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Tropical Manaus Ecoresort

Av. Coronel Teixeira, 1320 | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
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1 room 1 adult
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Tropical Manaus Ecoresort
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2,290 Reviews from our TripAdvisor Community

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Switzerland
1 review
3 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed for 4 days at the tropical manaus resort and we weren't satisfied at all. First day we people from reception desk didn't explaind us anything. We didn't know where we could eat or what were the breakfast time schedule. second day our room was not cleaned. After coming back from dinner (outside from the hotel) they asked us... More 

Helpful?
Thank jtlessa
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). jtlessa, We thank you for your comments and are sorry that we did not achieve your expectations. We highlight that our guest’s observations are an important tool for us to constantly improve the quality of our services and correct operational flaws. Regarding the service, the issues reported involving the Front Desk, cleaning, and pool area are below our... More 

Johannesburg, South Africa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a large and spacious hotel, long wide corridors and large rooms. Check and checkout went smoothly. Both stays were one night stop overs so we did not use the facilities. Rooms only had one set of towels on both visits and no extra blankets. The air Conditioning in the rooms was very good. The hotel has a large... More 

Helpful?
1 Thank Detlev B
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). Detlev B, Thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. We are constantly seeking to improve our quality, therefore, feedback from our guests is very valuable to us. We are glad to know you had a pleasant stay, and hope for the opportunity to have you as our guest again soon,... More 

Spicewood, Texas
Level Contributor
164 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed the nights of January 14, 15 23, and 24. Before and after our Peacock Bass fishing with Ron Speed Adventures. The check in service was friendly and the speed was about average. No issues. Our rooms were clean and spacious. Excellent cooling system. Flat screen TV and mini bar refrigerator in our rooms. We used room service one... More 

Helpful?
Thank Jerry G
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Jerry G, Thank you very much for your review. Our guest’s comment are very important to us, because they allow us to constantly evaluate and improve the quality of our services. We are glad to know you enjoyed your stay, and hope for the opportunity to have you as our guest again soon, in your next visit to... More 

Bakersfield, California, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When I checked in, the elevator was broken. I walked the halls looking for the other hotel and asked several staff who couldnt answer because they spoke no English. So, I dragged my luggage painfully up 2 flights of stairs to a dark and dreary room. When I went to retrieve my luggage from my room the morning of checkout,... More 

Helpful?
Thank serickson70
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). serickson70, We thank you for your comments and are very sorry that we did not achieve your expectations. We highlight that our guest’s observations are an important tool for us to constantly improve our services and correct operational flaws. The Tropical Manaus Ecoresort was built in colonial style, with furniture made from jacarandá wood. The hot and humid... More 

Travelers are raving about these Manaus hotels

Copenhagen, Denmark
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The 5 star rating must be from a distant past before the rot set in because I have rarely – if ever - experienced a bigger gap between rating and reality. I would even say that the Tropical is a potential health hazard if you are installed in the lower level. The closed restaurants, the widespread smell of rot, the... More 

Helpful?
Thank Morten O
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr. Morten O, We thank you for your comments and are sorry that we did not achieve your expectations. We highlight that our guest’s observations are an important tool for us to constantly improve the quality of our services and correct operational flaws. The Tropical Manaus Ecoresort was built in colonial style, with furniture made from jacarandá wood. The... More 

New York City, New York
Level Contributor
57 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms are musty, old fashioned, and the air conditioning is either arctic freezing or off. There was mold on the electrical fittings, the TV was from the 1990's and the bathroom was not clean. we were told it had been updated and renovated but I'm not sure we would agree. Rooms are accessed along long soulless corridors. I think there... More 

Helpful?
Thank ShivvieAng
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). ShivvieAng, We thank you for your comments and are sorry that we did not achieve your expectations. We highlight that our guest’s observations are an important tool for us to constantly improve the quality of our services and correct operational flaws. The Tropical Manaus Ecoresort was built in colonial style, with furniture made from jacarandá wood, and has... More 

Annecy, France
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very large with long corridors. Rooms are comfortable and very large. After a long trip they are to be appreicated. Food is ok; nothing special but lots of variety. The pool area is large and there are tennis courts and a zoo nearby. Definitely better than staying in the city center.

Helpful?
Thank Lorraine2010
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). Lorraine2010, Thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. Our Hotel is considered touristic patrimony of the Amazonas State, and was built in colonial style, with rustic decoration made of Jacarandá wood. We are glad to know that you had an enjoyable stay, and hope for the opportunity to have you... More 

Heuvelland, Belgium
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has everything to be a great place to stay. Nice rooms, several restaurants, sport facilities, a zoo, shops, greta swimming pool .... But now: We stayed four nights, two times, the room was not made when we returned from our day at 6PM. Only the buffet restaurant was open (and it was full summer). The quality of the... More 

Helpful?
Thank Erwin V
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). Erwin V, Thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. We are sorry that we did not achieve your expectations, and highlight that our guest’s observations are an important tool for us to constantly improve the quality of our services and correct operational flaws. We are sorry for any inconveniences during... More 

Florida
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here twice following missions trips along the Amazon and Rio Negro. It's a big hotel with all kinds of stuff to do covering a large footprint. The halls seem to go on and on and on. It has a nice pool area along with volleyball, soccer fields, tennis courts and other various activities. They also have a zoo... More 

Helpful?
Thank tylerdurden99
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr. tylerdurden99, Thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. We are constantly seeking to improve our quality, therefore, feedback from our guests is very valuable to us. Regarding the rooms, we are constantly working on solutions to fight the humidity. Our Hotel is constantly undergoing renovations and currently over 50% of... More 

Curacao
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We did drop in to visit the bar for a view drinks before we did visit the buffetrestaurant. The buffet was oké. Nothing special but good enough for not to much money. Did enjoy the food and the location was oké. The bar was in the loby and was realy a nice one. Not to trendy but also not to... More 

Helpful?
Thank zwerfhond
Teresa D, Gerente de relações com clientes at Tropical Manaus Ecoresort, responded to this review

Dear Mr(s). zwerfhond, Thank you for taking the time to review your stay at the Tropical Manaus Ecoresort. We are constantly seeking to improve our quality, therefore, feedback from our guests is very valuable to us. We hope for the opportunity to have you as our guest again soon, in your next visit to Manaus. Kind regards, Antonio Maglione Executive... More 

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