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Pestana Bahia Hotel

4.0 of 5 Rua Fonte Do Boi, 216 | Rio Vermelho, Salvador, State of Bahia 41940360, Brazil
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Pestana Bahia Hotel
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356 reviews from our community

Traveler rating
    85
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    95
    31
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 of 5 stars NEW

local telephone calls and the phone in your room really expensive, if you pick up the phone and dial the number and no one answer you still have to pay a dollar and ninety three cents. location was great For me always like to stay close to the water.what I like was free wifi and the breakfast was good.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I visited the Pestana Bahia Hotel with two Brazilian friends, one of whom had stayed there several years ago when it was still a Méridien and recommended it on that basis. If only we had checked out the reviews on TripAdvisor, especially as this wasn't a bargain price: we were paying nearly £250 a night for a three-person room during... More 

Was this review helpful? Yes 2
Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel is embarrassing for its price level. Facilities were extremely dated - mouldy air conditioning, dirty windows and paint from balcony came off on your hands. The service was also terrible, having twice forgotten to leave us fresh towels after cleaning the room and taking almost an hour to bing them up when I requested. The room keys would... More 

Was this review helpful? Yes 1
RFajardo_GG, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, Thank you for choosing the Pestana Bahia Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

Gave this place 1 star because I think the location would be a good place to build a nice hotel. Hotel is pretty tragic as is deteriorating quicker than it can be fixed. Room was clean so compliments to the cleaning staff, but the air conditioning smelt like mould and shower leaked constantly. Don't worry bout getting a room with... More 

Was this review helpful? Yes
RFajardo_GG, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, Thank you for choosing the Pestana Bahia Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More 

Belo Horizonte, MG
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been staying at Pestana Bahia for many years. The view is fabulous!! However, this time, I was surprised with how unkept the hotel is: room floor was oily, greasy (even slipery), the shower drain was clogging, the towels are old rough and smelly, no tablecloth or placemats at breakfast, pool area had many empty tables still with stuff... More 

Was this review helpful? Yes
RFajardo_GG, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, Thank you for choosing the Pestana Bahia Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More 

Salvador, BA
1 review
2 of 5 stars Reviewed January 19, 2015

The rooms are old and not well kept. Our room smells mouldy. We have no hot water, even though I asked for it be fixed today. We have been here 3 of 5 night stay. We have now had no hot water for 3 days. There is not too much in the area I would recommend staying closer to old... More 

Was this review helpful? Yes
RFajardo_GG, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, Thank you for choosing the Pestana Bahia Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More 

Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 11, 2015 via mobile

Service - Slow. Expect big lines at reception and breakfast etc. Pool attendant, "Chocolate", was excellent and couldn't do enough to help. Rooms - clean and modern although bathrooms have mildew issues and are showing premature wear and tear. Truly outstanding views and can wake up to the sound of waves outside. Location - Nice generally safe to walk around... More 

Was this review helpful? Yes
RFajardo_GG, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, Thank you for choosing the Pestana Bahia Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More 

Croydon, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 31, 2014

The staff were friendly and helpful though slow at times- I had a situation with a broken safe in my room- which took 4 hours to change my room- only to put me in another with a broken safe. Breakfast was good and the hotel had clear been recently renovated. Overall I liked the hotel and would stay again.

Was this review helpful? Yes
RFajardo_GG, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, First of all we would like to thank you for choosing the Pestana Bahia Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to... More 

1 review
2 of 5 stars Reviewed November 22, 2014

The hotel is hosting some kind of private party outside the entrance. The music is so loud that even on the 15th floor and with earplugs in, I can hear it and I can't sleep. A relative of mine is getting married tomorrow and is trying to sleep upstairs. Absurd. For such a high price tag, you'd think they'd have... More 

Was this review helpful? Yes
RFajardo_GG, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, Thank you for choosing the Pestana Bahia Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More 

London
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 17, 2014

The hotel offers the best value for money I have ever found. The location of the hotel, right on the Salvador bay, must be one of the best anywhere. The hotel is very spacious, well-planned and decorated. It is 23 stories high (great for the view from rooms, and there are several very fast, efficient elevators) and the building is... More 

Was this review helpful? Yes 1
VPinheiro, Gerente geral at Pestana Bahia Hotel, responded to this review

Dear Guest, First of all we would like to thank you for choosing the Pestana Bahia Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to... More 

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Additional Information about Pestana Bahia Hotel

Address: Rua Fonte Do Boi, 216 | Rio Vermelho, Salvador, State of Bahia 41940360, Brazil
Location: Brazil > State of Bahia > Salvador
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Bahia Hotel 4*
Number of rooms: 430
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Also Known As:
Pestana Bahia Salvador
Hotel Pestana Bahia
Pestana Bahia Hotel Salvador, Brazil
Hotel Style:
#4 Spa Hotel in Salvador
#13 Luxury Hotel in Salvador
#20 Business Hotel in Salvador

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