We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Mercure Manaus

#9 of 39 Hotels in Manaus
Certificate of Excellence
Hotel website
Hotel deals
Av. Mario Ypiranga, 1000 (antiga Rua Recife) | Adrianopolis, Manaus, State of Amazonas 69057000, Brazil
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Mercure Manaus
Professional photos View all
Browse nearby
Hotel Mercure Manaus
Add Photo Write a Review

326 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    77
    151
    74
    12
    12
See reviews for
46
44
41
164
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (326)
  • Mar-May only
    (73)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (92)
All months
Itajuba, MG
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 7, 2015

The hotel is not new but it is clean and personnel is very professional. Nice room with a lot of space. Perfect to have a rest when temperature climbs. Good breakfast. Only the fitness room which is a bit old fashion.

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for your feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 30, 2015

Lausy check-in and check-out. Unfortunately the mercure in Brazil does not have a central data-basis requiring us to repeat information in each Mercure unit. To worsen the situation, usually check-in and check-out attendants are slow and do not understand it is uncomforatble for business people to stay waiting for long time.

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Paulo, Thank you very much for your feedback, your satisfaction is really important for us. we appreciate your information, and inform you that the hotel has undergone a recent renovation. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Mill, The Netherlands
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 12, 2015

This is a typical Mercure/Novotel hotel as you are used to in Europe. The room was modern, large, clean, and perfectly layer out for also doing some business. Outstanding! The location of the hotel is central to the business part of the city. The check in was one of the worst I ever experienced in my life. The guy was... More 

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Mr.Helmut, Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2015

The hotel its pretty good, they have good stuff and everything its clear. The swimpool its good, the gym its a little bit small and always have some problems. The sauna its ok. Also they have a restaurant, but its a little bit expensive, because close to the hotel has a shopping mall, with good food and reasonable prices. Overall,... More 

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado Cliente, Agradecemos imensamente seus apontamentos, eles fazem com que nossa equipe esteja cada vez mais empenhada em oferecer um... More 

Exeter, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 29, 2015

This is a standard nice hotel with clean bedding, good ensuite bathroom and helpful staff on reception. I found the air conditioning difficult to work and almost the entirety of one wall was windows which made it feel a bit exposed. There was also a microwave in a sort of kitchenette area of my room which I didn't use but... More 

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado Cliente, Agradecemos imensamente seus apontamentos, eles fazem com que nossa equipe esteja cada vez mais empenhada em oferecer um... More 

London, United Kingdom
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 26, 2015

Mercure Manaus is modern, well maintained and clean. It is only 20 mins from the airport and was easy to find. We stayed here only for a night but the experience was most pleasant. The room design is very interesting with a small little lounge area. Every room has a well equipped kitchenette (surprisingly this was not clear while booking... More 

Was this review helpful? Yes 2
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for your feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 14, 2015

this is a nice hotel, full of renovated rooms. the rooms are good for a long stay, whit a little kitchen corner. the breakfast is also good and lots of options. and you can ask things to the people to make in the kitchen. the simmingpool is good for a refresh in the day/evening. and the lobby people are nice,... More 

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Sorocaba, Brazil
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 6, 2015

This is a standard hotel of Mercure chain, with every single service offered working as expected. The lobby team was very pleased to help me with problems with my reservation and I could fully enjoy my stay. The room was OK, although there is not hot water in the sink. The breakfast was really good, continental standard.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Dresden, Germany
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 15, 2014

Alltogether the stay at Mercure Manaus was good and without any complain. I was surprised about the room design. It was like a apartment with the desk at the top of the bed. The room was clean and in good condition. The air condition was a bit loud even in the lowest fan adjustment. The stuff was very friendly and... More 

Was this review helpful? Yes 2
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear cliente, we are really happy with your comments, our staff works very hard for your comfort. We invite you to have another great experience on your next saty at Manaus. Best regards, Edmar Thomas General Manager mercure.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (7)
Viewed
Room/suite (26)
Viewed
View from room (3)
Viewed
Bathroom (7)
Viewed
Dining (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (14)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (4)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Manaus hotels
2.7 mi away
Holiday Inn Manaus
Holiday Inn Manaus
#1 of 39 in Manaus
4.5 of 5 stars 419 reviews
0.7 mi away
Caesar Business Manaus
Caesar Business Manaus
#2 of 39 in Manaus
4.5 of 5 stars 409 reviews
0.4 mi away
Quality Hotel Manaus
Quality Hotel Manaus
#4 of 39 in Manaus
4.0 of 5 stars 422 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Blue Tree Premium Manaus
1.0 mi away
Intercity Premium Manaus
2.2 mi away
Go Inn Manaus
Go Inn Manaus
#11 of 39 in Manaus
4.0 of 5 stars 778 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay