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Motel 6 Ashland

101 North Cottage Green Dr., Ashland, VA 23005 (Formerly Capital Hotel)
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Motel 6 Ashland
Motel 6 Ashland
Motel 6 Ashland
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Motel 6 Ashland
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    35 Reviews from our TripAdvisor Community

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    Traveler rating
      6
      8
      2
      8
      11
    See reviews for
    7
    5
    5
    6
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (10)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (35)
    • Mar-May only
      (9)
    • Jun-Aug only
      (16)
    • Sep-Nov only
      (7)
    • Dec-Feb only
      (3)
    All months
    Chandler, Arizona
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed 4 weeks ago

    Worst experience I have ever had being at a hotel. First when I check in to the hotel room I paid for the room smelled like animal urine. A very strong smell came from the room. I called the employee at the front desk over and told them that the room smelled very bad and the guy apologized and moved... More 

    Was this review helpful? Yes
    6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

    Dear Patrik, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. Our standards for quality rest on the... More 

    Cardiff, United Kingdom
    Level Contributor
    84 reviews
    34 hotel reviews
    common_n_hotel_reviews_1bd8 75 helpful votes
    2 of 5 stars Reviewed 4 weeks ago

    One massive issue with this hotel - they didn't have any sheets to sleep under! Given that it's doubtful that the blankets and comforters are washed all that frequently, all I ever really want to be touching me in a hotel are clean looking sheets. Never been a problem at any other hotel but here there is one sheet to... More 

    Was this review helpful? Yes
    6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

    Dear Guest, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We are committed to delivering a clean, comfortable room and apologize for... More 

    Floyd, Virginia
    Level Contributor
    11 reviews
    2 of 5 stars Reviewed June 28, 2015

    This hotel would not be my first choice if I were to return to that area. Had to switch rooms a few times in order to find a room that didn't smell like smoke or have an overwhelming smell of mold. One plus was that the A/C worked exceptionally well.

    Was this review helpful? Yes
    Salem, VA
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed June 21, 2015

    If there was a rating less than one then that's what I would have rated this motel. The only things good were the price (and it wasn't great for what we got) and it was pretty quiet. When we first checked in we were a bit worried because so many people were already in the lobby to complain but we... More 

    Was this review helpful? Yes
    6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

    Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer... More 

    Level Contributor
    3 reviews
    5 of 5 stars Reviewed April 4, 2015

    This is one of the pet friendly hotel with newly renovated room's. I stayed in other motels' but this one was one of the best so far. Easy excess to the room from parking. New carpet in the room, & free WiFi. Staff was very friendly. Asked for couple extra towels upon check-in and they brought it to the room... More 

    Was this review helpful? Yes
    Rochester, New York
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    1 of 5 stars Reviewed March 24, 2015

    If you have asthma or lung problems do NOT stay here!!!! Water leaking in the rooms which causes an extreme musty odor of mildew. I have been congested and have had chest pains now for days. Place was a dump, dirty sheets, half the furniture was missing, no phone or clock, only one light worked, toilet ran all night, huge... More 

    Was this review helpful? Yes 3
    Scituate, Massachusetts
    Level Contributor
    44 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    2 of 5 stars Reviewed March 19, 2015

    Full disclosure...I added a second star because it was only $40 a night. Another five bucks and it would have only gotten one star. This is a place to avoid. To be fair, it is the only "budget" motel I've stayed at in this town so I've got nothing to compare it to. That said, this was pretty, pretty, pretty... More 

    Was this review helpful? Yes 1
    West Carrollton, Ohio
    Level Contributor
    5 reviews
    4 hotel reviews
    5 of 5 stars Reviewed October 15, 2014 via mobile

    Clean rooms, pleasant and helpful staff and reasonable cost. Very close (short walking distance) to food and shopping. Highly recommend. And for individuals traveling with pets, pets are welcome. Richmond is 20 minutes away.

    Was this review helpful? Yes
    Belmont, North Carolina
    Level Contributor
    31 reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    1 of 5 stars Reviewed October 2, 2014

    While on a road trip to Virginia for work we stayed at this motel 6 and we found the manager to be unfriendly and the bed clothes were dirty the wash clothes were rotten and falling apart stay away across from this place is another and it had a large party of some sort going on with a lot of... More 

    Was this review helpful? Yes 1
    6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

    Daniel, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations at 1-855-787-9864 to... More 

    Level Contributor
    13 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    2 of 5 stars Reviewed September 16, 2014

    Free WIFI but they did not give me the access code at check in. Sink faucet water low pressure, hot water was only warm, faucet did not operate properly. No stopper in drain. Bath tub faucet had a trickle of water that could not be turned off. Toilet ran. Older tube TV picture grainy, Refrigerator did not work. No outlets... More 

    Was this review helpful? Yes 1
    6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

    Stanley, Thank you for sharing your concerns. Please know the issues you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you experienced. We invite you to contact our Guest Relations at 1-855-787-9864 to further address your recent stay. More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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