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All 40 Manaus hotels

Park Suites Manaus

3.5 of 5 Hotel   |   Av. Coronel Teixeira 1320A | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
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Park Suites Manaus
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70%
Ranked #12 of 40 hotels in Manaus
A recent review
4 of 5 stars reviewed 1 week ago
TatianaRGijsen Belo Horizonte, MG
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406 people have reviewed this hotel

Traveler rating
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    73
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Belo Horizonte, MG
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Not luxurious, good value if you compare to other 4 stars Hotels in brazilian capitals. Great view to the river, breakfast was delicious, with fresh fruits, local dishes. The building demands some refurbishment. Nice swimming pool and breakfast area.

Was this review helpful? Yes
Hong Kong, China
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

we spent 4 nights in a so called 4 stars Hotel, Business Suite and payd over R 2'000 a night. god knows where they got the stars. the Quality of the Hotel is extremly low, it Looks like Hotels in the 70's in China. in the bathrom many places were mildewed. the plugs came out of the walls. we had... More

Was this review helpful? Yes 3
CarlsonRezidor, Online Customer Support at Park Suites Manaus, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Carlson standards. To discuss your stay further, please contact Corporate Customer Care. More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 24, 2014

Looking at it from the outside, it is a grand hotel - an illusion quickly shattered when you walk into it. The food in the restaurant is shocking and I had to change rooms because of a generator. The hotel opposite is much better.

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Park Suites Manaus, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More

Senior Contributor
26 reviews 26 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

The Park Suites in Manaus lived up to its billing as one of the top hotels in the Amazon. Having spent 5 nights here during the World Cup I would definitely go back. The staff were very helpful and friendly and couldn't have done more for me. Breakfast was superb - great selection and particular mention to the fresh pineapple... More

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Chicago, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 2, 2014

This was room 404. So we were on a delivery flight for Embraer and had a stopover in Manaus. This was the hotel the delivery airline booked, and really didn't think to look up much about it. Manaus was HOT, 90 degrees and humid when we landed. All I wanted was a shower and a cold room to lay down... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Park Suites Manaus, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Carlson standards. To discuss your stay further, please contact Corporate Customer Care. More

Top Contributor
88 reviews 88 reviews
38 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 7, 2014 via mobile

This is a good hotel, everything is good. The bed is big, only the tv old, not a flat screen. The pool is good, by the river, restaurant has a good choice on the buffet, there is a basketball and tennis courts. Fitness area is good too.

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GGeralPmao, Gerente de relações com clientes at Park Suites Manaus, responded to this review

Dear Guest and Traveler, First of all, thank you for choosing our Park Suites and also for sharing with us your opinion. This is the best way to improve the quality of our hotel . We hope that when you return to Manaus, you`ll give us the chance to show you our improvements. We`ll be available for anything you may... More

Inglewood, California
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 26, 2014

I stayed there 10 days. It is a big hotel but things could be better. I changed 4 rooms to finally be in a good one. Mine had a river beach view and partial pool view. The breakfast is very good and food is rich in its variety. The pool is a gorgeous, infinite edge and you can not miss... More

Was this review helpful? Yes 1
GGeralPmao, Gerente de relações com clientes at Park Suites Manaus, responded to this review

Dear Guest and Traveler, First of all, thank you for choosing our Park Suites and also for sharing with us your opinion. This is the best way to improve the quality of our hotel . We hope that when you return to Manaus, you`ll give us a second chance to show you our improvements. We`ll be available for anything you... More

Kingman, Arizona
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 24, 2014

We were booked into the Hotel through a Peacock Bass trip going up the Rio Negro. The three rooms our six men had were huge each with a couch and two tiny, uncomfortable single beds, over each was a reading lite that was perfectly positioned to hit your head when you raised up. Bathroom had one hand towel so I... More

Was this review helpful? Yes
GGeralPmao, Gerente de relações com clientes at Park Suites Manaus, responded to this review

Dear Guest and Traveler, First of all, thank you for choosing our Park Suites and also for sharing with us your opinion. This is the best way to improve the quality of our hotel. We apologize for all the discomfort you went through during your time here and, we`ll do our best to improve every day. We hope that when... More

UK
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 2, 2014

This is one of two hotels recommended by tour companies and I wonder how they are going to cope with World Cup visitors in June. Our room overlooked the beach and Rio Negro which is possibly the best part of it. Desperately in need of refurbishing as the room we stayed in was very tired with cheap worn furniture, bathroom... More

Was this review helpful? Yes
GGeralPmao, Gerente de relações com clientes at Park Suites Manaus, responded to this review

Dear Traveler Thank you for choosing our Park Suites as your hotel option during your stay in Manaus! It was a great pleasure welcoming you even for one evening. We also wanted to thank you for sharing your opinion with other world travelers that like yourself, would like to know Manaus. It is an honor to receive your comments. We`ll... More

Sao Paulo, SP
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 26, 2014

this Hotel has a great localization , but beside this is a bad place to stay Old fashioned rooms No towels No hot water Brooken window bad internet connection bad breakfast and the worst part is the staff, they have no knowledge about how to get you towels. Probaly they will charge a huge amount of money at World Cup... More

Was this review helpful? Yes 1
GGeralPmao, Gerente de relações com clientes at Park Suites Manaus, responded to this review

Dear Guest and Traveler, First of all, thank you for choosing our Park Suites and also for sharing with us your opinion. This is the best way to improve the quality of our hotel. We apologize for all the discomfort you went through during your time here and, we`ll do our best to improve every day. We hope that when... More

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Additional Information about Park Suites Manaus

Address: Av. Coronel Teixeira 1320A | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Suites Manaus 3.5*
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Also Known As:
Park Suites Manaus Hotel Manaus
Park Suites Manaus AM, Brazil

292 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Manaus #14 Business Hotel in Manaus
Hotel Class
Number of rooms
370

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