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Mercure Salvador Pituba

#23 of 108 Hotels in Salvador
Certificate of Excellence
3.5 of 5
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Av Professor Magalhaes Neto s/n | Pituba, Salvador, State of Bahia 41819011, Brazil (Formerly Caesar Business Salvador Bahia)
Mercure Salvador Pituba
Best prices for: 1 room 1 guest
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Ranked #23 of 108 Hotels in Salvador
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
mauroa40 Salvador, Brazil
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261 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naarden, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

No thrills basic business hotel Wifi didn't work on 5-th floor. Only after reporting second time it was admitted that this was a "floor issue" and allocation to new room took place. Laundry was not picked up. One of the card machines didn't function properly for me (and my colleges) during check-out and they kept on insisting that my card... More 

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Salvador, Brazil
1 review
4 of 5 stars Reviewed 1 week ago

All hotel is good. The people are very polite. the cleanlinnes are very good. the dood is good also. The location is very good. the bed is good. But I'd like to have more televison channels: for sport and movies (Telecine). Mauro

Review collected in partnership with Accorhotels.com

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Cícera S, Gerente de recepção at Mercure Salvador Pituba, responded to this review

Dear Mr Mauroa40, We appreciate your feedback, it is a pleasure to receive your congratulations. We will certainly share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. Hope to see you soon! Best regards! Tatiane Ornelas Guest Services Supervisor More 

Montreux, Switzerland
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You might be surprised about the head title of the review. Do not take it for granted that all the installations are working properly in the hotels in Brazil and particularly in Bahia. But in this Mercure hotel they do. Even the WiFi (free!!) is blasting fast and has strong signal everywhere within the hotel. In the room, you have... More 

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Cícera S, Gerente de recepção at Mercure Salvador Pituba, responded to this review

Dear Mr Flacuchentos, We appreciate your feedback, it is a pleasure to receive your congratulations. We will certainly share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. Best regards! Tatiane Ornelas Guest Services Supervisor More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 13, 2015

The room could have been much cleaner On the first night we had to ask to move room due up a baby next door who could not stop crying One the stuff was very attentive he gave us loads of advice on where to go and what to rafael was his name surname starts with z hard to say :)

Review collected in partnership with Accorhotels.com

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Cícera S, Gerente geral at Mercure Salvador Pituba, responded to this review

Dear Mr Alessandro S, Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to... More 

Frankfurt, Germany
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 10, 2015

Stayed here for a couple of days during my vacation. Overall, the hotel looks very nice it manages (barely) to keep the standard of an international hotel. There were, however, many technical problems with the rooms that suggest they have been lax with their maintenance. I had to exchange rooms because in my first one the hot water was not... More 

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Cícera S, Gerente geral at Mercure Salvador Pituba, responded to this review

Dear Mr KaueMC, Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba. I'am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please... More 

Cuernavaca, Mexico
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed 4 nights at this hotel while on a business trip and found quality to be good - maybe not exceptionally good, but good nonetheless. Unfortunately, while securing payment (reserving an amount at check-in) the staff charged my card with the amount, something of a rookie mistake. Even though cancelling the charge immediately, over a week has gone and... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 2, 2014 via mobile

We stayed for a couple nights after working in Rio during World Cup. Our taxi driver took us to the wrong Mercure first, then drove like a lunatic to take us to the right one. We arrived late, but were hungry. The late night bar menu was mediocre as was the wine. It's a nice looking hotel, but the food... More 

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Siliguri, India
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 24, 2014

Had stayed in this hotel during the WorldCup with my girl friend. The hotel is very clean and nice. Good thing is the receptionist and everyone there understands and speaks English. The difficulty we faced when evry time we return to the hotel in a taxi, the driver drove us to another hotel with the same name - Mercure which... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

stayed here during the wc in june 14. hotel is fairly new and the room was very comfortable with air con working nice and quietly. breakfast had an amazing spread of things which was quite impressive. all in all i found this to be a great hotel. staff were helpful and friendly

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Cícera S, Gerente geral at Mercure Salvador Pituba, responded to this review

Dear Mr Milison, We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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