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Motel 6 Ashland

101 North Cottage Green Dr., Ashland, VA 23005 (Formerly Capital Hotel)
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1 room 1 guest
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Motel 6 Ashland
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36 Reviews from our TripAdvisor Community

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Traveler rating
    6
    8
    2
    9
    11
See reviews for
8
5
5
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (9)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (3)
All months
Charleston
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've been driving for 12 hours, it was 11:30 p.m at night and only $55, how bad could it be? The gentlemen at the front desk were polite and even got me a rollaway bed so we all didn't have to squeeze together in the two double beds. As soon as we opened the door there was a smell of... More 

Was this review helpful? Yes
6Team, brand expericened team member at Motel 6 Ashland, responded to this review

Dear Cam, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern and bed comfort you describe. We invite you to... More 

Chandler, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2015

Worst experience I have ever had being at a hotel. First when I check in to the hotel room I paid for the room smelled like animal urine. A very strong smell came from the room. I called the employee at the front desk over and told them that the room smelled very bad and the guy apologized and moved... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

Dear Patrik, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. Our standards for quality rest on the... More 

Cardiff, United Kingdom
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed July 6, 2015

One massive issue with this hotel - they didn't have any sheets to sleep under! Given that it's doubtful that the blankets and comforters are washed all that frequently, all I ever really want to be touching me in a hotel are clean looking sheets. Never been a problem at any other hotel but here there is one sheet to... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

Dear Guest, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We are committed to delivering a clean, comfortable room and apologize for... More 

Floyd, Virginia
Level Contributor
11 reviews
2 of 5 stars Reviewed June 28, 2015

This hotel would not be my first choice if I were to return to that area. Had to switch rooms a few times in order to find a room that didn't smell like smoke or have an overwhelming smell of mold. One plus was that the A/C worked exceptionally well.

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Salem, VA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015

If there was a rating less than one then that's what I would have rated this motel. The only things good were the price (and it wasn't great for what we got) and it was pretty quiet. When we first checked in we were a bit worried because so many people were already in the lobby to complain but we... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed April 4, 2015

This is one of the pet friendly hotel with newly renovated room's. I stayed in other motels' but this one was one of the best so far. Easy excess to the room from parking. New carpet in the room, & free WiFi. Staff was very friendly. Asked for couple extra towels upon check-in and they brought it to the room... More 

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Rochester, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 24, 2015

If you have asthma or lung problems do NOT stay here!!!! Water leaking in the rooms which causes an extreme musty odor of mildew. I have been congested and have had chest pains now for days. Place was a dump, dirty sheets, half the furniture was missing, no phone or clock, only one light worked, toilet ran all night, huge... More 

Was this review helpful? Yes 3
Scituate, Massachusetts
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed March 19, 2015

Full disclosure...I added a second star because it was only $40 a night. Another five bucks and it would have only gotten one star. This is a place to avoid. To be fair, it is the only "budget" motel I've stayed at in this town so I've got nothing to compare it to. That said, this was pretty, pretty, pretty... More 

Was this review helpful? Yes 1
West Carrollton, Ohio
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 15, 2014 via mobile

Clean rooms, pleasant and helpful staff and reasonable cost. Very close (short walking distance) to food and shopping. Highly recommend. And for individuals traveling with pets, pets are welcome. Richmond is 20 minutes away.

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Belmont, North Carolina
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 2, 2014

While on a road trip to Virginia for work we stayed at this motel 6 and we found the manager to be unfriendly and the bed clothes were dirty the wash clothes were rotten and falling apart stay away across from this place is another and it had a large party of some sort going on with a lot of... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Ashland, responded to this review

Daniel, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations at 1-855-787-9864 to... More 

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