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Holiday Inn Manaus

#1 of 39 Hotels in Manaus
Certificate of Excellence
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Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil
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Holiday Inn Manaus
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Holiday Inn Manaus
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391 reviews from our community

Traveler rating
    212
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    31
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Manaus
See the most recent reviews
San Jose, Costa Rica
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 24, 2012

An excellent hotel!! The service was excellent. I strongly recommend it. It is the best hotel in Manaus. The personal recognize my Priority Club Status and they treated me in that way, even though i didnt make a direct reservation and also i was sharing the room with my cousin.

Was this review helpful? Yes
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this review

Dear Guest, Thank you for posting about your stay with us. We are glad to know that you had the treatment and experience that our guests and Priority Club members should have. All of us expect to see you in your next visit to Manaus. Best Regards, Priscila Caldeira More 

Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2012

We stayed in Manaus for a week. The Holiday in is a very clean and nice motel. There is a supermarket just up the street where you can get water instead of paying the cost of the stocked water. Several buses pass by the motel. The service was always helpful and friendly. Part of the reason that we chose the... More 

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, Thank you for your time to post a review about your stay. We are glad to know that our staff was helpful to assist you with your needs and that we delivered the kind of service you were expecting. The Holiday Inn Manaus´ team thank you for your comments and expect to see you in your next trip... More 

New York City
Top Contributor
113 reviews 113 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 22, 2012

In Manaus all of the hotels with a decent star rating or that cater to business people seem to be in this general location - which is far away from anything. But everyone at the hotel was nice and offered great suggestions for food, which were all $15 cab rides away. This was a nice clean hotel, what you'd expect... More 

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for your comments regarding your stay with us. Our Team does not measure any efforts to attend and impress in the best way all our clients. We all hope to have you back in your next visit to Manaus. Best Regards, Priscila Caldeira More 

Campinas, São Paulo, Brazil
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2012

Excellent Hotel for business on the city of Manaus. Nice rooms, free wifi, have a shopping center with several options to eat and also have a very good restaurant on the hotel with room service. The Stafs member are very nice and helpfull all the time. Varney Ferreira and Renata Santos give to me many tips for what to do... More 

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, The Holiday Inn Manaus team is pleased to know that our efforts to offer a comfortable, enjoyable and quality stay are being achieved. We work everyday to innovate our guests experience in our hotel. Thank you for your comments. We all expect to see you soon in your next trip to Manaus. Best Regards, Priscila Caldeira More 

Geneva, Switzerland
Top Contributor
138 reviews 138 reviews
41 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed May 11, 2012

OK hotel. Nice and helpful staff. Rooms clean and calm. Aircon. Good location for working in DIstrito Industrial. Breakfast average (buffet). Extremely slow internet connection (modem speed...). Little shopping mall with foodcourt next door.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, Thank you for your comments about your stay. We are glad to know that you enjoyed our services, room conditions and our location as well. Regarding the wifi connection, we are working hard to solve the problem and this will be fixed in a few days. Thank you again for taking your time to this review and we... More 

Curitiba
1 review
5 of 5 stars Reviewed April 13, 2012

The hotel has comfortable and clean rooms. There is a nice restaurant at the hotel and a small shopping center next door, with a variety of food options. I have used the free wifi every 5 nights without problems. The crew is very courteous and proactive. They call you by your name, and when I checked in, they remembered me... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, Thank you for your review about your stay with us. We are glad to know that you had a nice accommodation with us and we will share your comments with our staff. Holiday Inn Manaus Team look forward to welcome you back soon. Best Regards, Priscila Caldeira More 

Sao Paulo, SP
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2012

i already stayed at all hotels at industrial districy in Manaus, and for sure this is now my prefered choice. new, nice room, air conditioned at the right position (and not blowing at your head all night long), and overall , there is no mustiness smell as almost all Manaus' hotels.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, Thank you for your review. We are constantly working to improve our services to offer the best stay experience to our guests and we are glad to know that all our efforts are generating customer satisfaction. The Holiday Inn Manaus Team look forward to your next stay with us. Best Regards, Priscila Caldeira More 

Dundee, United Kingdom
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 19, 2011

My first choice when travelling to Manaus on Business. The hotel is pretty good, clean, has a restaurant, small fitness centre and close by to a McDonalds and shopping mall. Although the hotel promotes WiFi, it is slow at the best of times and no-existent at the worst of times, meaning working from the hotel is a bit of a... More 

Was this review helpful? Yes 4
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, Thank you for bringing to us the internet problem that you had during your last stay. This kind of feedback is very important, so we know the services we have to improve and the actions we must take to solve it. I would like to inform that we worked on it and improved this service. We all hope... More 

Hartford
Top Contributor
245 reviews 245 reviews
105 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed August 12, 2011

Checked in 12:30 AM with no problem. The room was spacious and clean. No issues other than the iron had the wrong size plug and was not usable. The staff took 20 R off my room rate. I will stay here again. Manaus being on the equator is very hot. 107F when I checked out in the morning.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, Thank you for your review about our hotel. Regarding the iron plug, we have made some adjustments in all rooms and this problem has been fixed. However, we would like to invite you to stay with and check the improvements in our hotel and services. Thank you again for your review and we all look forward to your... More 

London, UK
Top Contributor
84 reviews 84 reviews
74 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 27, 2011

Who would have a thought, a Holiday Inn in the middle of Brazil and far away from any major city would be able to deliver excellent service. Someone thing was wrong with my booking prior to arrival and I contacted the hotel directly. The hotel took ownership of the problem and it was rectified well before our arrival. At check-in... More 

Was this review helpful? Yes 3
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Guest, We are flattered with your comments about Holiday Inn Manaus. Our goal is to provide to all our guests the best accommodation experience and treatment, and we work everyday to maintain and improve it. Reading this wonderful review makes the whole team very proud and we know we must continue to strive for service excellence. We hope to... More 

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