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All 40 Manaus hotels

Holiday Inn Manaus

3.5 of 5 Hotel   |   Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil
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Ranked #1 of 40 hotels in Manaus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
mrneeves
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283 people have reviewed this hotel

Traveler rating
    145
    112
    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Fast check in. Courteous staff which for the most part spoke English. Clean property. Next to mall and cinema. Near industry center of town. Cons: Air conditioning was weak and the room was a tad hot. Would stay here again.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear mrneeves, Thank you for your time to share with us your experiences as a guest in our hotel. I am glad that our staff could be able to meet your expectations but frustrated that you had an issue with our A/C system during your stay. Please accept my sincere apologies about it and please let me know when you... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located if you're going to the industrial district back and fort every day. In my case the location is perfect for our business office. I need to say that transportation is a little more expensive in Brazil than any other places in Latin America. Rooms are more than enough and in fact I liked it because... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Pepe O, Thank you for your time to share with us your experiences as a guest in our hotel. We are flattered with your kind words. We are very happy that you had a great stay in our hotel. Our bell boy Jonathan is definely an asset for the hotel, I will proudly extend congratulations to him and share... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We will very much recommend this hotel. This staff speak perfectly english- all of them! They are kind and helpfull. A taxi from the hotel to the center of the city costs 20-24 R$. To the airport it's a bit more expensive and the price is fixed. 82 R$. The rooms are nice and clean. The pool on the roof... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear mille-kristine, Thank you for your time to share with us your experiences as a guest in our hotel. I was very honoured and glad that you had a good time with us. Thank you for your kind words. I apologize for the mishap in the swimming pool area we had to fix the roof over the barbecue area due... More

London
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked in very late and were out first thing the next morning. The reception staff 9night) were efficient to the point of being a little rude. Had two very tired kids in tow but wouldn't let my wife go up tot he room until everyone was checked into the system and apparently triple checked after that. When we asked if... More

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Noname08, Thank you for your time to share with us your experiences as a guest in our hotel. I would like to apologize the check in experience. In fact we have a strict check-in procedure, specially when we have minor age guests, but I agree 100% with you. A flexibility should be considered, once again I am sorry for... More

Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here prior to a cruise, and was pleasantly surprised. It is extremely clean. As a woman traveling alone, I'm always concerned with security, and this hotel was very safe--a particular concern in Manaus. A key card was needed to get the elevator to go to any floor, and there were security guards in the lobby. My room was... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Jessica1911, Thank you for your precious time to share with us your experiences while a guest in our hotel. On behalf of all employees, we appreciate your kind words. We cherish very much for the safety of our guests. I am very glad that you had a great stay. Please let us know when you come back to greet... More

Limerick, Ireland
Top Contributor
101 reviews 101 reviews
36 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for one night passing through from Tefe. Value for money in my book. Room was fine, typical hotel room, clean and comfortable. Staff very friendly and helpful. Dined in the restaurant, wouldn't be best in class in terms of food, variety or service. But did the job. Used the pool morning and evening; had it to myself.... More

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HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Logitrav, Thank you for your time to share your experiences as a guest in our hotel. I am glad that we could be able to meet your expectation but a little frustrated that we couldn´t exceed it. I am looking forward to have you back again with us so that we could do our best to exceed your satisfaction.... More

Bangalore
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 23, 2014

I have spent two nights in a business trip in this hotel. Rooms are spacious, clean and very good with wireless internet connection already included in the fare as well as a very nice breakfast. I have read others review recommending to drop by in the swimming pool on the roof top, I did not have time though. Staff is... More

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear MGDias, Thank you for your time to share your experiences with us as a guest in our hotel. Thank you for your kind words on describing our team. I am sure they will be very happy to read your survey when I share with them. Nonetheless, I am very sorry that a slight check in detail caused you major... More

taipei
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 21, 2014

Holiday Inn is high rate hotel in Manaus.The staff in Holiday Inn was very cordial welcome me.But the room I stayed is not good.The room smelled musty and stable.Then I found the bed mattress with mold.I also feel disappointed because the room without bathtub.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear walkma, Thank you for sharing with us your experiences as a guest in our hotel. Our team are committed to offer the best service and accommodations. I am very sorry to hear that the room was far to comply with our standards. Please accept our deepest apologies for this inconvenience. Hope to see you back again with us soon,... More

Seattle WA
Top Contributor
64 reviews 64 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 17, 2014

This hotel was a welcome relief from the heat of Manaus. Everything worked from the showers to the food. The only thing that didn't work is we couldn't get a duplicate receipt which was a pain in the neck since I shared a room on business with a colleague and we both needed receipts. SO that part was not cool... More

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Capetownrio, Thank you for your time to share with us your experiences as a guest in our hotel. We are very happy to see your review. I will share your comments to all staff. Regarding the billing hurdle, please accept my sincere apologies for the inconvenience. Please let us know whenever you have plans to return to the city.... More

Plano, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

Holiday Inn, Manaus, is by far the BEST hotel for the price we stayed at during World Cup. Much nicer than most U.S. Holiday Inns. We stayed at several different hotels in Manaus, and also in Recife. Would definitely stay there again.

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear peggyjofnp, First of all I would like to appreciate for your valuable time in sharing with us your experiences as a guest in our hotel. Thank you very much for your kind words. It will be a pleasure to share your review with all staff. This will be a great boost for them to keep up the good customer... More

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Additional Information about Holiday Inn Manaus

Address: Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil
Phone Number:
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
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Also Known As:
Holiday Inn Manaus AM, Brazil

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Manaus #3 Family Hotel in Manaus
Hotel Class
Official Description (provided by the hotel)
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 
Number of rooms
240

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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