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Holiday Inn Express Hotel & Suites Richmond North Ashland

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107 South Carter Road, Ashland, VA 23005
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Holiday Inn Express Hotel & Suites Richmond North Ashland
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Holiday Inn Express Hotel & Suites Richmond North Ashland
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166 reviews from our community

Traveler rating
    90
    46
    10
    9
    11
See reviews for
71
26
8
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Alexandria, Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed on a crowded holiday weekend. Staff labored to keep up with breakfast crowds and pool area (no towels available, long lines at front desk with only one attendant). Still, clean and friendly. 711 and mcdonalds across street, with Cracker Barrel and Applebee's flanking the sides also. Would stay again. Could not be closer to I-95, which is convenient.

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Celebration
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I used 20000 IHG points for this stay. My booking was seamless on the IHG app, and upon arrival at the hotel Adrian was friendly, helpful, and welcoming. The pleasant conversation Adrian offered, along with the fresh baked chocolate chip cookies gave me high hopes. Adrian confirmed my floor choice, thanked me for being an IHG member, offered me the... More 

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you for taking the time to give us a review, Joan L! It was great speaking with you on the phone, I'm glad I could speak with you about your stay and we hope to see you soon! More 

Toms River, New Jersey
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice big king room, very clean. Great bed and pillows. Next door to a cracker barrel. TV satellite was not the best though but really, who cares... Very close to kings dominion! ! We would definitely stay here again.

Was this review helpful? Yes 1
Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thanks for the review, Kristinejackson! It's great to hear you loved the bed and our location! We hope to see you again next time you come to Kings Dominion! More 

Alfred,m
Top Contributor
54 reviews 54 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here for the night and the rooms were good size and they were clean, it is a well kept property. I we chose one of the suites and it was perfect for the family with the small kids. The breakfast was good and the pool area was fun for the kids after a day of driving.

Was this review helpful? Yes 1
Shahhe88, General Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you so much for taking the time to give us a great review, Sean M! It makes us happy to hear you enjoyed your suite, our breakfast and the pool! We hope to see you and your family again next time you pass through Ashland, VA! More 

Nassau, New York
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopping for just one night we were very satisfied with this hotel. The room turned out to be a suite with a separate bedroom from the living room, complete with fridge, microwave, sink, TV and sofa bed. The staff was very warm and welcoming and the place was nice and looked new. The breakfast is very adequate with choice of... More 

Was this review helpful? Yes 1
Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you so very much for that amazing review, Myrts78! It is so satisfying to hear that you loved your stay so much! Thank you for being an IHG rewards club member, congratulations on your rewards night, we appreciate your loyalty and hope to see you again next time you're in Ashland, VA! More 

Mid Hudson Valley NY
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stopped without reservations while travelling from Hilton Head to NY. Front desk staff was extremely helpful and super friendly. Stayed in a King Suite - great night's sleep, good pillows and mattress. One exception, each time the a/c kicked on I was awakened but fell right back to sleep. That might be an issue for some. Guess I was so... More 

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you for the review, debideck! We're so happy to hear that you had a good night's sleep with us! We're glad that you enjoyed our shower, we do have handicapped rooms with roll-in showers and shower seats for our guests with mobility issues! We hope to see you again next time you're in Ashland, VA! More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

Best night sleep I got all week. The rooms were clean and comfortable. I made my reservation online ten minutes before we got there. The room I reserved was gone so they upgraded me to a suite at no cost. This is why I always stay at Holiday Inn Express. They always take care of you!

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you for that fantastic review, Lisa H! It's great to hear that you had such a good stay and we can't wait to see you when you come back to Ashland, VA! More 

Top Contributor
187 reviews 187 reviews
21 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed April 7, 2015

This is a good, solid choice for travellers. Stayed 2 nights in April for a wedding visit. The rooms were spotless; the service was impeccable and the breakfast was not bad. (Let's face it; you rarely get a 5 star breakfast when it's included in the room rate, but this one is not bad at all...a variety of choices: eggs,... More 

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you for that wonderful review, wahoowa1213!! We're so glad that you enjoyed the staff, our clean rooms, and our breakfast! We hope you keep coming back and can't wait to see you again next time you're in Ashland, VA! More 

Newtown, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2015

We booked a last minute room while traveling from Disney back home to Connecticut. The front desk staff was extremely helpful and friendly. As i was having a problem with my rewards account, the front desk staff let me use the business center computer to book my room. The rooms were spacious, clean and updated (large flat screen TVs). The... More 

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Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you for the great review, Stephen R! We are very pleased to hear that our staff was so accommodating and that you loved the room, the pool, the hot tub and the breakfast! We hope to see you again next time you travel to Ashland, VA! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

I recently stayed here w my son at this hotel on my way back to NY and found the rooms to be clean and tidy and the staff to be friendly and helpful. Everything I had experienced was what I normally encounter and have come to expect on stays at holiday inns. However, what occurred after I left and got... More 

Was this review helpful? Yes 1
Shahhe88, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you so much for that amazing review, Francesco D! I am so, so pleased to hear that mailing you those lucky socks has made you and your son so happy! It's also great to hear that you had an awesome stay with us at Holiday Inn Express in Ashland, VA! Taking a small amount of time out of my... More 

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