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Country Inn & Suites Hanover

Certificate of Excellence
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11600 Lakeridge Parkway, Ashland, VA 23005
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Country Inn & Suites Hanover
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Country Inn & Suites Hanover
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206 reviews from our community

Traveler rating
    166
    35
    1
    2
    2
See reviews for
78
45
14
49
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (43)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (50)
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Riverhead, NY
Top Contributor
72 reviews 72 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

After 12 hours on the road, we stopped at this hotel and took a handicapped accessible room with a king bed. The room had a refrigerator, microwave, coffee/tea, ironing board, iron. It also had a small pool and a laundry room, neither of which we used. The bed was comfortable; the hotel was quiet; and security cameras were placed in... More 

Was this review helpful? Yes 1
Shawnee Mission, Kansas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay overall and will stay here again when we're in Ashland. Pros: Suites seemed to be very clean. Housekeeping staff is wonderful - we stayed for multiple days and they were wonderful, making sure that our room was kept fresh and stocked on towels and toiletries, while not being obtrusive in any way. Ample extra (and very... More 

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Annapolis, Maryland
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At every turn, a pleasant surprise - from a helpful front desk professional who offered a better rate for our stay and a great restaurant recommendation (and a coupon for that, too!) to the book and DVD lending library in the lobby, and the hugs that came with breakfast. All of these were thoughtful touches by the people who work... More 

Was this review helpful? Yes 1
Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

During a dispute of a room. This hotel manager used unprofessional false statements to decline a customer a room credit. It is unfortunate that such a big hotel chain like Country Inn and suites could not have made some kind of arrangements to accommodate our large group party that make multiple reservations with them yearly. There manager in this particular... More 

Was this review helpful? Yes
CountryInnAshland, General Manager at Country Inn & Suites Hanover, responded to this review

Dear Guest, Thank you for taking the time to write this review. Please recall that this was a leisure trip for you and not one of business. During your visit with us it was required that all rooms were to be booked via the travel portal enlisted for the tournament, a certain number of rooms were allocated to them based... More 

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