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Mercure Salvador Pituba

#23 of 109 Hotels in Salvador
Certificate of Excellence
Av Professor Magalhaes Neto s/n | Pituba, Salvador, State of Bahia 41819011, Brazil (Formerly Caesar Business Salvador Bahia)
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1 room 1 guest
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Mercure Salvador Pituba
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302 Reviews from our TripAdvisor Community

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Traveler rating
    102
    156
    31
    12
    1
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34
42
16
167
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (79)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (70)
All months
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good value for money. Rooms are clean, people friendly, lacking a bit of English though, food is good and beers a nice.... What do you expect more from a hotel? And all this for a reasonable price Pool area seems a bit deserted and the fitness centre is a bit remote... Need to find it first

Rio de Janeiro, RJ
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 1, 2015

I stayed there just one night. But, from what I saw, it is a great hotel. Very comfortable and modern. The room was really nice. Just one thing can be improved. Vegetarians don't have much options in the restaurant menu. All typical&local dishes are served, but just a few without any kind of meat.

Inglewood, California
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 11, 2015

Very nice hotel in a nice area. There is a shopping center and some restaurants. But it is kind of far from the main attractions it could be costly the cab ride to get there. Pool and gym area are nice. Reception is fast to check you in. wifi is included in price and rooms are well sized and comfy.... More 

Naarden, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 15, 2015

No thrills basic business hotel Wifi didn't work on 5-th floor. Only after reporting second time it was admitted that this was a "floor issue" and allocation to new room took place. Laundry was not picked up. One of the card machines didn't function properly for me (and my colleges) during check-out and they kept on insisting that my card... More 

Cícera S, Gerente de recepção at Mercure Salvador Pituba, responded to this review

Dear Mr Duchitalo, Thank you for your dedicated time to write us about your stay at Mercure Salvador Pituba. We regret that the provision of service has not been up to your expectations, please accept our sincere apologies. Mercure hotels always want to provide the best quality of service, so your feedback is important to us. We assure you that... More 

Salvador, Brazil
1 review
4 of 5 stars Reviewed May 11, 2015

All hotel is good. The people are very polite. the cleanlinnes are very good. the dood is good also. The location is very good. the bed is good. But I'd like to have more televison channels: for sport and movies (Telecine). Mauro

Review collected in partnership with Accorhotels.com

Cícera S, Gerente de recepção at Mercure Salvador Pituba, responded to this review

Dear Mr Mauroa40, We appreciate your feedback, it is a pleasure to receive your congratulations. We will certainly share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. Hope to see you soon! Best regards! Tatiane Ornelas Guest Services Supervisor More 

Montreux, Switzerland
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 29, 2015

You might be surprised about the head title of the review. Do not take it for granted that all the installations are working properly in the hotels in Brazil and particularly in Bahia. But in this Mercure hotel they do. Even the WiFi (free!!) is blasting fast and has strong signal everywhere within the hotel. In the room, you have... More 

Cícera S, Gerente de recepção at Mercure Salvador Pituba, responded to this review

Dear Mr Flacuchentos, We appreciate your feedback, it is a pleasure to receive your congratulations. We will certainly share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. Best regards! Tatiane Ornelas Guest Services Supervisor More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 13, 2015

The room could have been much cleaner On the first night we had to ask to move room due up a baby next door who could not stop crying One the stuff was very attentive he gave us loads of advice on where to go and what to rafael was his name surname starts with z hard to say :)

Review collected in partnership with Accorhotels.com

Cícera S, Gerente geral at Mercure Salvador Pituba, responded to this review

Dear Mr Alessandro S, Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to... More 

Frankfurt, Germany
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 10, 2015

Stayed here for a couple of days during my vacation. Overall, the hotel looks very nice it manages (barely) to keep the standard of an international hotel. There were, however, many technical problems with the rooms that suggest they have been lax with their maintenance. I had to exchange rooms because in my first one the hot water was not... More 

Cícera S, Gerente geral at Mercure Salvador Pituba, responded to this review

Dear Mr KaueMC, Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba. I'am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please... More 

Cuernavaca, Mexico
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed 4 nights at this hotel while on a business trip and found quality to be good - maybe not exceptionally good, but good nonetheless. Unfortunately, while securing payment (reserving an amount at check-in) the staff charged my card with the amount, something of a rookie mistake. Even though cancelling the charge immediately, over a week has gone and... More 

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