We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Airway Heights hotels

Northern Quest Resort & Casino

100 N. Hayford Road, Airway Heights, WA 99001
Hotel amenities
Save Saved
You added Northern Quest Resort & Casino to your Saves list
Northern Quest Resort & Casino
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
89%
Ranked #2 of 3 hotels in Airway Heights
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
reddeerab Red Deer
  • Overview
  • Reviews (240)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (76)
  • Location
  • More
true
Write a Review

240 people have reviewed this hotel

Traveler rating
    159
    57
    6
    8
    10
See reviews for
26
112
8
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
Red Deer
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this property is perfect - the rooms, service and restaurants. When we checked in we were told we were being upgraded due to the hotel being full. The upgrade was the most beautiful suite we've ever been in. Service in the spa was lovely with a nice assortment of products to purchase. Absolutely loved the toiletries in the... More

Was this review helpful? Yes
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

We were tempted to let your review stand on its own without a response, but then we just had to say, “Thank you!” We do apologize for the long lines and will forward your comments to our front desk management team. Our service standards earned us the Forbes Travel Guide Four Star and AAA Four Diamond rating which we strive... More

CHARLESTON
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

A fantastic facility throughout and highly recommended. Rooms are very modern, clean, and well kept. Showers are fantastic with the side spraying jets. The maintenance and service folks did an outstanding job keeping everything in order with several non-normal requests. Would certainly stay again. I'm certainly not taking away from the hotel at all but make sure your door shuts... More

Was this review helpful? Yes
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Hello and thank you for sharing your experience! The showers are definitely a guest favorite and we are also happy you enjoyed the rooms. We will forward your comments about locks to maintenance; we expect everything to reflect our AAA Four Diamond and Forbes Four Star Travel Guide rating. We hope you choose to stay with us again and glad... More

Terrace Heights, WA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We just stayed at the Northern Quest Casino for the weekend and it was a great stay! The first thing you notice when you pull up is the complimentary valet parking. Then, when you get to your room you notice how stylish it is. Then you notice in the bathroom my favorite part of the room. The gigantic walk in... More

Was this review helpful? Yes
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for choosing us! We are thrilled to hear you enjoyed your first stay. We hope it’s one of many! As you experienced, the amenities (such as complimentary valet) showers and rooms are indeed amazing! Thank you for sharing your experience. We look forward to seeing you again soon! More

Olympia, Washington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am having an amazing time here at the resort! The service everywhere so far is superb. The rooms are fantastic! Beds so comfy and the decor is delightful! Haven't used it, but there is a pillow menu :) the room has giant windows to look out. The shower has 4 different heads at different levels. 40" ish Samsung t.v.'s.... More

Was this review helpful? Yes
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

We love the fact you used the words amazing and superb in the first two sentences of your review! Thank you for staying with us and we hope the conference went well. We have to agree the showers and amenities are amazing. Next time, you’ll have to try the Pillow Menu! Masselow’s is also “excellent” and since you enjoyed dinner,... More

Troutdale, Oregon
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our weekend getway was to be part of a 90th birthday celebration so what better way to have fun before the party- stay at a Casino! This is our 2nd stay at Quest. Our 1st stay was wonderful so why not stay here again. Glad we did- our room was very nice- shower is one of the very best we... More

Was this review helpful? Yes 1
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for choosing us for a 90th Birthday Celebration! You experienced our service, room and world-famous showers after a 6-hour drive - perfect! We will pass along your thoughts on EPIC to management. The food and service are expected to meet the highest standards. Masselow’s is a fabulous choice for breakfast and is one of those “secrets” more people... More

Spokane
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Some people visit Northern Quest for the casino. Others for the great restaurants. I visit, however, for the pool and the state of the art fitness center. For some of my anti casino friends I lure them with the promise that they would never believe they are in a casino. They are truly in a resort hotel. The service is... More

Was this review helpful? Yes 1
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for your review! The pool, hot tub and fitness center are definitely worth the time to explore and enjoy. Many folks don’t realize that these amenities are far removed from the lights and excitement of the casino floor! We are very happy you spend your “mini-vacations” here and look forward to your future visits! More

seattle, wa
Top Contributor
63 reviews 63 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have to admit we had low expectations. Coming from Seattle I was grumbling the whole way about how much we were paying for a hotel in SPOKANE. However Northern Quest surpassed our expectations. The room was gorgeous, the bed was really great and the shower was out of this world. We both took REALLY long showers and we enjoyed... More

Was this review helpful? Yes 1
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Hello! Thank you for staying with us and we are thrilled we exceeded your expectations! We love surprising our guests with fabulous rooms, beds, service and complimentary amenities while allowing them to relax and/or showing them a good time. Often, the showers alone keep our guests coming back! We are also happy to hear you enjoyed the clubs (Impulse &... More

Missoula, Montana
Top Contributor
154 reviews 154 reviews
60 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself was very disorganized when we checked in tonight at 6:00 PM. Front Desk staff were not professional - they said their system was down and could not check us in and suggested we go get a drink and sit somewhere for a while. Now, I was trying to check in for business and well after any sort... More

Was this review helpful? Yes
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for sharing your feedback! We understand the frustration of the late check-in many of our guests experienced that evening and regret that we were not fully prepared for a second system crash. This is a very unusual situation and we tried our best to ensure we did not risk putting anyone in a room that was already occupied.... More

Pasco, Washington
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for our Birthdays. We had a lot of fun. The rooms were nice and very clean. I recommend doing the package deals. We did the fuel and play package. It comes with a $50 gift card for gas and it didn't even cost us that much to get there in fuel. The casinos were... More

Was this review helpful? Yes
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Happy –belated– Birthday(s)! Although we are sorry to hear the slot machine you wanted to play was down for updates, we are thrilled to hear you had a lot of fun! Packages to the hotel can always be found on our website and offer exceptional value to any stay! We look forward to your return and thank you for choosing... More

Moses Lake, Washington
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Perfect place to spend an Anniversary. The rooms are very spacious & the shower is to die for. Check in/out smooth and staff is very friendly. Stayed on the 8th floor & had a view of the Monster Truck show going on at the track. This our 2nd stay here this year & we will definitely be back.

Was this review helpful? Yes
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for choosing to celebrate your anniversary with us. We are honored! The showers are a perfect way to spend a morning and we’re happy you enjoyed your spacious rooms, even a view of some of the goings on at the racetrack to the west! You could also get a good view of the Outdoor Summer Concerts venue which... More

Owners: What's your side of the story?
If you own or manage Northern Quest Resort & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Northern Quest Resort & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Northern Quest Resort & Casino

Address: 100 N. Hayford Road, Airway Heights, WA 99001
Location: United States > Washington > Airway Heights
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia and Hotels.com so you can book your Northern Quest Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Northern Quest Hotel Airway Heights
Northern Quest Resort And Casino

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Bathroom (2)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (5)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Official Description (provided by the hotel)
The AAA Four-Diamond and Forbes Travel Guide Four-Star Northern Quest Resort & Casino is the premier destination in Eastern Washington, with award-winning restaurants, lounges and bars, complete luxury spa, extensive gaming options (with a non-smoking area), cigar bar, night club and star-studded entertainment all just minutes from Downtown Spokane. The Resort features 250 lavishly appointed rooms, including 22 suites; approximately 40,000 sq ft of flexible space for meetings and events. The Resort features an indoor pool and whirlpool, complimentary fitness center with personal trainers (by appointment), and complimentary shuttle, valet and garage parking. Northern Quest Resort & Casino - Spokane's premier destination resort! ... more   less 
Number of rooms
250

Questions & Answers

Questions? Get answers from Northern Quest Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer