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Hotel Mercure Manaus

3.5 of 5 Av. Mario Ypiranga, 1000 (antiga Rua Recife) | Adrianopolis, Manaus, State of Amazonas 69057000, Brazil
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Hotel Mercure Manaus
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Hotel Mercure Manaus
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235 reviews from our community

Traveler rating
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    63
    11
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dresden, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Alltogether the stay at Mercure Manaus was good and without any complain. I was surprised about the room design. It was like a apartment with the desk at the top of the bed. The room was clean and in good condition. The air condition was a bit loud even in the lowest fan adjustment. The stuff was very friendly and... More

Was this review helpful? Yes 1
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear cliente, we are really happy with your comments, our staff works very hard for your comfort. We invite you to have another great experience on your next saty at Manaus. Best regards, Edmar Thomas General Manager mercure.com More

Recife, Brazil
1 review
4 of 5 stars Reviewed September 2, 2014

I like hotel Mercure is very good location and excelent service, no having problem. I am satisfied and would indicate without a doubt this hotel for qualqeur friend who will stay in Manaus. I loved my stay in Manaus Marcure, congratulations!!!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client, our staff is very happy you are satisfied with your stay here, this our most objective !! We wait for you in another oportunity here in Manaus, at Mercure Hotel. Come anytime! Best Regards Edmar Thomas Mercure Manaus mercure.com More

Warsaw, Poland
Top Contributor
76 reviews 76 reviews
47 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 31, 2014

Being an Accor Club member and fans of Accor hotels, we chose Mercure Manaus for one night before heading to the jungle. The lady at the reception was really nice and.. inexperienced. The beginning was good- even though she nicely disregarded our request for an upgrade based on our Gold status. Still, it is not guaranteed - so no complaints... More

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear cliente, thank you for your coments, it will help us to develop all the point you said, and when you come back, our hotel will be better and better. All our staff ar in continue training to don's repeat this kind of things. We invite to have another experience at Mercure Manaus anytime you come back to our city.... More

Hertfordshire
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stayed here during World Cup. Room was large and very clean and comfortable. Good selection at breakfast. Staff were friendly and spoke English on reception. Road outside was always busy but rooms were quiet. Seemed to be a safe area, and the shopping mall was a 5 minute walk away.

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear guest. We'd like to thank you for you feedback and we're are glad that you're satisfeid. We invite you to stay at Mercure again when you come back to Manaus, and have another good experience with our hotel. Best Regards Edmar Thomas General Manager mercure.com More

Porto Alegre, RS, Brazil
Top Contributor
71 reviews 71 reviews
50 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 1, 2013

This hotel also exceeded my expectations for a Mercure. Rooms are VERY spacious and with nice design, a wide working desk and excellent wi-fi. Silent windows so you don´t hear the horrendous traffic outside. Friendly, courteous staff and a very good breakfast. Very close to the main shopping mall in Manaus and a decently easy taxi ride to downtown. If... More

Was this review helpful? Yes 1
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado cliente, nossa equipe fica muito feliz com sua satisfação. Em sua próxima hospedagem encontrará um Mercure ainda melhor e... More

Sao Paulo, SP
Top Contributor
109 reviews 109 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 19, 2013

It's located close to Manauara shopping and in a good neighborhood, but it needs urgently an update at the apartments. It's everything old - furniture, etc and the hall's smell is terrible !!! The front desk employees are very helpful. They saw we were a family of three and as the hotel was empty they gave us an upgrade to... More

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; my sincerest apologies. Mercure Manaus is changing all apartments and corredors. 70% of the room are new ones and have just retrofited. In the end of this year all room will... More

South Shields
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 20, 2013

We booked 2 nights at this hotel; one night either side of a 3 night stay in the Anavilhanas Jungle Lodge, due to flight times.The first night, we checked in with no problem. Our room was one of the refurbished rooms and it was actually very good. The restaurant only serves breakfast, not evening meals, so we ordered room service.... More

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MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear guest, your feedback is really important for us. Thank you for it. Today all the rooms are new at Mercure Manaus, with kitchen, office area and all of them are really confortable, Our breakfast is under the pattern of Accor and now al the receptionists speak English. We'd like to invite you to a new experience at Mercure Manaus.... More

Andresy, France
1 review
4 of 5 stars Reviewed March 3, 2013

I was very satisfied about the quality of my stay. The receptionists were all very friendly and helpfull. Despite having a non-refurbished room, it has plenty of space and lots of comoditys (micro-wave, heaters and of course a fridge). The localisation is very good, in a safe quarter, near a commercial center which is near an hyper-market (Carrefour), so you... More

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear client thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Edmar Thomas General Manager mercure.com More

Sao Paulo, SP
Top Contributor
67 reviews 67 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 31, 2012

The staff is polite and I got a free upgrade to a superior room, what was a great surprise. The room was clean and new. A very good shower in the bathroom. The location is good for business, near the city center and 5 mins walking distance to a shopping mall. However, it is a bit far from the airport... More

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado Thiago, agradecemos seus comentários sobre sua hospedagem no Mercure Manaus, eles são nosso direcionamento para melhorar nosso produto e... More

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Additional Information about Hotel Mercure Manaus

Address: Av. Mario Ypiranga, 1000 (antiga Rua Recife) | Adrianopolis, Manaus, State of Amazonas 69057000, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mercure Manaus 3.5*
Number of rooms: 126
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Also Known As:
Hotel Mercure Manaus AM, Brazil

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