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Holiday Inn Manaus

#1 of 39 Hotels in Manaus
Certificate of Excellence
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Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil
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1 room 1 guest
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Holiday Inn Manaus
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428 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (102)
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Londonderry, New Hampshire, United States
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while in route to an Amazon adventure. Staff is friendly and helpful. Room is very clean and updated. Pool is on the roof and is very nice. Gym is very clean and all equipment works. The restaurant has a great breakfast. It is located in an industrial part of the city but that is a bit difficult to... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear DWO2013, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and everything was ok. We hope you may visit us again. Sincerely, Pablo Pacheco Rooms Division & Quality Manager More 

Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 12, 2015

Great staff. Nice hotel. Food is OK. I stayed here the first and last night in Manaus for an Amazon trip. Upon my return the front desk staff greeted me with a "Mr. Brown how was your trip into the jungle!!!??" Nice that they remembered and were enthusiastic. The hotel is clean and comfortable. My only complaint is its proximity... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Scott B, Thank you very much for your review. Service is our passion, we always try to greet our guests in the best way when they return. We are looking forward for your next visit soon! Best regards, Pablo Pacheco Rooms Division & Quality Manager More 

Holmen, Wisconsin
Level Contributor
178 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed June 29, 2015

I arrived very late into Manaus and was greeted by the driver that the Holiday Inn arranged. It was an excellent first impression for what turned out to be a very good experience. You can't go wrong with the value that the Holiday Inn supplies. There is something a little comforting about having a "known" hotel chain at the edge... More 

Was this review helpful? Yes 2
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Mr. BuyReallyLow, We are more than appreciated with your kind feedback. It is such a joy for all of us hearing from our guests when we are able to meet and exceed their expectations. I will proudly forward your message to Luiz and appreciate him for his partnership. Please let us know when you have plans to return to... More 

Weston, Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 28, 2015

Our trip to Manaus was enhanced by our stay at holiday inn - room was clean and comfortable - hotel staff were very nice giving us tips on where to eat etc - Jonathan silva is a wonderful asset to the hotel - we enjoyed the breakfast and our stay there.

Was this review helpful? Yes 2
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Vai G, Thank you for your review. I will forward your feedback to all our staff and provide a big thank you for Jhonathan for his great work. Please let us know whenever you have plans to return to Manaus, it will be a great joy having you back. Kind Regards, Pablo Pacheco Rooms Division & Quality Manager More 

Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 20, 2015

I stayed at this hotel while visiting Manaus for business. I found in the hotel everything that I needed at the expected price. Reception and our check-in was done well and in a friendly manner. Some folks that were with us experienced some small startup issue as their room key wasn't properly working at the first time, just to be... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Erick M, Thank your for your candid review. We are glad to know that you had a good stay with us and we appreciated for your comments. All our guests feedbacks are very valuable for us. We will double check all our furniture by our preventive maintenance program. We will make our efforts to improve our service and installations.... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

We arrived very late and were warmly welcomed into the hotel which was clean and well presented. Staff were helpful in arranging appropriate room type and rooms are very nice. Bed is most comfortable. Very good holiday inn especially being in Manaus. Will definetly be stayinf again on my next visit.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Ryan B, Thank you so much for your review of our property. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, your feedback is most valuable for us. We are looking forward for your next visit. Sincerely, Pablo Pacheco Rooms Division & Quality Manager More 

Sao Paulo, SP
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 5, 2015

Nice place to stay, especially if you are in Manaus for business. The services in the hotel are excellent! Everything is very clean and organized. Staff are very polite and sympathetic! Their nice treatment is typical of "Manauaras" (people that was born in Manaus). Breakfast are varied: there are three different options of breakfast - oriental (soups, noodles, salad), american... More 

Was this review helpful? Yes 2
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Eduardo I, Thank you for your time to share with us your experiences as a guest in our hotel. We are flattered with your review, thank you very much for your kind words to describe us. I will share it with all staff. I am sure they will be really proud when they read it. Please let us know... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 12, 2015

The hotel is pretty good, they have a good restaurant and environment, everything its clean. The meal its quite expensive, but there is a shopping mall close to the hotel with good prices. Its a little bit expensive and far away from good touristic point in Manaus, for this reason I said its good for business trip. I just stayed... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Marco Túlio M, Thank you for your candid review. We are glad to hear that you had a good time on our company. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 1, 2015 via mobile

Manaus - extremely hot and humid but right in the middle of the Amazon and the gateway to the jungle. Around the hotel its busy with night life with plenty of sports bars on hand to cater to your needs with ice cold beer. Hotel also has a well stocked hot buffet available thoughout the day.

Was this review helpful? Yes 3
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear DPG1234, Thank you for your time spent on this survey. It is always great hear from our guests that they spent a good time with us. Thank you for your visit during the 2014 FIFA World Cup. We hope you can visit us once again next year when we will host some football matches for Rio 2016 Olympic Games.... More 

Sao Paulo, SP
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 31, 2015

Rooms offer a good shower, comfortable bed and basic amenities. TV image was unacceptable for the nowadays standard. Bed side lamp did not wok. The worst was that they failed to call me in the morning on the requested time. Breakfast was within the average Manaus hotels use to offer or say so so. Staff is very friendly. I would... More 

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Moris A, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

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