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Ibis Oran Les Falaises

Avenue De Canastel Route | Des Falaises, Oran 31000, Algeria
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1 room 1 adult
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Ibis Oran Les Falaises
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175 Reviews from our TripAdvisor Community

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Bursa, Turkey
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly, the reception is not welcoming. Do not pay in euros exchanging currency here, their rates are low. We stayed for 3 nights and we were asked to pay in advance. The room is small, so is the bathroom. The rooms with sea view has an amazing view, if you have time to stay and enjoy. The breakfast does not... More 

Helpful?
Thank estella2703
Algiers, Algeria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 28, 2015

The staff should be more welcoming their customers, specially at reception because it's the first point you encounter when you enter the Hotel from your long trip. I was really disappointed when they booked room with extra money to pay because it's sea view, but I didn't order to have this view and that was the only choice. If I... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank mohamed_zakour
Barcelona, Spain
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 27, 2015 via mobile

I spent a whole month in this hotel for a bussines trip and been there many other times for a week also for bussines purposes. It is a new, clean and modern hotel for a very good price. Not very common in the area to find a place like this. The sheraton is only about 500 meters from it so... More 

Helpful?
Thank Dan T
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 8, 2015

I have stayed for two nights for a business purpose. I can say that was one of the worst experiences in my life! The location of the hotel is good, and the rooms are clean. The check-in time is longer than average. I am a platinum member of ClubAccor and did not get the necessary appreciation. I did not receive... More 

Helpful?
Thank Ahed K
Sidi Bel Abbas, Algeria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 25, 2014 via mobile

Do Not expect too much. Location is good, breakfast average. There was't a fridge in the room. I know there is no minibars in Hotel İbis but a fridge is needed. An additional pair of towels as well. Two small hand towels are not enough for two grown-ups

Helpful?
2 Thank serinkedi
Amina D, Directeur général at Ibis Oran Les Falaises, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Oran Les Falaises. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Mississauga, Canada
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed December 12, 2014

For many years I was avoiding staying in IBIS hotels worldwide, however this time and due to unavailability in many hotels for a major even in Oran I had to spend 2 nights in IBIS Oran. But I could admit that I was wrong, for a short business trip I found this hotel very convenient. Staff are very friendly specially... More 

Helpful?
Thank Emad B
Amina D, Directeur général at Ibis Oran Les Falaises, responded to this review
Google Translation

Monsieur , Nous vous remercions pour vos commentaires suite à votre séjour à ibis Oran Les Falaises. C’est avec grand... More 

Guildford, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 21, 2014

It's clean and comfortable enough to put your head down for the night. There was no bath, just a shower (OK if you only want a shower). 2 out of 5 of us had issues with the shower either being blocked, missing the shower screen or smelling a bit. There's no tea / coffee making stuff in the room which... More 

Helpful?
Thank FOAD_Bob
Amina D, Directeur général at Ibis Oran Les Falaises, responded to this review

Dear Sir, We are sorry that the service and the performance were not up to your expectations, and we ask you to accept our most sincere excuses. Be assured that the necessary measures will be implemented to improve the evoked quality of the services. Thanking you for your constructive approach, we hope to have the pleasure to welcome you again... More 

Sant'Antìoco, Sardegna, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2014 via mobile

I was here at Ibis Les Falaises for a bit more than a week for a working trip. It's a nice and comfortable Hotel in which priority is concentrated on customs' rest quality. Indeed the bed was really big and a pleasure to sleep in. The room in which I stayed was little but clean with nice furniture and with... More 

Helpful?
Thank Neehon
Amina D, Directeur général at Ibis Oran Les Falaises, responded to this review
Google Translation

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Oran. C’est avec grand plaisir que nous... More 

Cairo, Egypt
1 review
1 of 5 stars Reviewed June 20, 2014

4 problem in the bathroom in our 2 rooms. The night manager answer me when I complain that is not big problem. He make me very bad mood all week. I have been 19 years in hotel management never ever see some thing like that

Helpful?
Thank Moh3923
Amina D, Directeur général at Ibis Oran Les Falaises, responded to this review

Dear Sir, We are sorry that the service and the performance were not up to your expectations, and we ask you to accept our most sincere excuses. Be assured that the necessary measures will be implemented to improve the evoked quality of the services. Thanking you for your constructive approach, we hope to have the pleasure to welcome you again... More 

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