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BEST WESTERN PLUS Peppertree Auburn Inn

401 8th Street SW, Auburn, WA 98001-5901
Hotel amenities
Ranked #1 of 7 hotels in Auburn
4.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveler rating
    25
    16
    5
    8
    3
Date Rating
penpen08
Hayden, Alabama
Senior Reviewer
6 reviews
3 of 5 stars Reviewed January 9, 2012

The lobby is very nice and beautifully decorated. The front desk staff was very friendly. The rooms were a little outdated but clean. There was a strong fragrance in the hallway. Location is convenient to Muckleshoot Casino but that was about it. The location left me a little uncomfortable staying here by myself. More

Was this review helpful? Yes
Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
January 11, 2012

Thank you so much for the review. I'm really sorry that you felt our rooms were a little outdated. If you have any specific suggestions please feel free to fill out our survey on our website. We take recommendations very seriously and the survey goes directly to the owners. I'm also very sorry you felt uncomfortable as far as the... More

Shannon J
Kent
1 review
1 helpful vote
1 of 5 stars Reviewed December 5, 2011
1
person found this review helpful

I will never stay here or recommend this hotel. My cousin and i stayed here this past weekend on Dec 3 and let start by telling you I have never stayed at a hotel where their employees are allowed to use the pool and Drink while guest are present. The reason I know he is an employee was because the... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
January 11, 2012

We do not tolerate this kind of behavior at all. Employees are never allowed to use any of our facilities. I did review the cameras in the pool area just to make sure. Thank you for bringing these issues to my attention. I really appreciate you looking out for us. Thank you again. Khara More

bexnate
salem, oregon
Contributor
20 reviews
11 helpful votes
5 of 5 stars Reviewed November 19, 2011

I was so happy when I entered the foyer of this Best Western! Excellent service at Front Desk by two female employees. I just upped my status and was given a special treat when checking in. Also, there were free nachos and burritos for dinner and free beer as well! My room was amazing. I had a king-size bed that... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
December 16, 2011

I absolutely LOVE guests like you!!!!!!! Thank you - Thank you - Thank you! Khara More

Northshore65
North Vancouver, Canada
2 reviews
1 helpful vote
2 of 5 stars Reviewed November 16, 2011

On our first night we were kept up all night by the fridge that kept coming on and off every 10 minutes or so and vibrating very loudly. We discovered that it wasn't working the next morning when none of our things were cold. When I asked if we could change rooms as none of us had slept, they explained... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
December 16, 2011

Thank you for expressing your concerns. We are so very sorry. We will use this review as a training tool to insure this does not happen to future guests. Khara More

christi4663
Seattle, Washington
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed October 21, 2011

A long time friend and I planned our reunion at this hotel because it was a good halfway point between where we live. Best Western properties are pretty reliable when it comes to clean and comfortable accommodations, but this property was more upscale than I expected it to be. The rooms are large and beautifully appointed with a modern vanity,... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
December 15, 2011

Wow! Thank you so much. It is so nice of you to take the time to write us such a wonderful review. Thank you again. Khara More

Alex A
Wilkeson, Washington
1 review
5 of 5 stars Reviewed October 20, 2011

I stayed the night before my wedding, the room was huge and I was able to get ready with my bridesmaids and have plenty of space. Breakfast was included at the selection for a free breakfast is awesome. Waffles, eggs, make your own breakfast burritos, ham, cheese, salsa, coffee/tea/juice. It was impressive. I left my phone charger when I checked... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
December 15, 2011

First of all CONGRATULATIONS!!!!! Thank you so very much for staying with us! I really appreciate your kind review. Thank you again! Khara Nixon More

mcummings
Auburn, Washington
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed October 13, 2011

A very nice place to stay in Auburn. It is very clean and the 24 hour pool and hot tub is a great feature. I have stayed her several times and the service has always been outstanding. More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
October 14, 2011

Thank you so much for continuing to stay with us. We really appreciate your support! Thank you for taking the time to review us on Trip Advisor also. Khara More

Shirley O
Stanley
2 reviews
2 of 5 stars Reviewed September 28, 2011

I saw the same stuff on the floor for my entire stay, which tells me the carpet was not vaccumed even once during our stay of 6 days in September, 2011. Room was overpriced and breakfast was a joke that we went to a restaurant every morning. Staff tried to be friendly but when asked a question they could not... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
October 14, 2011

I am so very sorry about everything in this whole review. Our guests are very important to us. When we get a review like this it really does effect us. We are all very sorry and we will work hard each day to improve. We don't ever want our guests feeling like this. Again, we are all very sorry. Khara More

Idaho4me
Lewiston, Idaho
Contributor
19 reviews
35 helpful votes
4 of 5 stars Reviewed September 27, 2011

We chose the PepperTree because of it's proximety to the White River Amphitheater, a popular concert venue just South of Auburn Washington. We were NOT dissapointed! The room was very nice, Staff, friendly, helpful....beautiful lobby. You can ALWAYS trust Best Western.....so not much to say there. Thank you PepperTree! More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
October 14, 2011

Thank you for staying with us! I hope the concert was fantastic! The White River Amphitheater is a wonderful concert venue. Next time you visit......Please feel free when checking in to always ask for specific room placement. We are happy to place you wherever you wish. If you get up to the room and it's not satisfactory just give us... More

ariverbabe
Portland, Oregon
Contributor
15 reviews
3 helpful votes
5 of 5 stars Reviewed September 21, 2011

Our family was in this area for a birthday party. The location of the hotel was perfect for us. Quiet, clean and reasonably priced. We booked five rooms. The staff was super helpful and friendly. The rooms were spacious and comfortable. The beds were very comfy. We would stay here again! More

Was this review helpful? Yes
Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
October 14, 2011

I'm so glad you had such a Happy Birthday! We love birthday parties. I hope you made use of our hospitality room. A lot of people will use it for cake, ice cream, and PRESENTS!! Thank you for the review and Thank You for staying with us also. Khara More

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BEST WESTERN PLUS Peppertree Auburn Inn Also Known As

  • Best Western Auburn
  • Auburn Best Western
Address: 401 8th Street SW, Auburn, WA 98001-5901

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BEST WESTERN PLUS Peppertree Auburn Inn
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