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Hotel Mercure Manaus

#8 of 39 Hotels in Manaus
Certificate of Excellence
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Av. Mario Ypiranga, 1000 (antiga Rua Recife) | Adrianopolis, Manaus, State of Amazonas 69057000, Brazil
Best prices for: 1 room 1 guest
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Hotel Mercure Manaus
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Hotel Mercure Manaus
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303 reviews from our community

Traveler rating
    66
    142
    71
    12
    12
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156
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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  • Chinese (Simplified) first
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  • English first
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Mill, The Netherlands
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a typical Mercure/Novotel hotel as you are used to in Europe. The room was modern, large, clean, and perfectly layer out for also doing some business. Outstanding! The location of the hotel is central to the business part of the city. The check in was one of the worst I ever experienced in my life. The guy was... More 

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Mr.Helmut, Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel its pretty good, they have good stuff and everything its clear. The swimpool its good, the gym its a little bit small and always have some problems. The sauna its ok. Also they have a restaurant, but its a little bit expensive, because close to the hotel has a shopping mall, with good food and reasonable prices. Overall,... More 

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MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado Cliente, Agradecemos imensamente seus apontamentos, eles fazem com que nossa equipe esteja cada vez mais empenhada em oferecer um... More 

Exeter, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a standard nice hotel with clean bedding, good ensuite bathroom and helpful staff on reception. I found the air conditioning difficult to work and almost the entirety of one wall was windows which made it feel a bit exposed. There was also a microwave in a sort of kitchenette area of my room which I didn't use but... More 

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MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado Cliente, Agradecemos imensamente seus apontamentos, eles fazem com que nossa equipe esteja cada vez mais empenhada em oferecer um... More 

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 26, 2015

Mercure Manaus is modern, well maintained and clean. It is only 20 mins from the airport and was easy to find. We stayed here only for a night but the experience was most pleasant. The room design is very interesting with a small little lounge area. Every room has a well equipped kitchenette (surprisingly this was not clear while booking... More 

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for your feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2015

this is a nice hotel, full of renovated rooms. the rooms are good for a long stay, whit a little kitchen corner. the breakfast is also good and lots of options. and you can ask things to the people to make in the kitchen. the simmingpool is good for a refresh in the day/evening. and the lobby people are nice,... More 

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Sorocaba, Brazil
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 6, 2015

This is a standard hotel of Mercure chain, with every single service offered working as expected. The lobby team was very pleased to help me with problems with my reservation and I could fully enjoy my stay. The room was OK, although there is not hot water in the sink. The breakfast was really good, continental standard.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Dresden, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Alltogether the stay at Mercure Manaus was good and without any complain. I was surprised about the room design. It was like a apartment with the desk at the top of the bed. The room was clean and in good condition. The air condition was a bit loud even in the lowest fan adjustment. The stuff was very friendly and... More 

Was this review helpful? Yes 1
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear cliente, we are really happy with your comments, our staff works very hard for your comfort. We invite you to have another great experience on your next saty at Manaus. Best regards, Edmar Thomas General Manager mercure.com More 

Recife, Brazil
1 review
4 of 5 stars Reviewed September 2, 2014

I like hotel Mercure is very good location and excelent service, no having problem. I am satisfied and would indicate without a doubt this hotel for qualqeur friend who will stay in Manaus. I loved my stay in Manaus Marcure, congratulations!!!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client, our staff is very happy you are satisfied with your stay here, this our most objective !! We wait for you in another oportunity here in Manaus, at Mercure Hotel. Come anytime! Best Regards Edmar Thomas Mercure Manaus mercure.com More 

Warsaw, Poland
Top Contributor
81 reviews 81 reviews
52 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 31, 2014

Being an Accor Club member and fans of Accor hotels, we chose Mercure Manaus for one night before heading to the jungle. The lady at the reception was really nice and.. inexperienced. The beginning was good- even though she nicely disregarded our request for an upgrade based on our Gold status. Still, it is not guaranteed - so no complaints... More 

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear cliente, thank you for your coments, it will help us to develop all the point you said, and when you come back, our hotel will be better and better. All our staff ar in continue training to don's repeat this kind of things. We invite to have another experience at Mercure Manaus anytime you come back to our city.... More 

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