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All 3 Airway Heights hotels

Northern Quest Resort & Casino

100 N. Hayford Road, Airway Heights, WA 99001
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Northern Quest Resort & Casino
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87%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
PackFan320 Coeur d'Alene, Idaho
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204 people have reviewed this hotel

Traveler rating
    133
    48
    6
    8
    9
See reviews for
20
95
8
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Coeur d'Alene, Idaho
Top Contributor
53 reviews 53 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We live in Idaho and as a last minute getaway decided to book a night at this hotel. We are not really gamblers, but enjoy the casino and people watching. On-line the hotel looked very nice. Upon arriving we were blown away!! This is a FANTASTIC hotel! It is beautifully decorated and ultra clean. Our room far exceeded what we... More

Was this review helpful? Yes 1
Spokane
Top Contributor
60 reviews 60 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Northern Quest with my husband for a fun night - gambling, dinner, and Tower of Power concert. We've never stayed here before so we loved the FREE valet and the front desk staff were extremely nice and helpful...especially Alden! He got us set up super quickly and even registered us for the Camus Club. We also... More

Was this review helpful? Yes 1
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

We agree it’s definitely worth staying the night, or 2 or 3 or…. well, you get the idea! Thank you so much for sharing your experience at our resort! We are also big fans of the nationally and internationally acclaimed acts that grace our indoor stage and Tower of Power is no exception. They rocked the house! The hotel stay... More

Tacoma, Washington
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were here for the night and really enjoyed the fabulous shower, but what Quest really does well is the attention to detail, you have the robes, exfoliating soap, lotion, shampoo, conditioner, bath gel, wrapped q-tips and cotton balls, the complimentary water for the coffee service (mini keurig with a selection of coffees). When was the last time you were... More

Was this review helpful? Yes 2
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

We are glad you notice the little things because that is what we are all about! Thank you for your review and thank you for staying with us! We are very proud of the fact that we offer excellent complimentary amenities such as the bottled water, Wi-Fi, valet, etc. Of course we love our bed ("The Bed") and spa-style showers.... More

White Salmon, Washington
Top Contributor
163 reviews 163 reviews
54 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Northern Quest resort on Business. What a pleasant surprise!! This is one of the nicest hotels I have stayed at in the Spokane area. The bed was out of this world comfortable, the shower was beyond fantastic, and the WIFI was lightening fast too. Big rooms with comfortable furnishings, great views, and super friendly staff... More

Was this review helpful? Yes 2
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

We're sorry you had to check out as well! Thank you very much for choosing us and taking the time to post a review. We appreciate your thoughts and are happy you enjoyed your stay. Again, thank you and we look forward to having you as our guest again, soon! More

Las Vegas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Recently stayed at the Northern Quest for a business trip. The rooms were gorgeous with very modern decor and comfy beds. The showers are huge and luxurious. My experience at the Spa was great and Meghan was an amazing therapist. My only note for the spa is that it would be nice if they would they open a bit earlier... More

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Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Hello and thank you for staying with us! We are glad you enjoyed the hotel, spa and gaming. We will share your comments with F&B management and team members. Perhaps next time you will get the opportunity to try Masselow's, and on Tuesday - Thursday, try their amazing new Prix Fixe menu. Thank you again or sharing your thoughts! More

Richland, WA
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2014

Northern Quest Resort is hands down, our favorite place to stay in Spokane. The rooms are clean with very nice décor, beds are super comfy and the shower is divine. One decrement, is that it is noisy on concert nights. Overall, this is a nice place to stay, and I recommend you treat yourself to breakfast at Masselow's the next... More

Was this review helpful? Yes 1
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for your review! We’re, of course, very pleased you enjoyed your stay and amenities. Concert nights are very popular but should you encounter a noise situation in the future, please let the front desk know so they can look into it immediately. Masselow’s is a fabulous place for breakfast and many know that it is a AAA Four... More

Spokane Valley, Washington
Senior Contributor
27 reviews 27 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 12, 2014

Just after I arrived with 3 other friends and bought 4 drinks and 2 cigars in the cigar bar we were kicked out by the manager who said the bar waitress had a problem with my girlfriend who hadn't even talked with her. After a losing our drinks and cigars and a fiasco with management they admitted they were in... More

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Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Hello and thank you for bringing this to our attention. The experience you described is not consistent with our service and values. While we have already shared your private comments with management, we will share these as well. Again, thank you. More

Spokane, Washington
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 11, 2014

Any chance i get ti stay here for free is always a good thing. I will not object to getting free food or a free room here. I stayed here during the week of March 3rd to the 8th. I had one king bed with my room view facing the outdoor concert venue and parking garage. This resort does not... More

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Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for staying with us! We are very happy you enjoyed the service and amenities. As you found, incidental fees are part of standard hotel fees and are refunded at the end of your stay if no damages occur. Although the surrounding site is on a plain, hopefully the convenience of being 8 minutes away from Spokane and even... More

Spokane, Washington, Usa
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 3, 2014

My husband and I stay at Northern Quest about four times a year for weekend getaways. The rooms are spacious and quiet, the beds are so comfortable and the shower with multiple heads is worth the stay itself. Hard to get early check-in if you're not a regular. Good valet service. Some excellent restaurants. Masselow's is well worth the price;... More

Was this review helpful? Yes 1
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you very much for your review. We thank you also for choosing us when you want a weekend getaway! We always love to hear guest’s experience with our famous showers and beds as well as the other amenities such as the free valet service. We’re also glad you had a chance to experience some of our eateries, such as... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2014

This was the 4th time that we have stayed at the Northern Quest - and we plan to return. The rooms are very nice ( showers are awesome!!!!) with comfortable beds. We enjoy the variety of eateries and the food is reasonably priced. We would appreciate a little larger non-smoking area in the casino, but over-all the resort is worthy... More

Was this review helpful? Yes 2
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for choosing us! We appreciate our frequent guests and are very happy to read that you enjoyed your stay, as well as plan to return! We will pass along your suggestion about the non-smoking area, and are glad you took advantage of it. The glass-walled area is available to all our non-smoking guests. Again, thank you for the... More

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Additional Information about Northern Quest Resort & Casino

Also Known As:
Northern Quest Hotel
Northern Quest Resort And Casino
Northern Quest Hotel Airway Heights
Address: 100 N. Hayford Road, Airway Heights, WA 99001
Location: United States > Washington > Airway Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Airway Heights
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The AAA Four-Diamond Northern Quest Resort & Casino is the premier destination in Eastern Washington, with award-winning restaurants, lounges and bars, complete luxury spa, extensive gaming options (with a non-smoking area), cigar bar, night club and star-studded entertainment all just minutes from Downtown Spokane. The Resort features 250 lavishly appointed rooms, including 22 suites; approximately 40,000 sq ft of flexible space for meetings and events. The Resort features an indoor pool and whirlpool, complimentary fitness center with personal trainers (by appointment), and complimentary shuttle, valet and garage parking. Northern Quest Resort & Casino – Spokane’s premier destination resort! ... more   less 
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