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Okura Act City Hotel Hamamatsu

111-2 Itayamachi, Naka-ku, Hamamatsu 430-7733, Shizuoka Prefecture
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Okura Act City Hotel Hamamatsu
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Okura Act City Hotel Hamamatsu
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248 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Basingstoke, United Kingdom
Top Contributor
67 reviews 67 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

A grand Hotel. Staff friendly. Rooms are large. Free wifi through out the hotel. Bed was comfortable. Great views from the room. The hotel rooms are on the top part of the building so I imagine all rooms have a good view. Breakfast is a buffet and good selection.

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Gurgaon, India
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed on 32nd floor and theiew from the window is just awesome. Feels like every building in the locality is very small. A plethora of foodies in breakfast and everything is written in English...a very good sign for people who are not so comfortable with Japanese. The hotel staff is very amicable and almost everyone is well versed in English.... More 

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Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

As others have said great views, we were on the 38th floor facing the mountains. Good sized rooms and bathrooms, and both very clean. The staff were always friendly and helpful. The only down side I'd say was the breakfast plenty of choice but staff a bit slow on replenishing items. And that you have to get your own coffee... More 

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Top Contributor
57 reviews 57 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly service and great impeccable view is what you'll get for certain. I particularly enjoy the convenience of the walkway at the 2/F which connects to the station shopping area and the Museum of Musical Instruments. Lots of places to eat and shop, yet without the crowd. We also enjoy the breakfast buffet. Not luxury but fresh ingredient abound and... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good location, connectedto Hamamatsu station. Okura is one of the biggest Japanese hotel groups jence their service, facilities are more than average. You can enjoy window shopping in the mall in the same building, you wont be bored.

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Bangalore, Karnataka, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2015

It was excellent experience. Breakfast had many variety. Services were excellent. Location is very close to train station. Many options if restaurant in same building makes it very convenient for food lovers. Food plaza opened 24/7 adds to the overall convenience of travellers. Rooms was spacious and hotel lobby give grand feelings. Overall stay was very good.

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Top Contributor
139 reviews 139 reviews
24 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed November 21, 2014

I stay at the Okura at least 4 times a year for the last 13 years, so I've come to know it pretty well. It feels like home to me. Hamamatsu is a wonderful city that is filled with culture - especially if you like music. The Okura is THE place to stay in Hamamatsu, and you can see the... More 

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Ho Chi Minh City, Vietnam
Top Contributor
74 reviews 74 reviews
17 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 12, 2014

I stayed here for one night while travelling across Japan (from Osaka to Tokyo.) It takes only 5 minutes to walk to the train station. From there, you can transport to almost anywhere. I used the Shinkanshen for the first time here too. There's a musical museum by 3 minute walk from the hotel. However, the dinner was average with... More 

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London, United Kingdom
18 reviews 18 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 28, 2014 via mobile

I stay here every year and usually sleep well but last night the uncomfortable bed kept me awake. The surface was hard and unbending on top a bouncy cheap feeling construction. Only way to sleep is flat on your back! Also loud wind noise at night, being near the ocean and on 40th floor. Service is wonderful. Breakfast good but... More 

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Lombard, Illinois
12 reviews 12 reviews
11 hotel reviews
5 of 5 stars Reviewed October 19, 2014

This hotel is located right by the Hamamatsu train station. Buffet style Western and Japanese breakfast, attentive hotel staff and spacious rooms by Japanese standards. Free wifi in room as well. Can be a bit tricky to get to from the train station if you miss a sign, so pay close attention. I would stay here again!

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