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All 5 Ashburn hotels

Embassy Suites Dulles-North/Loudoun

3.5 of 5 Hotel   |   44610 Waxpool Road, Ashburn, VA 20147
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77%
Ranked #4 of 5 hotels in Ashburn
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
garyBS Manchester, United Kingdom
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  • Reviews (292)
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292 people have reviewed this hotel

Traveler rating
    130
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    16
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116
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Embassy Suites whilst over in the States on business. 1st really experience of USA hotels, and it was a good one. The hotel is set out as apartments, which is nice as you have a load of space inside for a few of you. We had a lounge area with a TV, separate bathroom and bedroom. Found... More

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Kansas City, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

Everything about my trip was fantastic, including the hotel and amenities, but after I checked out, I realized that my debit card was charged TWICE for my stay!! I notified them, who blamed their card processor, but now, a week after checking out, I STILL don't have my money back!! #SHAMEFUL!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

We appreciate your positive comments and recommendation! Thank you! I am happy that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team. Please accept our sincere apologies for the hassle and frustration this incident has caused you. More

Rehoboth Beach, Delaware, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Always a great place to stay. I learned how to make omelets here by watching Griselda during the complimentary breakfast! The location is convenient for Dulles travellers. The staff is friendly, the rooms are clean, and it's nice to have a suite rather than just a room.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business More

Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 1 week ago

We spent 10 nights and enjoyed most of our visit. The staff was pleasant and friendly, food was great, site was up to expectation. However, we had housekeeping & maintenance problems. Despite registering 2 adults and 3 children, we only had 3 sets of towels per day. After making 4 requests for more towels daily (and never received!), I gave... More

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jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

Thanks for your review. I am very sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are sorry for all of the inconveniences you experienced during your time with us. We are always looking for ways to improve our guest experience and your... More

Topsfield, United States
1 review
1 of 5 stars Reviewed 1 week ago

Only Pros were morning breakfast and manager reception. complained to front desk several times about issues. They never addressed. Told me no manager on duty to talk to. Hotel room was dirty. Never got clean towels or glasses. Hotel was noisy with kids running hallways and hanging out in atrium until all hours. Will never stay again!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will consider staying with us... More

Raleigh, United States
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at Embassy Suites Dulles. My weekend events were in DC, so it was a little bit of a trek, but for the price and amenities, I didn't mind. There are lots of places to eat and shop within a few miles radius, but many places close early on the weekdays.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team More

Euless, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

I stay at Embassy Suites at least once a month. This was my second stay at this location. Excellent check-in and check-out process. Excellent manager's reception. Nice pool. The furniture in the room is starting to show some age. Parking can be a challenge if you return after 8pm. The breakfast layout could be improved to allow for a more... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the service and cleanliness of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More

Midlothian, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was everything you would expect of an Embassy Suites. The staff were very accommodating. I needed to get to and from the airport and the staff ensured the van took me and picked me up in a very timely manner. The omelet chef was all smiles and very friendly with all of the guests. You could tell she... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team More

New York, NY
1 review
5 of 5 stars Reviewed 2 weeks ago

From the quality and comfort of the guest room to the helpful staff and the beautiful atrium, I found this hotel to be everything a nice, affordable hotel should be! Could not imagine anything better.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business More

Roscoe, Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic stay here. The hotel is so friendly and helpful when navigating the D.C. area. My family felt safe, the rooms were clean (spotless actually!), and the breakfast and snacking was as expected-delicious! The pool and hot tub were very clean and the towels were replenished consistently. My son actually told my daughter that were weren't staying... More

Was this review helpful? Yes
jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the service and cleanliness of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More

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Additional Information about Embassy Suites Dulles-North/Loudoun

Address: 44610 Waxpool Road, Ashburn, VA 20147
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dulles-North/Loudoun 3.5*
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Also Known As:
Embassy Suites Dulles-North/Loudoun Hotel Ashburn
Dulles Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Ashburn #4 Business Hotel in Ashburn #4 Family Hotel in Ashburn
Hotel Class
Number of rooms
154

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