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Hotel Naqua City Hirosaki

Certificate of Excellence
1-1-2 Omachi, Hirosaki 036-8004, Aomori Prefecture (Formerly Bestwestern Hotel Newcity Hirosaki)
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Hotel Naqua City Hirosaki
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Ranked #3 of 34 Hotels / Ryokan in Hirosaki
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 29, 2014
Chris B Sydney, Australia
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114 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

We stayed at the Best Westin Hirosaki for 5 nights in September 2014. It was a very pleasant experience. I would definitely stay at this hotel again. This is a business type hotel and the rates reflect that. We got a very good rate by booking 60 days in advance over the internet. The room was clean, of reasonable size... More 

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Vancouver, Canada
Top Contributor
104 reviews 104 reviews
27 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed August 26, 2014

Looked like great rates online, decided to book upon arrival - unfortunately, hotel wanted 50% more in person - used free wifi to reserve on-line in their lobby to secure internet rate! Besides the confusing start was a somewhat updated hotel and supported some Hirosaki exploration. Hotel has some Enlgish speaking staff, excellent free wi-fi, and good food/lounge spaces. Just... More 

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Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

This hotel was very nice. The room was good size and the hotel staff was excellent. They had a bar and restaurant that was convenient. The hotel staff was great and very helpful. The only thing I would like different was the workout area included in the room stay, it was an additional cost per day. other that that I... More 

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Sydney, Australia
Contributor
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 30, 2014

Stayed for just one night - hotel is very conveniently located next to the station - had a room quite high up, compact but well-designed, built-in desk/bench was along the wall below the window with interesting view of city to mountains, great night lights. Bed was comfortable. Free internet worked well. Sufficient power points to recharge various devices at the... More 

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Bonsall, California
Top Contributor
221 reviews 221 reviews
98 hotel reviews
475 helpful votes 475 helpful votes
5 of 5 stars Reviewed April 29, 2014

There isn't much reason for most tourists to stop in Hirosaki, but if you do this is for sure the nicest hotel in town. The other hotels near the station are inexpensive Japanese business hotels with tiny rooms. The rooms here are small, but well designed and attractively decorated. Everything is new and modern. Free internet worked well and was... More 

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London
Top Contributor
198 reviews 198 reviews
91 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed December 13, 2013

Contrary to some recent reviews this hotel is fine with friendly staff, high quality rooms, good breakfast and good value if booked early through a booking site. Car parking fine and cheap. Hirosaki offers an alternative town to Aomori for staying in before or after a flight to Aomori. The hotel could be a bit western for some.

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Tokyo, Japan
Top Contributor
119 reviews 119 reviews
88 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 17, 2013

Interior Decor: Wood and black/white - sophisticated Exterior appearance: Shopping mall like appearance near JR Hirosaki train station Location: Adjacent to train station - convenient Outside view: JR Hirosaki train station area - OK Price: Very reasonable Service: Good Room Number: 816 Bed: Comfortable

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Tokyo
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed January 4, 2013

I am writing this for a Japanese friend who is not a member. He spent 3 different visits at this hotel while handling an incredibly difficult problem with a client. The rooms and breakfast are extremely high quality. For the price an absolute steal. But when I really needed their help they let me down. After spending a stressful week... More 

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Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 27, 2012

Not my favorite hotel, but probably the only business hotel for a US traveler. I stayed here two weeks ago, and my room was tired and worn. The first room they gave me I could not fit my standard roller board intol the bedroom area 0 they room was just too mall. I asked for a larger room which was... More 

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Pontefract
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 17, 2012

Good location, close to railway station. Staff very friendly and helpful. Rooms are a good size by by Japanese standards. Good choice at breakfast. Everywhere is clean. Wired internet in rooms is very simple to use. I have not eaten dinner here but it gets good reviews. Overall, if you need to stay in this area, stay here!

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