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Holiday Inn Manaus

#1 of 39 Hotels in Manaus
Certificate of Excellence
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Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil
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Holiday Inn Manaus
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Holiday Inn Manaus
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396 reviews from our community

Traveler rating
    214
    143
    32
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Contributor
17 reviews 17 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is pretty good, they have a good restaurant and environment, everything its clean. The meal its quite expensive, but there is a shopping mall close to the hotel with good prices. Its a little bit expensive and far away from good touristic point in Manaus, for this reason I said its good for business trip. I just stayed... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Marco Túlio M, Thank you for your candid review. We are glad to hear that you had a good time on our company. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Manaus - extremely hot and humid but right in the middle of the Amazon and the gateway to the jungle. Around the hotel its busy with night life with plenty of sports bars on hand to cater to your needs with ice cold beer. Hotel also has a well stocked hot buffet available thoughout the day.

Was this review helpful? Yes 3
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear DPG1234, Thank you for your time spent on this survey. It is always great hear from our guests that they spent a good time with us. Thank you for your visit during the 2014 FIFA World Cup. We hope you can visit us once again next year when we will host some football matches for Rio 2016 Olympic Games.... More 

Sao Paulo, SP
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 31, 2015

Rooms offer a good shower, comfortable bed and basic amenities. TV image was unacceptable for the nowadays standard. Bed side lamp did not wok. The worst was that they failed to call me in the morning on the requested time. Breakfast was within the average Manaus hotels use to offer or say so so. Staff is very friendly. I would... More 

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Moris A, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

I've stayed for business on four different occasions, the service is great and everyone is always smiling and willing to help. Especially Varney and Johnathan. The Naia breakfast and dinners are great as well, I would recommend this hotel in Manaus.

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Rolando L, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Kind Regards, Pablo Pacheco Rooms Division & Quality Manager More 

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 26, 2015

This hotel is old and tired. Need some paint and TLC. Water pressure in the showers was non-existant and the food was quite poor. Air-conditioning the first night didnt work, and second night I froze!

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear OrvarDraken, Thank you for bringing this to our attention. Your feedback is extremely valuable for us. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we... More 

Manaus, AM
1 review
5 of 5 stars Reviewed March 20, 2015

Excellent service, nice accommodation and good service, Jhonathan Silva is a nice person with awesome service and can speak multiple languages. That was great! I had a wonderful experience to stay here and hope to come back soon. He should be promoted and be the manager in the future. The only thing i need to point out is: Outside of... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear sjkdasudivu, Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed our installations and services. Rest assure that our hotel are strategically located in the Industrial District with a good relationship with the government in order to provide security for all our guests not only in the hotel but also on... More 

Moscow
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 15, 2015

Nice hotel in Manaus. Room was very comfortable. Very helpful employees. The hotel is outside of city center, but mini shopping mall is few steps away, supermarket is nearby as well. City center can be reached by inexpensive taxi. Recommended.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Mikemsk, Thank you for your review and your recommendation. Thank you for your kind words on describing us. Please let us know when you have plans to visit us once again. It will be a pleasure having you with us one more time. Greetings from Manaus, Pablo Pacheco Rooms Division & Quality Manager More 

Athens, Greece
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2015

I spend 3 weeks during February 2015 in Manaus for a business trip. The hotel is a decent business accommodation. The employees of the hotel services were always keen to help. The room was always clean. The menu in the restaurant need to be updated. The wifi signal is very good all around the hotel. The small gym is good... More 

Was this review helpful? Yes 2
HolidayInnManaus, Front Office Manager at Holiday Inn Manaus, responded to this review

Dear Tkaratsiol-1977, We appreciate for the time spent on this review. It is always great hearing from our guests. Thank you for your words about our staff and structure. Please rest assure that we are work vigorously to perform an even more remarkable moments to our guests in all aspects. Hope to see you back soon. Kind regards, Pablo Pacheco More 

bordighera
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

I've been here several times and it continues to be a good solution for business. Personnel is kind and professional, good buffet for breakfast and dinner Some troubles to get right temperature from A/C

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear jft973, We appreciate the time taken to make your comment, it helps us to improve our service. We regret that the A/C has not met your expectations, we will immediately inform the relevant department. Thank you for your loyalty, we are looking forward to welcome you again on your next visit to the city. Best regards, Pablo Pacheco Quality... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 20, 2015

We got transferred to this hotel after our flight out of Manaus was cancelled. We were dreading what we were going to be taken to and we were so pleasantly surprised. The room was spacious, clean, air conditioned, comfortable with tv, coffee making facilities and great wi fi. Dinner was buffet style and had an amazing choice and very good... More 

Was this review helpful? Yes 2
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Dawn L, Thank you very much for having selected our hotel and for sharing excellent feedback. I am pleased to hear that we exceeded your expectations and made your stay with us an excellent one. We look forward to your presence on future occasions to provide the same great service as usual. Warm Regards, Pablo Pacheco Quality Manager More 

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