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Okura Act City Hotel Hamamatsu

Certificate of Excellence
111-2 Itayamachi, Naka-ku, Hamamatsu 430-7733, Shizuoka Prefecture
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Okura Act City Hotel Hamamatsu
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Okura Act City Hotel Hamamatsu
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268 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Ho Chi Minh City, Vietnam
Top Contributor
59 reviews 59 reviews
55 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 4th stay in Okura over the many years and it still looks the same as it did 10 years ago. Maintanance of the common areas is fantastic and it still looks good as new but As there have been no upgrades to the rooms in all this time, it is starting to show its age. I would... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you for using always Okura Act City Hotel Hamamatsu. Since opened to 21-year ago, we are also promoting renovation of the rooms. Please expect to future of Okura Act City Hotel Hamamatsu. Did you enjoy the views from the rooms on the upper floors? In close from the train station, there are many shopping areas. Please visit us when... More 

Missouri City, Texas
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel during Golden Week in Japan. We went to the infamous kite festival. The hotel is the hub for a lot of the activities for the festival. Walking distance to many restaurants and right next door to the train station and two malls. You can also rent bikes or take the commuter train to nearby cities. You... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. It is very pleasure that you enjoyed our hotel and stay in Hamamatsu. We are looking forward to serving you again. Thank you. More 

Penang Island, Malaysia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located very near to the Hamamatsu station and the Shinkansen shopping mall. The rooms are quite spacious with clean bathroom attached. Basic toiletries are available within the room including a hair dryer. Yukata is also prepared for ladies who wish to have a taste on Japanese style. However, personally I find the pillows given are too soft... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.Sorry less kind of breakfast.We will in the future reference.Pillow can be changed to other types.Because if your room without amenities can also be ready also, please contact us to the House Keeper.We are looking forward to serving you again. Thank you. More 

Stockholm, Sweden
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located in downtown, just 5 min walk from the central Railway station with the Shinkansen and the shopping malls. Impressive entrance and reception area. Generally small rooms but clean and tidy. The hotel is located in the only skyscraper in the city, a real landmark - impressive view from the rooms. Several bars and high class restaurants in the same... More 

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オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. Did you enjoy the views from the rooms on the upper floors?We will continue to aim to hotels that delight our customers. Please visit us when You came to Japan. In addition, we look forward to seeing you. More 

Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My mom and I stayed in this hotel in one of 5 hotels we stayed during our holiday to Japan (from 5th to 10th April 2015). I would say this is the best hotel. Staying at 32nd floor gives us a very nice view in the morning right after we woke up. The bathroom also superb and we took the... More 

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Syney
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 13, 2015

Pro's: * Great location right beside Hamamatsu JR Station * Venue has a number of eating venues attached to it on the lowest floor giving a wide variety of options * Hotel has a viewing platform on the 45th level with a birds eye view of the entire city + Mt Fuji (sadly, the cloud cover on the day killed... More 

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SG
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 28, 2015

Enjoyed a lovely stay here - clean, comfortable and safe! Great connectivity, convenient and friendly staff. Awed by the view from my room on Level 39! The train station is just a short stroll away too :)

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Basingstoke, United Kingdom
Top Contributor
70 reviews 70 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 20, 2015

A grand Hotel. Staff friendly. Rooms are large. Free wifi through out the hotel. Bed was comfortable. Great views from the room. The hotel rooms are on the top part of the building so I imagine all rooms have a good view. Breakfast is a buffet and good selection.

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Gurgaon, India
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 19, 2015

Stayed on 32nd floor and theiew from the window is just awesome. Feels like every building in the locality is very small. A plethora of foodies in breakfast and everything is written in English...a very good sign for people who are not so comfortable with Japanese. The hotel staff is very amicable and almost everyone is well versed in English.... More 

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Redditch
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

As others have said great views, we were on the 38th floor facing the mountains. Good sized rooms and bathrooms, and both very clean. The staff were always friendly and helpful. The only down side I'd say was the breakfast plenty of choice but staff a bit slow on replenishing items. And that you have to get your own coffee... More 

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