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Tropical Manaus Ecoresort

Av. Coronel Teixeira, 1320 | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
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Tropical Manaus Ecoresort
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Tropical Manaus Ecoresort
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1,861 Reviews from our TripAdvisor Community

Traveler rating
    537
    695
    393
    134
    102
See reviews for
521
433
136
371
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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  • Any
English first
  • All months
    (1861)
  • Mar-May only
    (415)
  • Jun-Aug only
    (465)
  • Sep-Nov only
    (536)
  • Dec-Feb only
    (445)
All months
Level Contributor
11 reviews
9 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel has all the five star facilities and look. But unfortunately not the service We arrived just after midnight which the hotel had been informed about. We were a group of three and the hotel had not sorted this out. They were still setting up the bed as we entered the room There was not enough towels or pillows... More 

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. 847judithb, We thank you for your comments. It is very important for us to receive feedback from out clients so we can constantly improve our services, as well as identify and correct any operational failures. We apologize for any inconveniences during your stay, and hope to have the opportunity to have you as our guest again in your... More 

Tampa, Florida
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

it's huuuuge! we had one of the rooms towards the end of the hotel, it seemed like a long 5min walk from the hotel lobby to the room. the hotel itself was probably a lively happening place in the 80's. the decor is a little run down but it's fine. all US flights arrive late and this is only only... More 

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr. chopstick1, We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve the quality of our services. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State, and was built in colonial style, with rustic decoration made of Jacarandá wood. The hot... More 

Parsippany, NJ
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Tropical Manaus has a good location as it has a boat dock, handy if you are taking a river trip. However, the hotel could use a few modifications. The bathroom has very poor lighting. Not only is there no light by the bed, there aren't even any outlets nearby. The bed was made up in such a way that... More 

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. LLiv-NewJersey, We thank you very much for your comments. Our guest’s observations are very important to us, since they allow us to constantly analyze and improve our services. We apologize for any inconveniences during your stay, and hope to have the opportunity to have you as our guest again in your next visit to Manaus. Kind regards, Antonio... More 

Athens, Ga
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have actually stayed here on 2 occasions and I loved everything about it. Rooms are spacious. The setting is wonderful. It is restful, beautiful and interesting. There are so many fun things to do at the hotel but some of the most amazing things to do on the River. We loved it.

Was this review helpful? Yes 1
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Hilda326, We thank you very much for your kind words. It is very important for us to receive feedback from our clients so we can constantly improve our services. We work enthusiastically to provide our guests with memorable moments. We hope to have the opportunity to have you as our guest again soon in your next visit to... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

very bad choise, I went there by accident as the airline sent us when canceling an internal flight in Brazil, the room was not made, no blankets, garbech in the bathroom, plastic bottles in the room, wich is about a quarter of a mile away. I tried to call fron desk , and what a surprise, the room pone is... More 

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Leo W, We thank you for your comments and are deeply sorry for the inconveniences during your stay at our Hotel. We guarantee that the incidents reported are very distant from our quality standards, and have forwarded your observations to the responsible areas so we can investigate and take action, so that similar events do not occur again.... More 

Oregon
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The hotel was not our first picked but the travel agency placed us there. The first room we had was very dark and musty smelling. The bed was huge and very comfortable, the bathroom nice and large. We were very disappointed with the food options offered as we were not there during full season and therefore we had few options.... More 

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Susan W, We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve the quality of our services. We would like to inform that our Hotel was built in colonial style, with rustic decoration made of Jacarandá wood, and due to the hot and... More 

Smithtown, New York, United States
Level Contributor
149 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Our big room had a huge California size bed, lots of outlets, but no mirror in bedroom, no switch for the lamp by the bed, no drawers for storage, no tissues and unfortunately it had a faint odor of urine . The bathroom has lots of counter space. The hotel has beautiful grounds, magnificent buffet dinner with delicious tambaqti Amazonian... More 

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Irma G, We thank you for your comments. We highlight that our guest’s observations allow us to improve our positive aspects and to identify and correct any operational failures. We hope for the opportunity to have you as our guest again soon. Kind regards, Antonio Maglione Executive Director Tropical Manaus Ecoresort More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

A couple a days ago we arrived to the Tropical Manaus Hotel, on very hot and steamy day, my first impression was good, the reception area and bar looked nice, with air conditioning and not crowded, we got our key to our room and we started walking and walking and more walking. The hotel is so big, that we got... More 

Was this review helpful? Yes 1
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Carmen H, We thank you for your comments and are very sorry that we did not meet your expectations. We highlight that our guest’s observations allow us to improve our services and to identify and correct any operational failures. We would like to inform that our Hotel was built in colonial style, with rustic decoration made of Jacarandá... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Only stayed one night on my way up to Anavilhanas. My room was very far from the restaurant and reception. It was large yet sparsely decorated. On my way back from the Anavilhanas I checked in and paid for a night with breakfast, however I was there only 5 hours till I flew out to Rio. Since I had paid... More 

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Jeannine M, We thank you for your comments and are very sorry that we did not meet your expectations. We are constantly seeking to improve the quality of our services, therefore, feedback from our guests is very valuable to us. We apologize for any inconveniences during your stay, and highlight that our guest's observations allow us to improve... More 

Oranjestad, Aruba
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there for a week last week. The rooms were cleaned and comfortable, location of the hotel is in a nice neighbourhood, safe, beach close by the hotel offers several free and paid activities. Although, I would say that the hotel facilities needs an upgrade (renovation). Would stay there again.

Was this review helpful? Yes
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). Jovanny L, We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve the quality of our services. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State, was built in colonial style, with rustic decoration made of Jacarandá wood. The hot... More 

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