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Holiday Inn Manaus

#1 of 39 Hotels in Manaus
Certificate of Excellence
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Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil
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Holiday Inn Manaus
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412 Reviews from our TripAdvisor Community

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Traveler rating
    223
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    33
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Holmen, Wisconsin
Level Contributor
162 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived very late into Manaus and was greeted by the driver that the Holiday Inn arranged. It was an excellent first impression for what turned out to be a very good experience. You can't go wrong with the value that the Holiday Inn supplies. There is something a little comforting about having a "known" hotel chain at the edge... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Mr. BuyReallyLow, We are more than appreciated with your kind feedback. It is such a joy for all of us hearing from our guests when we are able to meet and exceed their expectations. I will proudly forward your message to Luiz and appreciate him for his partnership. Please let us know when you have plans to return to... More 

Weston, Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Our trip to Manaus was enhanced by our stay at holiday inn - room was clean and comfortable - hotel staff were very nice giving us tips on where to eat etc - Jonathan silva is a wonderful asset to the hotel - we enjoyed the breakfast and our stay there.

Was this review helpful? Yes 2
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Vai G, Thank you for your review. I will forward your feedback to all our staff and provide a big thank you for Jhonathan for his great work. Please let us know whenever you have plans to return to Manaus, it will be a great joy having you back. Kind Regards, Pablo Pacheco Rooms Division & Quality Manager More 

Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel while visiting Manaus for business. I found in the hotel everything that I needed at the expected price. Reception and our check-in was done well and in a friendly manner. Some folks that were with us experienced some small startup issue as their room key wasn't properly working at the first time, just to be... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Erick M, Thank your for your candid review. We are glad to know that you had a good stay with us and we appreciated for your comments. All our guests feedbacks are very valuable for us. We will double check all our furniture by our preventive maintenance program. We will make our efforts to improve our service and installations.... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived very late and were warmly welcomed into the hotel which was clean and well presented. Staff were helpful in arranging appropriate room type and rooms are very nice. Bed is most comfortable. Very good holiday inn especially being in Manaus. Will definetly be stayinf again on my next visit.

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Ryan B, Thank you so much for your review of our property. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, your feedback is most valuable for us. We are looking forward for your next visit. Sincerely, Pablo Pacheco Rooms Division & Quality Manager More 

Sao Paulo, SP
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice place to stay, especially if you are in Manaus for business. The services in the hotel are excellent! Everything is very clean and organized. Staff are very polite and sympathetic! Their nice treatment is typical of "Manauaras" (people that was born in Manaus). Breakfast are varied: there are three different options of breakfast - oriental (soups, noodles, salad), american... More 

Was this review helpful? Yes 2
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Eduardo I, Thank you for your time to share with us your experiences as a guest in our hotel. We are flattered with your review, thank you very much for your kind words to describe us. I will share it with all staff. I am sure they will be really proud when they read it. Please let us know... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 12, 2015

The hotel is pretty good, they have a good restaurant and environment, everything its clean. The meal its quite expensive, but there is a shopping mall close to the hotel with good prices. Its a little bit expensive and far away from good touristic point in Manaus, for this reason I said its good for business trip. I just stayed... More 

Was this review helpful? Yes
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Marco Túlio M, Thank you for your candid review. We are glad to hear that you had a good time on our company. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 1, 2015 via mobile

Manaus - extremely hot and humid but right in the middle of the Amazon and the gateway to the jungle. Around the hotel its busy with night life with plenty of sports bars on hand to cater to your needs with ice cold beer. Hotel also has a well stocked hot buffet available thoughout the day.

Was this review helpful? Yes 3
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear DPG1234, Thank you for your time spent on this survey. It is always great hear from our guests that they spent a good time with us. Thank you for your visit during the 2014 FIFA World Cup. We hope you can visit us once again next year when we will host some football matches for Rio 2016 Olympic Games.... More 

Sao Paulo, SP
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 31, 2015

Rooms offer a good shower, comfortable bed and basic amenities. TV image was unacceptable for the nowadays standard. Bed side lamp did not wok. The worst was that they failed to call me in the morning on the requested time. Breakfast was within the average Manaus hotels use to offer or say so so. Staff is very friendly. I would... More 

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Moris A, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

I've stayed for business on four different occasions, the service is great and everyone is always smiling and willing to help. Especially Varney and Johnathan. The Naia breakfast and dinners are great as well, I would recommend this hotel in Manaus.

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Rolando L, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Kind Regards, Pablo Pacheco Rooms Division & Quality Manager More 

Mumbai (Bombay), India
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 26, 2015

This hotel is old and tired. Need some paint and TLC. Water pressure in the showers was non-existant and the food was quite poor. Air-conditioning the first night didnt work, and second night I froze!

Was this review helpful? Yes 1
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear OrvarDraken, Thank you for bringing this to our attention. Your feedback is extremely valuable for us. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we... More 

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