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Hotel Mercure Manaus

1.0 of 5 Av. Mario Ypiranga, 1000 (antiga Rua Recife) | Adrianopolis, Manaus, State of Amazonas 69057000, Brazil
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Hotel Mercure Manaus
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Hotel Mercure Manaus
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267 reviews from our community

Traveler rating
    60
    117
    67
    11
    12
See reviews for
35
33
36
140
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • Chinese (Simplified) first
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Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

this is a nice hotel, full of renovated rooms. the rooms are good for a long stay, whit a little kitchen corner. the breakfast is also good and lots of options. and you can ask things to the people to make in the kitchen. the simmingpool is good for a refresh in the day/evening. and the lobby people are nice,... More 

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

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Sorocaba, Brazil
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is a standard hotel of Mercure chain, with every single service offered working as expected. The lobby team was very pleased to help me with problems with my reservation and I could fully enjoy my stay. The room was OK, although there is not hot water in the sink. The breakfast was really good, continental standard.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client Thank you very much for you feedback, your satisfaction is really important for us. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

Dresden, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Alltogether the stay at Mercure Manaus was good and without any complain. I was surprised about the room design. It was like a apartment with the desk at the top of the bed. The room was clean and in good condition. The air condition was a bit loud even in the lowest fan adjustment. The stuff was very friendly and... More 

Was this review helpful? Yes 1
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear cliente, we are really happy with your comments, our staff works very hard for your comfort. We invite you to have another great experience on your next saty at Manaus. Best regards, Edmar Thomas General Manager mercure.com More 

Recife, Brazil
1 review
4 of 5 stars Reviewed September 2, 2014

I like hotel Mercure is very good location and excelent service, no having problem. I am satisfied and would indicate without a doubt this hotel for qualqeur friend who will stay in Manaus. I loved my stay in Manaus Marcure, congratulations!!!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear client, our staff is very happy you are satisfied with your stay here, this our most objective !! We wait for you in another oportunity here in Manaus, at Mercure Hotel. Come anytime! Best Regards Edmar Thomas Mercure Manaus mercure.com More 

Warsaw, Poland
Top Contributor
78 reviews 78 reviews
49 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 31, 2014

Being an Accor Club member and fans of Accor hotels, we chose Mercure Manaus for one night before heading to the jungle. The lady at the reception was really nice and.. inexperienced. The beginning was good- even though she nicely disregarded our request for an upgrade based on our Gold status. Still, it is not guaranteed - so no complaints... More 

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear cliente, thank you for your coments, it will help us to develop all the point you said, and when you come back, our hotel will be better and better. All our staff ar in continue training to don's repeat this kind of things. We invite to have another experience at Mercure Manaus anytime you come back to our city.... More 

Hertfordshire
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stayed here during World Cup. Room was large and very clean and comfortable. Good selection at breakfast. Staff were friendly and spoke English on reception. Road outside was always busy but rooms were quiet. Seemed to be a safe area, and the shopping mall was a 5 minute walk away.

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear guest. We'd like to thank you for you feedback and we're are glad that you're satisfeid. We invite you to stay at Mercure again when you come back to Manaus, and have another good experience with our hotel. Best Regards Edmar Thomas General Manager mercure.com More 

Porto Alegre, RS, Brazil
Top Contributor
72 reviews 72 reviews
51 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 1, 2013

This hotel also exceeded my expectations for a Mercure. Rooms are VERY spacious and with nice design, a wide working desk and excellent wi-fi. Silent windows so you don´t hear the horrendous traffic outside. Friendly, courteous staff and a very good breakfast. Very close to the main shopping mall in Manaus and a decently easy taxi ride to downtown. If... More 

Was this review helpful? Yes 1
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review
Google Translation

Prezado cliente, nossa equipe fica muito feliz com sua satisfação. Em sua próxima hospedagem encontrará um Mercure ainda melhor e... More 

Sao Paulo, SP
Top Contributor
114 reviews 114 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 19, 2013

It's located close to Manauara shopping and in a good neighborhood, but it needs urgently an update at the apartments. It's everything old - furniture, etc and the hall's smell is terrible !!! The front desk employees are very helpful. They saw we were a family of three and as the hotel was empty they gave us an upgrade to... More 

Was this review helpful? Yes 1
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; my sincerest apologies. Mercure Manaus is changing all apartments and corredors. 70% of the room are new ones and have just retrofited. In the end of this year all room will... More 

South Shields
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 20, 2013

We booked 2 nights at this hotel; one night either side of a 3 night stay in the Anavilhanas Jungle Lodge, due to flight times.The first night, we checked in with no problem. Our room was one of the refurbished rooms and it was actually very good. The restaurant only serves breakfast, not evening meals, so we ordered room service.... More 

Was this review helpful? Yes
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear guest, your feedback is really important for us. Thank you for it. Today all the rooms are new at Mercure Manaus, with kitchen, office area and all of them are really confortable, Our breakfast is under the pattern of Accor and now al the receptionists speak English. We'd like to invite you to a new experience at Mercure Manaus.... More 

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Additional Information about Hotel Mercure Manaus

Address: Av. Mario Ypiranga, 1000 (antiga Rua Recife) | Adrianopolis, Manaus, State of Amazonas 69057000, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Mercure Manaus 1*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Mercure Manaus AM, Brazil
Hotel Style:
#11 Business Hotel in Manaus

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