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All 13 Ashland hotels

Holiday Inn Express Hotel & Suites Richmond North Ashland

2.5 of 5 Hotel   |   107 South Carter Road, Ashland, VA 23005
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Ranked #4 of 13 Hotels in Ashland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Troy M Malibu, California
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143 reviews from our community

Traveler rating
    75
    39
    9
    9
    11
See reviews for
60
22
6
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Malibu, California
Top Contributor
89 reviews 89 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stopped in at HIX one evening, and we were lucky enough to snag the last room! The room was very comfortable and quiet. My only complaint is the morning breakfast. The pancake machine remained empty as did the egg tray and sausage tray. A worker was present however she wasn't very motivated to restock. Cracker Barrel... More

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sugar land
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here just for night while we visited Kings Dominion. Our family of 5 felt the room size sufficient and comfortable. Free breakfast was standard fare, but we valued it because there are 5 of us and it does save us money and time. I found the hotel staff super friendly. We arrived early and were able to check... More

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Seekonk, Massachusetts
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

We stayed only one night, on our travels south, and were pleasantly surprised. This is not our first time with Holiday Inn, so we were hopeful that it would be as nice as before. It was. the staff was very friendly and the rooms clean. The breakfast is more than sufficient, having several choices, from which to choose. We will... More

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you for your nice review of our hotel Kim S. We are so glad that you had a great stay with us at our hotel and that you found it clean, comfortable and a good value. That is the Holiday Inn Express way! Thank you so much again and we hope to see you the next time you are... More

Allentown, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014 via mobile

We stayed at this hotel for 2 nights (originally reserved for 3). The whole building smelled like a cigarette, especially the 2nd floor. Even though we were in a non-smoking room, the odor permeated the room. If I found the first floor to have smelled better, we would have moved rooms. I asked the front desk staff a couple of... More

Was this review helpful? Yes 1
Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you Clare S for taking time out to review our hotel. We are sorry that you did not enjoy your stay with us. We apologize about the smoke smell in your room, we do have three smoking rooms on the second floor, but the first floor is completely smoke free. The hotel was completely sold out this past weekend... More

Top Contributor
60 reviews 60 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 2, 2014

Thank goodness we found this Holiday Inn Express. After traveling for many hours in bad weather, we couldn't go much farther. We were exhausted. I started calling hotels, but couldn't find one that had a room for 3 adults and 2 Kids. I finally got in touch with Holiday Inn Express and they found us a Queen Suite with 2... More

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you dotnbri1 for your 4-star review of our hotel. We really appreciate your nice words. We are so glad that we were able to accommodate you and your family during your travels and that you found your room to be clean and comfortable. We will be sure to share this with the rest of our staff. Thank you so... More

Nw York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014

wonderful stay ...excellent accommodation, hospitable staff....thanks to Mr F. Bazaar and his staff. Highly recommended. pool was nice and it has an indoor hot tub. Very nice continental breakfast ...so all together, a great experience

Was this review helpful? Yes 1
Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you Francois231, for your 5-star review on our hotel. We are glad that you enjoyed your stay with us and that you returned for another visit. It was our pleasure to have you and your family stay with us for a few nights and we our so glad that it was a wonderful stay. We will pass on the... More

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 10, 2014

1. check in line was the longest i have ever encountered- took more than 30 minutes! There really needs to be a second person working at the desk on saturday nights in summer 2. Bed was very comfy; room had nice conveniences like minifridge 3. pool was nice and it has an indoor hot tub 4. they serve continental breakfast,... More

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you for taking the time to review our hotel and thank you for staying with us. We apologize if there was a wait for your check in. We did have a weekend where our second staffer had an emergency leaving only one person at the desk, but she did the best she could on a busy night. We are... More

Chesapeake, Virginia
Top Contributor
203 reviews 203 reviews
13 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed June 29, 2014

We stay at HIE hotels regularly. This one was not at the top of the heap, or the bottom. The room, though spacious, felt more like a Navy Lodge or military hotel than a Holiday Inn Express. Beds were very comfortable and rooms were basically clean.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear Jen R, Thank you for your recent stay with us and reviewing our property. I am pleased to know that you found our beds comfortable and our rooms clean. However, I am sorry we were not able to exceed or at least be at par with your expectation particularly with the room atmosphere. We appreciate your feedback as this... More

Pittsburgh, PA
Contributor
14 reviews 14 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 21, 2014

My family of 4 stayed here on Saturday, June 14, 2014 for one night. The location was easy to get to just off I-95. Parking lot was almost completely full at that time. Check in went very smoothly about 8 p.m. Everything was clean and comfortable. One notable thing, the metal plate in the door jamb was completely missing. There... More

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Nags Head NC
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed here for a wedding for one night recently. The front desk people were very friendly,and the hotel did honor my e-mailed request for a higher floor and an early check in due to the wedding starting at 2:00. I had about a three and a half hour drive to get there, so was thrilled they allowed the early check... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Richmond North Ashland

Address: 107 South Carter Road, Ashland, VA 23005
Phone Number:
Location: United States > Virginia > Ashland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Richmond North Ashland 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Richmond North Ashland
Holiday Inn Express Ashland
Holiday Inn Ashland
Ashland Holiday Inn

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