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All 40 Manaus hotels

Holiday Inn Manaus

3.5 of 5 Hotel   |   Av Rodrigo Otavio 3775, Manaus, State of Amazonas 69077-000, Brazil
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91%
Ranked #1 of 40 hotels in Manaus
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Noname08 London
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  • Reviews (277)
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277 people have reviewed this hotel

Traveler rating
    143
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
London
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Checked in very late and were out first thing the next morning. The reception staff 9night) were efficient to the point of being a little rude. Had two very tired kids in tow but wouldn't let my wife go up tot he room until everyone was checked into the system and apparently triple checked after that. When we asked if... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Noname08, Thank you for your time to share with us your experiences as a guest in our hotel. I would like to apologize the check in experience. In fact we have a strict check-in procedure, specially when we have minor age guests, but I agree 100% with you. A flexibility should be considered, once again I am sorry for... More

Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here prior to a cruise, and was pleasantly surprised. It is extremely clean. As a woman traveling alone, I'm always concerned with security, and this hotel was very safe--a particular concern in Manaus. A key card was needed to get the elevator to go to any floor, and there were security guards in the lobby. My room was... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Jessica1911, Thank you for your precious time to share with us your experiences while a guest in our hotel. On behalf of all employees, we appreciate your kind words. We cherish very much for the safety of our guests. I am very glad that you had a great stay. Please let us know when you come back to greet... More

Limerick, Ireland
Top Contributor
96 reviews 96 reviews
36 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night passing through from Tefe. Value for money in my book. Room was fine, typical hotel room, clean and comfortable. Staff very friendly and helpful. Dined in the restaurant, wouldn't be best in class in terms of food, variety or service. But did the job. Used the pool morning and evening; had it to myself.... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Logitrav, Thank you for your time to share your experiences as a guest in our hotel. I am glad that we could be able to meet your expectation but a little frustrated that we couldn´t exceed it. I am looking forward to have you back again with us so that we could do our best to exceed your satisfaction.... More

Bangalore
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have spent two nights in a business trip in this hotel. Rooms are spacious, clean and very good with wireless internet connection already included in the fare as well as a very nice breakfast. I have read others review recommending to drop by in the swimming pool on the roof top, I did not have time though. Staff is... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear MGDias, Thank you for your time to share your experiences with us as a guest in our hotel. Thank you for your kind words on describing our team. I am sure they will be very happy to read your survey when I share with them. Nonetheless, I am very sorry that a slight check in detail caused you major... More

taipei
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Holiday Inn is high rate hotel in Manaus.The staff in Holiday Inn was very cordial welcome me.But the room I stayed is not good.The room smelled musty and stable.Then I found the bed mattress with mold.I also feel disappointed because the room without bathtub.

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear walkma, Thank you for sharing with us your experiences as a guest in our hotel. Our team are committed to offer the best service and accommodations. I am very sorry to hear that the room was far to comply with our standards. Please accept our deepest apologies for this inconvenience. Hope to see you back again with us soon,... More

Seattle WA
Top Contributor
64 reviews 64 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a welcome relief from the heat of Manaus. Everything worked from the showers to the food. The only thing that didn't work is we couldn't get a duplicate receipt which was a pain in the neck since I shared a room on business with a colleague and we both needed receipts. SO that part was not cool... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Capetownrio, Thank you for your time to share with us your experiences as a guest in our hotel. We are very happy to see your review. I will share your comments to all staff. Regarding the billing hurdle, please accept my sincere apologies for the inconvenience. Please let us know whenever you have plans to return to the city.... More

Plano, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn, Manaus, is by far the BEST hotel for the price we stayed at during World Cup. Much nicer than most U.S. Holiday Inns. We stayed at several different hotels in Manaus, and also in Recife. Would definitely stay there again.

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear peggyjofnp, First of all I would like to appreciate for your valuable time in sharing with us your experiences as a guest in our hotel. Thank you very much for your kind words. It will be a pleasure to share your review with all staff. This will be a great boost for them to keep up the good customer... More

1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here 4 nights during the World Cup. We received great hospitality from Clay and his staff, especially Fernando and the exceptional Varney. The hotel is very clean, with modern rooms, pool, gym, and restaurant with delicious caipirinhas! The staff was very accommodating with tour scheduling, taxis, and local recommendations.

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Sean M, Thank you for your time for sharing with us your experiences as a guest in our hotel. It will be a pleasure to share your comments with all the hotel staff, specially to our valuable staff members Varney and Fernando. I will extend my appreciation for their great customer service, I am very glad that we could... More

Austin, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 24, 2014

1) Nicer than any US based Holiday Inn. The building looks and is kept brand new 2) Bilingual Staff 3) 220v Outlets Only 4) Across the street from a grocery store, however miles away from town or any restaurants. This is ideal for a stopover on the way to a tour, however not for exploring the town for multiple days.... More

Was this review helpful? Yes 5
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear mmt7, Thank you for your precious time to share your experiences as a guest in our hotel. Please accept our sincere apologies about the inconvenience you had in our restaurant. This is not by far our customer service standard. Anyhow, I am glad that our overall service could be able to reach your expectations. Please let us know whenever... More

Toronto
Top Contributor
70 reviews 70 reviews
60 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

Here for a World Cup. Staff was good and room was ok too. Good place to stay. Upper end Holiday Inn. Probably the best in Manaus, which is not saying much. Rate was high because of World Cup, but probably best option in Manaus.

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Francesco C, Thank you for your time to share with us your experiences, while a guest in our hotel. We understand that only with massive training provided to our employees it is possible to offer the best service. We are very happy that we could reach your expectations and we would like to welcome you in person in the... More

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Additional Information about Holiday Inn Manaus

Address: Av Rodrigo Otavio 3775, Manaus, State of Amazonas 69077-000, Brazil
Phone Number:
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
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Also Known As:
Holiday Inn Manaus AM, Brazil

63 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Manaus #1 Business Hotel in Manaus
Hotel Class
Official Description (provided by the hotel)
Against the magnificent Amazon River and a short drive from the rich Amazon Rainforest, Holiday Inn Manaus is the only hotel in Brazil that has the IBDN (Brazilian Institute of Nature Defense) Certificate. A 4 Star Hotel with a privileged location at Manaus Industrial area and in a walking distance from Studio 5 Shopping Center, the main convention center in city. ... more   less 
Number of rooms
240

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