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All 40 Manaus hotels

Tropical Manaus Ecoresort

4.0 of 5 Resort   |   Av. Coronel Teixeira, 1320 | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
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Tropical Manaus Ecoresort
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Ranked #12 of 40 Hotels in Manaus
A recent review
4 of 5 stars reviewed 2 weeks ago
TravlinWee Aiken, SC
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1,475 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aiken, SC
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were lucky to get a room in the refurbished part of the hotel close to the front desk and restaurant; otherwise, the place is really spread out and you could end up walking a lot. The room was adequate for the one night stay. We enjoyed the little zoo that houses animals that have been injured or abandoned. The... More

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Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. TravlinWee, We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve the quality of our services. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest, it counts with rustic decoration made... More

Barcelona, Spain
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel from the Tropical Hotels Group (Varig), it's very special because it's the only one that you can find at the National Park of Amazonas/Rio Negro. You has some distance from here to the center of Manaos but the Hotel it's really precious and surrounded from absolutely verge Amazon Forest. Nice rooms with beautiful views, wonderful landscape and many... More

Was this review helpful? Yes 1
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Walter A, We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve our services. We work enthusiastically to provide our guests with memorable moments. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in... More

Berlin, Germany
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Huge hotel, check in was slow and the information provided was wrong. almost 10 minutes walk to the bedroom. Swimpool with cheesy and loud music, bar runned out of a lot of the meals and drinks of the menu, very pricey too. There was a huge event in the main swimpool, concerts and party, so I wasn't able to sleep... More

Was this review helpful? Yes 1
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). GalaPotente, We thank you for your comments and are deeply sorry for all inconveniences caused involuntarily during your stay at our Hotel. We guarantee that the incidents reported are very distant from our quality standards, and we have reinforced all necessary training so that similar events do not occur again. We highlight that our guest’s observations allow us... More

Belgium
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Tropical Hotel Manaus for a meeting in their convention center. Overall the hotel makes a run-down appearance and is in need of some repairs and overall improvements. At check-in I was given a ‘superior room’ that by no means fitted the description. It was smelly, humid and very basic (the five stars the hotel claim are... More

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Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). JanJBelgium, We thank you for your comments and are very sorry that we did not meet your expectations. It is very important for us to receive feedback from our clients so we can constantly improve our services. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest,... More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for one night on either end of a jungle excursion (two nights in total). The hotel is absolutely huge, and on a lovely set of grounds including a great swimming pool and mini zoo. Our room was okay, felt damp and didn't have enough sheets on the bed (one half sheet instead of a... More

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Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Lhennema, We thank you for your comments and are very sorry for any inconveniences. We highlight that our guest’s observations are very important and allow us to improve our positive aspects and to correct our operational failures. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest,... More

Mission Viejo, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 15, 2014

My family stayed for 3 nights in 2 superior rooms (not sure if we paid for superior but got basic?). Rooms were smelly (mildew) and out-of-date. This hotel seems to have best ratings for Manaus, but would not compete in other cities. On the plus side, we felt safe, the staff was helpful (although check-in was unnecessarily long), restaurant was... More

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Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Ralphy7484, We thank you for your comments and are very sorry that we did not meet your expectations. It is very important for us to receive feedback from our clients so we can constantly improve our services. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest,... More

Sydney, Australia
Top Contributor
104 reviews 104 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 10, 2014

This hotel was booked for us as part of a longer tour, so we were wary given the TA reviews we read beforehand. Luckily our expectations we were not too high! The hotel would have been beautiful when it was built, but it has been neglected. The zoo was interesting and the restaurant quite good. It was annoying to pay... More

Was this review helpful? Yes 2
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mrs. Ann S, We thank you for your comments and are very sorry that we did not meet your expectations. It is very important for us to receive feedback from our clients so we can constantly improve our services. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the... More

Sydney, Australia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 9, 2014

My family and I stayed three nights at this hotel and found it to be very clean and well staffed.The rooms were very comfortable but a bit expensive . Could have been due to the fact that the world cup was on and every hotel at the minimum doubled their prices. Nevertheless I would stay here again. As we dont... More

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Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Jack R, We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve our services. We work enthusiastically to provide our guests with memorable moments. We hope to have the opportunity to have you as our guest again soon. Kind regards, Antonio Maglione General... More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 6, 2014

This is a very large hotel located far from the downtown of Manaus. Taxi's to the main city center will cost you approx. $60-$75 real just to get to the downtown. The hotel itself is cleanly and the rooms are well kept. The inside of the building looks like it was converted from an old English castle. They have excellent... More

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Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Anthony D, We thank you very much for your comments. We highlight that our guest’s observations are very important and allow us to improve our positive aspects and to correct our operational failures. The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest, it counts with rustic... More

Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
226 helpful votes 226 helpful votes
1 of 5 stars Reviewed September 6, 2014

The management really need to address a number of different issues throughout the hotel. A welcome note from the management in English? Nobody read my profile? I am a Brazilian citizen. Could be done in Portuguese. The doors in the corridor left open (access to maintenance and electrical room), dirty windows, clearly had not been cleaned for days. Wallpaper peeling... More

Was this review helpful? Yes 3
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this review
Google Translation

Prezado Sr. Vinicius F, Agradecemos seus comentários e lamentamos o fato de não atingirmos as suas expectativas. Ressaltamos que as... More

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Additional Information about Tropical Manaus Ecoresort

Address: Av. Coronel Teixeira, 1320 | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tropical Manaus Ecoresort 4*
Number of rooms: 611
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Also Known As:
Tropical Manaus Hotel Manaus
Manaus Tropical Hotel
Tropical Hotel Manaus
Hotel Tropical Manaus
Tropical Manaus Ecoresort AM, Brazil

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