelers your opinion about our facilities and services. We regret, however, that some of our products and services did not reach your expectations. Certainly your comments are very important, and those regarding any kind of investment are being forwarded to our main office for evaluation....

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4 of 5 stars
odri57 22 contributions
Portugal
Aug 22, 2008 | Trip type: Business, Couples

It's a a Business Hotel.It's near from the center,Have a nice view more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer Thank you for choosing the Pestana Bahia Hotel and for sharing with other travelers your opinion. Certainly your comments are very important, and will help other people to plan and choose their accommodation in Salvador. We hope to welcome you again not in the distant future. Sincerely Yours, The Management

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Pestana Bahia Hotel Address

Rua Fonte do Boi 216 | Rio Vermelho, Salvador, Brazil