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All 40 Manaus hotels

Novotel Manaus

4.0 of 5 Hotel   |   Av. Mandii, No. 04 | Distrito Industrial, Manaus, State of Amazonas 69075-140, Brazil
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52%
Ranked #24 of 40 hotels in Manaus
A recent review
5 of 5 stars Reviewed August 13, 2013
GSH2013 Adelaide, Australia
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140 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
Sugar Land, Texas
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Paid a lot of money in advance to book this place for the world cup. When we arrived we were informed that the hotel had structural integrity issues and we were being transferred to another hotel. This happen to a number of groups. So the hotel is either unsafe to stay in or they were overbooked and lied to us.... More

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Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013

We stayed at this hotel before and after a tour of the Amazon. The staff were amazing and made us feel very welcome. Although this hotel may not be five star, the rooms were very clean and it was easy to transit to the Port. We had an awesome time chatting to the staff and GM and even had a... More

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Sao Jose Dos Campos, Brazil
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2013

Accor did not inform on the site the fact that the hotel was in the midde of major repairs. The reason I choose Novotel was because of its service, silence to rest after a long day, its breakfast and restaurant. On arrival the hotel was in repairs, the breakfast was not of the same standard as on previuos occasion, and... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Laguna Beach, California
Top Contributor
56 reviews 56 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 30, 2012

Near the Ferry, not central but great if departing to go up the Amazon. The rooms are clean and spacious. Pool and gym are basic. The restaurant/drinks are overpriced and yes, stay away from the lunch buffet!!!

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JulianaBorba, Guest Relations Manager at Novotel Manaus, responded to this review

Thank you for letting us know how you feel when you stayed with us at the Novotel Manaus. We appreciate your comments about your stay and we apologize for not attending all your expectations on our lunch buffet. We thank you again for your feedback and wish to better serve you in another opportunity. Sincerely, Juliana Borba Assistant Manager Novotel... More

Houston, Texas
Top Contributor
101 reviews 101 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 23, 2012

It's an okay place to crash if you're transiting through Manaus (though it's kinda in the middle of nowhere). The rooms are clean and the staff is pretty good. The breakfast is okay too, but DON'T do the lunch buffet as it's $50USD and isn't that great.

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JulianaBorba, Guest Relations Manager at Novotel Manaus, responded to this review

Thank you for telling us about your stay at the Novotel Manaus, We would like to apologize for not attending all your expectations on our lunch buffet but we kindly appreciate the comments. We thank you again for your feedback and wish to better serve you in another opportunity. Sincerely, Juliana Borba Assistant Manager Novotel Manaus More

Cambridge, Canada
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 31, 2012

If you're going to Manaus on a business trip, this hotel may be a good option due to its location close to the industrial distric. The hotel is dated and smells funny. Old a/c system are old, noisy and believe me you will need on all night long. Breakfast is good as well as the bar.

Was this review helpful? Yes 1
JulianaBorba, Guest Relations Manager at Novotel Manaus, responded to this review

Dear Sir, Thank you for letting us know about your stay at the Novotel Manaus. It is very important for us to receive guests comments as we continuously improve our services. We hope to see you again. Warm regards, Juliana Borba Assistant Manager Novotel Manaus @: h0470-gm1@accor.com.br t: +55 92 2123 1280 More

A TripAdvisor Member
4 of 5 stars Reviewed March 14, 2012

Accorhotels.com stated a promotion in price for the month of March--which never was given. As I waited until March to reserve to take advantage of the price promotion, when I actually reserved the room in March, the price had increased. Our stay at Novotel, however, was great, as always. Friendly service! Great hotel!

Was this review helpful? Yes
JulianaBorba, Guest Relations Manager at Novotel Manaus, responded to this review

Dear Sir, Thank you for letting us know about your stay at the Novotel Manaus. It is always important to receive guests reviews. We also apologize for not attending the promotion you mentioned, although we offer more than one promotion and we are not sure which one you refer to. If there is anything we could help you with for... More

A TripAdvisor Member
3 of 5 stars Reviewed December 13, 2011

The hotel is confortable, the rooms have a good size. The price I paid was fair. The old small TV sets and poor cable selection are not compatible with the hotel category. I've had problems in connecting to the internet and even though I got all kinds of attention and help from the hotel personnel, the problem was solved only... More

Was this review helpful? Yes
JulianaBorba, Guest Relations Manager at Novotel Manaus, responded to this review

Dear Sir, Thank you for your comments regarding your stay at the Novotel Manaus. It is always important to receive our guests responses in order to continuously improve our services. We also would like to apologize for not attending all of your expectations. I take this opportunity to inform that we have 55 channels on our cable tv. Once again... More

Dundee, United Kingdom
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 19, 2011

I stayed at the Novotel in Manaus as the usual hotel I stay in when travelling there for work was full. The hotel is basic, but does the job. The rooms like most in Manaus are clean but dated in appearance. The best feature for me of the hotel is the restaurant, there is plenty variety, with plenty of Brazilian... More

Was this review helpful? Yes
JulianaBorba, Guest Relations Manager at Novotel Manaus, responded to this review

Dear Sir, We appreciate your comments regarding your stay at the Novotel Manaus. A positive feedback is always a contribution for our continuous improvement. Once again we thank you for telling us about your experience, and hope to see you soon. Kind regards, Juliana Borba Assistant Manager Novotel Manaus More

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Additional Information about Novotel Manaus

Address: Av. Mandii, No. 04 | Distrito Industrial, Manaus, State of Amazonas 69075-140, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Manaus 4*
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TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, ACCOR, Travelocity, Tingo, BookingOdigeoWL, Expedia, Hotels.com and Venere so you can book your Novotel Manaus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Manaus Novotel
Novotel Manaus AM, Brazil

31 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Manaus
Hotel Class
Official Description (provided by the hotel)
The 4 star Novotel Manaus is perfect for a business or leisure trip to Manaus. It is located within 10 minutes of the heart of the city and 20 minutes from the international airport in a pleasant area close to the industrial district and tourist attractions. The hotel offers 166 airconditioned rooms, minibar, direct phone, cable TV, six meeting rooms for seminars and conferences, outdoor parking, gym, swimming pool, restaurant, bar, soccer field and two tennis courts. ... more   less 
Number of rooms
167

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