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Quality Inn Arlington

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5200 172nd Street NE, Arlington, WA 98223
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Quality Inn Arlington
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101 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    32
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    11
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25
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Japanese first
  • Any
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  • All months
    (101)
  • Mar-May only
    (23)
  • Jun-Aug only
    (43)
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    (25)
  • Dec-Feb only
    (10)
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Seattle, Washington
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was in town for work for 2 nights and chose to stay at the Quality Inn, and I'm glad I did. Check in was smooth and quick with very friendly staff working. I asked for a quiet room and was able to secure one at the end of the second floor. While it is a tad off I-5, it's right... More 

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San Ramon, California
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

Although we found the staff to be very friendly and attentive, they could not overcome the worn, "knotty" sheets and permanently stained comforter. In addition, the computer was down for three of of our four day stay and the printer was inoperative because of a need for a new toner cartridge. On a positive note, the breakfast was well -maintained... More 

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ASHOO O, Manager at Quality Inn Arlington, responded to this review

Thank you for staying with us. We apologize about the inconvenience that you experienced due to the worn out sheets. I remember discussing this issues upon your check out and as promised I compensated you for one night. In every hotel industry worn out sheets issues is something that everyone overlooked sometimes. Due to a very busy season sometimes housekeeping... More 

Travelers are raving about these Arlington hotels

Surrey
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Last minute our family decided to spend the night in Arlington. Used Priceline to book this hotel for a great rate. It was a standard 2 Queen room. Included a continental breakfast with waffles, pancakes, yogurt, cereal, oatmeal, fruit, toast, bagels, juice and coffee. Internet speed was quite good for complimentary. I had an online webinar that I attended and... More 

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ASHOO O, Manager at Quality Inn Arlington, responded to this review

Thank you so much for taking your time to share us your experience during your stay with us at Quality Inn Arlington. Your feedback is very important to us and it will inspire us to exceed our guest expectations. I am glad to hear you had a very pleasant stay. Hope to see you again soon. Best regards, Marlyn Kirkpatrick... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

This is the only hotel we could get at an affordable price. All the hotels were pretty booked due to the big event. We were close enough to all the places we wanted to visit. The only thing we didn't like is for two people we had to asked for extra towels. And not being told about the charges for... More 

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ASHOO O, Manager at Quality Inn Arlington, responded to this review

Thank you for sharing us your feedback during your stay. I am very sorry to hear that you had to ask for towels twice. I will make sure to communicate and further coach my staff to be more attentive to tend our guest needs. Thank you for your business and hope to see you again soon. Best regards, Marlyn Kirkpatrick... More 

Portland
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The first room we were given stunk of cat urine! It permeated everything! After "coaxing" the manager found us another room, which was fine. The beds were comfortable enough, adequate hot water, A/C worked fine. Breakfast was good for this hotel. Kitchen staff was friendly. No frills, and after the initial room odor left our noses, it was fine. This... More 

Was this review helpful? Yes 1
ASHOO O, Manager at Quality Inn Arlington, responded to this review

Thank you for taking your time to share us your experience during your stay. I am very glad to hear you had a very pleasant stay. Hope to see you again soon. Best regards, Marlyn Kirkpatrick Manager (360) 403-7222 More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2015

No wonderful amenities, but it did have a solid wifi connection and good breakfast each morning. Clean, functional rooms. Will be my choice on the next visit up here. The gas station and restaurant in the shared parking lot is a big plus.

Was this review helpful? Yes
ASHOO O, Manager at Quality Inn Arlington, responded to this review

Thank you for your review and for choosing to stay at our hotel. I'm happy that you enjoyed your stay. I'm glad to hear that the restaurant and gas station nearby worked out for you. I'm looking forward to having you again soon. Have a great day! Best regards, Marlyn Kirkpatrick Manager (360) 403-7222 More 

Everett, Washington
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 25, 2015

The good. Was able to check in extremely early (10:30 am) on the day of my arrival. The room was clean and what was to be expected in my mind. All the staff I interacted with were very polite and friendly. The not so good. It's only a 2 story property, but there is no elevator. So if you cant... More 

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ASHOO O, Manager at Quality Inn Arlington, responded to this review

Dear Guest, Thank you for your kind comments. I am glad to hear that they were able to checked you in early. I will be sure to let our staff know how much of an impact they made on your stay. However, I am sorry to hear about the quarters not available at that time. I will make sure to... More 

1 review
1 of 5 stars Reviewed May 17, 2015 via mobile

We checked in with no problem but when we entered our room, it was filthy, dog bones on the floor , beds not made up, garbage in the room and it stunk. We were offered another room, first thing we noticed was the blood droplets on the comforter. NEVER AGAIN!!

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Snohomish, Washington
1 review
5 of 5 stars Reviewed April 22, 2015

The daytime manager Marlyn is outstanding in terms of knowledge, information and service. The room I had was incredibly well laid out for me, impeccably clean and quiet, and I slept like a baby. Everything I wanted was there. I even showed up on a lark with no toiletries for the night and they gladly supplied me with complimentary items.... More 

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penticton
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 21, 2015

The carpeted hallways and stairway to the second floor were dirty and not vacuumed every day,the blanket across the end of the bed had black soil marks on it,the room garbage was not emptied every day,the free breakfast area ran out of knives 2 days running.the ketchup was expired.the cleanup cloth was filthy,no clean up lady working in the kitchen... More 

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