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Hotel Deville Prime Salvador

#10 of 108 Hotels in Salvador
Certificate of Excellence
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Rua Passargada, No Number | Itapuã, Salvador, State of Bahia 41620430, Brazil
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Hotel Deville Prime Salvador
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Hotel Deville Prime Salvador
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422 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mount Vernon, Illinois
Top Contributor
100 reviews 100 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel with the beach within walking distance. The workout gym is fantastic although it only opens at 6am. There is a great pool to swim lengths and a running track in the grounds. Good breakfast. Free wifi and friendly staff.

Was this review helpful? Yes 3
Hoteis_Deville, General Manager at Hotel Deville Prime Salvador, responded to this review

Dear Benny, We would like to thank you for your time evaluating us. Thank you for your comments about the gym, pool and the breakfast as we are always willing to offer the highest level of service and quality to our guests. Would be a pleasure to receive your visit again! Best Regards, Sandra Haas Guimarães General Manager Deville Prime... More 

Naperville, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2015

I always stay at the Deville when in Salvador on business, and it is a great hotel for that purpose. In addition to the comfortable, spacious rooms, it is nice to have the resort amenities available. You can walk a few blocks to the beach, or just use the jogging track on the premises. The hotel staff, especially the front... More 

Was this review helpful? Yes 3
Hoteis_Deville, General Manager at Hotel Deville Prime Salvador, responded to this review

Dear James, Thank you for your compliments. As we've known you for a certain time now, it's an honor having you here, sharing your experience with our potential clients. Our goal, is to make our guests feel like home whenever they're with us. We hope you've always felt this way. Thanks for the compliments on our staff. We're looking forward... More 

Sao Paulo, Brazil
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 24, 2015

Hote, and beach around is very nice places to go like Praia do Fort to see the Sea Turtle that Tamar Project has a base , Praia do Imbassay, this is amzaing beach that has a sweet water lake and warm.

Was this review helpful? Yes 2
Hoteis_Deville, General Manager at Hotel Deville Prime Salvador, responded to this review

Dear Mario, Thank you for choosing Deville Prime Hotel for your recent stay in Salvador. Thanks for your attention and for taking the time to evaluate and share your experience, helping future guests to decide on having a stay with us. We would be delighted to welcome you back in one of our hotels. Warmest greetings from Salvador, Sandra Haas... More 

Italy
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2014

Environment still nice but getting old and not accurate. Hotel was more elegant and better attended when owned by Sofitel. Now Deville is getting more up to Brazilian standard in term of service, comfort, level of guests. Not a 4 star Hotel for European standard, nor for Asia standard. But still medium-high level for what Brazil/Salvador offers.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hoteis_Deville, Guest Relations Manager at Hotel Deville Prime Salvador, responded to this review

Dear traveler, We would like to thank you for the opportunity you gave us to know how was your stay in our hotel. We apologize for any inconvenience caused. Also we want to thank you for the opportunity to review and improve our products and services. Our team is already committed to the implementation of corrective actions relevant to failures... More 

Sao Paulo, SP
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 21, 2014

All Deville hotels that I've been too follow the same excellence in service and customer relation. Always clean, great linen, good bathrooms, amenities, pool area is amazing and breakfast soooo good. The only bad thing about it is to see people going to the beach and pool and you are going to work!!! Totally worth it!

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Hoteis_Deville, Guest Relations Manager at Hotel Deville Prime Salvador, responded to this review

Dear Janaína, Thank you for taking the time to evaluate our services in this website, regarding your stay at the Deville Prime Salvador Hotel. Your opinion is very important to us since it allows us to continuously appraise and improve our services, providing our guests with ever-increasing quality. It is great to know that our services as clean, bathrooms, amenities,... More 

Goiania, Brazil
Top Contributor
68 reviews 68 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 11, 2014

Former "hotel 4 rodas" at charmer itapoã beach, north end of Salvador. Kind of distant from the old city but close to the nicest beaches (Stela Maris, Flamengo and other ones forward north, where the big resorts are). The old building contrasts with the comfortable rooms. The swimming pool is lovely but maybe it's floor revestments should be changed...the breakfast... More 

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Hoteis_Deville, Guest Relations Manager at Hotel Deville Prime Salvador, responded to this review

Dear traveler, we would like to thank you for the opportunity you gave us to know how was your stay in our hotel. Also we want to thank you for the opportunity to review and improve our products and services. Our team is already committed to the implementation of corrective actions relevant to failures about our swimming pool and breakfast.... More 

Katy, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed July 26, 2014

I stayed in this hotel multiple time every year because of service and attention to details is great. Friendly staff that main goal is customer satisfaction!. They have a great breakfast and good wi-fi!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Hoteis_Deville, Guest Relations Manager at Hotel Deville Prime Salvador, responded to this review

Dear Ernesto, thank you for spending time to evaluate our hotel. Your feedback is very important because it is through them that we can improve our services, offering an even better hotel for our guests. We are honoured to know that you had a pleasant stay with us and also that our staff was very courteous. We hope to see... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 20, 2014

Admittedly, I chose this hotel because there were very few available during the world cup. Was very pleasantly surprised. The lobby, gym, dining area are very resort-esque. With the world cup going on we decided to spend alot of our time by the pool which worked out very well (the not so central location also had the perks of a... More 

Was this review helpful? Yes
Hoteis_Deville, Guest Relations Manager at Hotel Deville Prime Salvador, responded to this review

Dear traveler, thank you for evaluating our hotel on TripAdvisor. It is great to know that you had a nice stay with us, and our services like bar area with lobby, gym, dining area, breakfast and staff has achieved your expectations. Thank you very much for the compliments and for choosing our hotel to stay at World Cup. We will... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 8, 2014

Lovely setting , big open spaces, free wifi, wonderful breakfast which was included In the room rate. We had dinner but the salmon we ordered a bit overcooked. The chicken soup was horrible and had more rice than anything else. The drinking glass in our room was not cleaned properly and the shower had black mold. We stayed in room... More 

Was this review helpful? Yes
Hoteis_Deville, Guest Relations Manager at Hotel Deville Prime Salvador, responded to this review

Dear Leonie, thank you for spend some time and care writing this review. About your comments we note that both restaurant and cleaning the glass and bathroom facilities did not exceed your expectations and we would like to inform you we’ll review and improve these products and services, this is our goal. We're glad to know that our lovely setting... More 

Golden Beach, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2014

We decided to stay at Deville Salvador Hotel for our last night in Brazil as it was close to the airport and had a pool and we wanted to chill after weeks of being on the road. Unfortunately the pool was very dirty especially around the bar area due to the prevailing breezes blowing the surface debris in that general... More 

Was this review helpful? Yes
Hoteis_Deville, Guest Relations Manager at Hotel Deville Prime Salvador, responded to this review

Dear Angela, Deville Network's commitment is to provide the highest service excellence. So, your opinion is very valuable because it enables us to continually improve the quality of our facilities, products and services, offering an even better hotel for our guests. It was with great satisfaction that we note that our breakfast met your expectations. Regarding the comment about the... More 

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