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Okura Act City Hotel Hamamatsu

Certificate of Excellence
111-2 Itayamachi, Naka-ku, Hamamatsu 430-7733, Shizuoka Prefecture
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1 room 1 guest
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Okura Act City Hotel Hamamatsu
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300 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • Indonesian first
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    (300)
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    (84)
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Anyang, South Korea
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Right beside of Hamamatsu station. Within 3 minutes by walk. Easy to approach city center as well(better take a taxi. Basic fare). Didn't try a breakfast. Very nice city view from the room. Awesome.

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel.Thank you for choosing us to stay in Hamamatsu.We are also glad satisfied with the views from the your rooms.Please by all means staying also when it came to Hamamatsu. We are looking forward to serving you again. Thank you.   More 

Madrid, Spain
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Great room, clean and quiet. Breakfast both continental and Japanese, delicious. The pool also great and staff very helpful. A nice stay for relaxing, but not so many things to do around. I recommend this hotel.

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. It was good to be a fulfilling stay.How was the view from the 29th floor of the pool?Thank you for praise the staff.It will be their encouragement.We are looking forward to serving you again. Thank you.   More 

Hong Kong Region, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A very convenient location. Good view of beautiful Hamamatsu city. Spacious room and public area. All staff including Front Desk and housekeeping ladies are polite and friendly. Helpful Concierge.

Was this review helpful? Yes 1
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. Also, thank you praise the hospitality of the staff.Compliments of from our customers is the best of encouragement.The hotel is close to Hamamatsu Station.Also please come stayed If you come in Hamamatsu.we look forward to seeing you.                         More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2015

I'm very interested with hotel design of okura , it was describing a musical tools. good design, service & friendly staff. at the top of these hotel you can see all view of Hamamatsu city, because these hotel is the highest. please coming to these city & sleep well at these hotel. and the others is easy to getting a... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.We glad to Could enjoying the views from the upper floors.Thank you for praise the staff.It will be their encouragement.We are looking forward to serving you again. Thank you.   More 

Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 8, 2015

It's a nice and tall hotel 45 floors. The city view from the elevator is looking at around the city of Hamamatsu. Located across the JR / Shinkansen station and nearby to malls around the hotel makes it very convenient and practical for business and traveling. The room is standard and equipped with free wifi. The facility also standard four-five... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.Thank you for the words of praise. We will continue the services that delight our customer .We are looking forward to serving you again. Thank you. More 

Reutlingen, Germany
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

In late spring I stayed in this hotel during a business trip. The hotel is located in walking distance to the train station and also close to some great places to go shopping. The view from the 40ish floor was breathtaking and breakfast was very good too. Rooms were very clean and the bed had a perfect mattress. The only... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. We glad to Could enjoying the views from the upper floors.Sorry for not attach to hope at the bar.We will further study.We are looking forward to serving you again. Thank you.    More 

Ho Chi Minh City, Vietnam
Level Contributor
63 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 16, 2015

This is my 4th stay in Okura over the many years and it still looks the same as it did 10 years ago. Maintanance of the common areas is fantastic and it still looks good as new but As there have been no upgrades to the rooms in all this time, it is starting to show its age. I would... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you for using always Okura Act City Hotel Hamamatsu. Since opened to 21-year ago, we are also promoting renovation of the rooms. Please expect to future of Okura Act City Hotel Hamamatsu. Did you enjoy the views from the rooms on the upper floors? In close from the train station, there are many shopping areas. Please visit us when... More 

Missouri City, Texas
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 5, 2015

Stayed at this hotel during Golden Week in Japan. We went to the infamous kite festival. The hotel is the hub for a lot of the activities for the festival. Walking distance to many restaurants and right next door to the train station and two malls. You can also rent bikes or take the commuter train to nearby cities. You... More 

Was this review helpful? Yes 1
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. It is very pleasure that you enjoyed our hotel and stay in Hamamatsu. We are looking forward to serving you again. Thank you. More 

Penang Island, Malaysia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 4, 2015

The hotel is located very near to the Hamamatsu station and the Shinkansen shopping mall. The rooms are quite spacious with clean bathroom attached. Basic toiletries are available within the room including a hair dryer. Yukata is also prepared for ladies who wish to have a taste on Japanese style. However, personally I find the pillows given are too soft... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.Sorry less kind of breakfast.We will in the future reference.Pillow can be changed to other types.Because if your room without amenities can also be ready also, please contact us to the House Keeper.We are looking forward to serving you again. Thank you. More 

Stockholm, Sweden
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 2, 2015

Located in downtown, just 5 min walk from the central Railway station with the Shinkansen and the shopping malls. Impressive entrance and reception area. Generally small rooms but clean and tidy. The hotel is located in the only skyscraper in the city, a real landmark - impressive view from the rooms. Several bars and high class restaurants in the same... More 

Was this review helpful? Yes
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. Did you enjoy the views from the rooms on the upper floors?We will continue to aim to hotels that delight our customers. Please visit us when You came to Japan. In addition, we look forward to seeing you. More 

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