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Hotel Naqua City Hirosaki

Certificate of Excellence
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1-1-2 Omachi, Hirosaki 036-8004, Aomori Prefecture (Formerly Bestwestern Hotel Newcity Hirosaki)
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Hotel Naqua City Hirosaki
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

There are several hotels next to the Hirosaki JR station, this hotel is the best value for money. The room and bathroom are clear and spacious, the breakfast has loads of variety with good seasoning. However, I think it does need some maintenance, as most of the carpet in the breakfast lounge are wearing-off. This hotel is about 2 minutes... More 

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Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

We stayed at the Best Westin Hirosaki for 5 nights in September 2014. It was a very pleasant experience. I would definitely stay at this hotel again. This is a business type hotel and the rates reflect that. We got a very good rate by booking 60 days in advance over the internet. The room was clean, of reasonable size... More 

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Vancouver, Canada
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed August 26, 2014

Looked like great rates online, decided to book upon arrival - unfortunately, hotel wanted 50% more in person - used free wifi to reserve on-line in their lobby to secure internet rate! Besides the confusing start was a somewhat updated hotel and supported some Hirosaki exploration. Hotel has some Enlgish speaking staff, excellent free wi-fi, and good food/lounge spaces. Just... More 

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Indianapolis, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 28, 2014

This hotel was very nice. The room was good size and the hotel staff was excellent. They had a bar and restaurant that was convenient. The hotel staff was great and very helpful. The only thing I would like different was the workout area included in the room stay, it was an additional cost per day. other that that I... More 

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Sydney, Australia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 30, 2014

Stayed for just one night - hotel is very conveniently located next to the station - had a room quite high up, compact but well-designed, built-in desk/bench was along the wall below the window with interesting view of city to mountains, great night lights. Bed was comfortable. Free internet worked well. Sufficient power points to recharge various devices at the... More 

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Bonsall, California
Level Contributor
336 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 570 helpful votes
5 of 5 stars Reviewed April 29, 2014

There isn't much reason for most tourists to stop in Hirosaki, but if you do this is for sure the nicest hotel in town. The other hotels near the station are inexpensive Japanese business hotels with tiny rooms. The rooms here are small, but well designed and attractively decorated. Everything is new and modern. Free internet worked well and was... More 

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Level Contributor
237 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed December 13, 2013

Contrary to some recent reviews this hotel is fine with friendly staff, high quality rooms, good breakfast and good value if booked early through a booking site. Car parking fine and cheap. Hirosaki offers an alternative town to Aomori for staying in before or after a flight to Aomori. The hotel could be a bit western for some.

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Tokyo, Japan
Level Contributor
125 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed November 17, 2013

Interior Decor: Wood and black/white - sophisticated Exterior appearance: Shopping mall like appearance near JR Hirosaki train station Location: Adjacent to train station - convenient Outside view: JR Hirosaki train station area - OK Price: Very reasonable Service: Good Room Number: 816 Bed: Comfortable

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Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed January 4, 2013

I am writing this for a Japanese friend who is not a member. He spent 3 different visits at this hotel while handling an incredibly difficult problem with a client. The rooms and breakfast are extremely high quality. For the price an absolute steal. But when I really needed their help they let me down. After spending a stressful week... More 

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Chicago, Illinois
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 27, 2012

Not my favorite hotel, but probably the only business hotel for a US traveler. I stayed here two weeks ago, and my room was tired and worn. The first room they gave me I could not fit my standard roller board intol the bedroom area 0 they room was just too mall. I asked for a larger room which was... More 

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Bathroom (4)
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Business center/function rooms (1)
Room/suite (6)
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