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Quality Hotel Manaus

#4 of 39 Hotels in Manaus
Certificate of Excellence
Avenida Mario Ypiranga 1090 | Adrianopolis, Manaus, State of Amazonas 69057-002, Brazil
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1 room 1 guest
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Quality Hotel Manaus
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461 Reviews from our TripAdvisor Community

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Traveler rating
    178
    206
    55
    16
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (461)
  • Mar-May only
    (111)
  • Jun-Aug only
    (169)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (81)
All months
Cairo, Egypt
1 review
4 of 5 stars Reviewed 2 weeks ago

I liked the hotel, the rooms are very simple and clean, it's close to the biggest mall in Manaus, i think i'd stay at the same hotel if i go to Manaus again, the breakfast had a good variety, and the staff understood English which is quite rare in Manaus.

Review collected in partnership with this hotel

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London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2015

We booked this hotel to be a stop over from flying to Manaus and an Amazon lodge experience. The check in was very easy, the hotel was very nice and clean. The rooms were great, the beds were comfy and the bathrooms were clean and large. Breakfast was very good and inclusive. Check out was easy, and we were able... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us. We are indeed very happy that you enjoyed your stay with us and do look forward to welcoming you back soon. Your feedback is greatly appreciated as it enables us to monitor our performance in both our service and facilities so our guests needs are met. Thank you again... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2015

Very good hotel. The wifi in the room works fine, not wooow, but it's good.The staff is very friendly, the service is good, the breakfast is really good and it varies from day to day, which makes it even better. The rooms are great !!! (specially high floors, deluxe). I didn't give 5 stars only because there were few minor... More 

Was this review helpful? Yes
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you very much for your outstanding rating and your wonderful comments. We strive to provide authentic hospitality and we truly appreciate that our efforts led to a stay that exceeded your expectation. I will certainly pass on your kind words to our staff that created this experience for you on your recent visit. As we are always... More 

Iowa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

Comfortable, clean, excellent breakfast. Staff was very helpful. We only speak English, so two of the staff was especially helpful in printing our boarding passes & ordering pizza. They went above & beyond.

Review collected in partnership with this hotel

Was this review helpful? Yes
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, I appreciate your willingness to review us on TripAdvisor! It's a great pleasure to know that we were able to make the best of your stay through our services and facilities that the hotel offers to give you greater comfort! Our main focus is to make our guests' experience enjoyable and create great memories, we expect to see... More 

Rio de Janeiro, RJ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

No coments. JUST TO INFORM YOU GUYS, THE MACHIME ABOUT THE ELEVATOR IS SO SOLOW. Very bad. Sometimes we stay 8 till 15 minuts to the machime arrived. You should repair the machine. The costumer ll be ok.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ggeral, General Manager at Quality Hotel Manaus, responded to this review
Google Translation

Prezado Hóspede, Obrigado pela disponibilidade em nos avaliar no TripAdvisor! Pedimos desculpas quanto à sua expectativa não ter sido atendida... More 

Las Vegas, Nevada
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 19, 2015

Rooms are small but efficient. Not enough elevators. Slow to get to room. Elevators are oftentimes shared with employees do back of the house work. Pool is adequate, but not great. Restaurant is acceptable, service is slow unless you have buffet.

Was this review helpful? Yes 1
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Many thanks indeed for completing a TripAdvisor review subsequent to your stay with us. I have taken careful note of the areas where you mention that were not what you had expected and have already spoken with the relevant managers. Thank you once again for taking the time to review our hotel. It was a pleasure to have... More 

CHENNAI,INDIA
Level Contributor
201 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed April 25, 2015

I was accommodated in this hotel due to the timely and coordinated effort of club Carlson and Atlantica hotels,who run this hotel. We had confirmed bookings at the park suites,manaus and were not informed that it no longer exists. I am happy about this because I discovered this lovely hotel. We were give a two bedroom suite at the same... More 

Was this review helpful? Yes 1
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, We are delighted to hear that you had such a positive experience here at Quality Hotel Manaus. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel with the services we provide and we are so glad you enjoyed your stay. We are... More 

Miami, Florida
Level Contributor
270 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed April 19, 2015

This is a 3 star hotel. Place was clean but they could do a better job in the shower getting rid of some the mildew, also clean behind the toilet. Breakfast was ok not spectacular. They could not find where my laundry was the night before I left. After much hassle they finally got it to me. WiFi SLOWWWWW !... More 

Was this review helpful? Yes
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, I appreciate you sharing your comments on your recent stay. I sincerely apologize that you had a unsatisfactory experience with our hotel. It is not the standard of our hotel. Quality Hotel takes pride in providing a quality product, and want to apologize for the disappointing stay. I really hope that you will give us another chance to... More 

London, United Kingdom
Level Contributor
143 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed April 15, 2015

Stayed here one night prior to a cruise. The front office staff were really nice and offered us an upgrade to a large corner room on a high floor. It was great! AC is working well and breakfast was ok. Same issue with the elevators as other have mentioned. They work - but they are too few and too slow.... More 

Was this review helpful? Yes
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay. We always appreciate hearing that we have made our guests' stays so enjoyable. It sounds like you were able to enjoy the various amenities and services offered at the hotel. We look forward to being of service upon your return! Kind Regards, Mauro Rafael General Manager Quality Hotel... More 

New York City, New York
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed February 28, 2015

The hotel is located very close a large shopping mall and 10 minutes walk from Carrefour. There are a number of good restaurants within 5 minute walking distance. The staff is very helpful and courteous. The breakfast is free and included in the hotel rate,the breakfast spread is very good and generous.Internet is free.There is free coffee and one free... More 

Was this review helpful? Yes 1
ggeral, Gerente geral at Quality Hotel Manaus, responded to this review

Dear Guest, I appreciate your willingness to review us on TripAdvisor! It's a great pleasure to know that we were able to make the best of your stay through our services and facilities that the hotel offers to give you greater comfort! Our main focus is to make our guests' experience enjoyable and create great memories, we expect to see... More 

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