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Homewood Suites Dulles - North / Loudoun, VA

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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44620 Waxpool Road, Ashburn, VA 20147
Homewood Suites Dulles - North / Loudoun, VA
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Ranked #3 of 5 Hotels in Ashburn
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed April 28, 2015
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites Dulles - North / Loudoun, VA
See the most recent reviews
Chapel Hill, United States
1 review
2 of 5 stars Reviewed May 6, 2015

Called several days ahead and confirmed my reservations only to find when we arrived with a party of 14 they did not have them. The room we reserved was not available and it forced us to pay for additional rooms to accommodate our party, some of which had to move to the hotel next door the next day. Unfortunately that... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We worked with this guest while she was in house with us. Sincerely, Tammy More 

Palm City, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 5, 2015

This Homewood is a smoking hotel. The breakfast is closer to a continental breakfast with eggs and bacon added. The elevator sounds shaky and loud. Smoke can be smelled in all hallways. front door does not lock, and looks old and def needs paint. Id try the Embassy next door, but it's attached , so it may be just as... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

It was a pleasure to speak with you in regards to your stay. Thank you for your feedback it was truly appreciated. I have investigated your concerns about our locks at the front door. They are in working order. Sincerely, Tammy More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 28, 2015

Check In: I am a Hilton Honors Diamond member. To start with, I e-checked in and was informed that my room was available for check in at 11:00 AM. I tried to check in at 1:30 PM, was told my rrom was not ready, and told to return at 3:00 PM. I did so, and my room was still not... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

I am sorry that your suite wasn't ready the morning that you arrived at our property. You used the e-checkin process and there seems to be a misunderstanding about the process. Most of this time this process works with no issues. We were sold out the evening before and we have been investigating the concern that you spoke about. I... More 

Singapore, Singapore
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 28, 2015

We stayed for 6 nights at this hotel. We found the room to be of a good size and with a small kitchette with microwave and a dishwasher. The complimentary breakfast was nice though they stopped it at exactly the appointed time (no leeway at all). The housekeeping was ok and they seemed to scrounge on restocking on soap, teabags... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for your feedback during your stay with us here at The Homewood Suites. We are glad that you enjoyed the breakfast. Sincerely, Tammy More 

Winchester, United States
1 review
5 of 5 stars Reviewed April 27, 2015

Stayed at this hotel during a business trip. Found it to be clean and comfortable. Offers complimentary breakfast and evening meal Monday through Thursday. Staff was very nice. Very easy to get to. Close to shopping and restaurants. Would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We look forward to seeing you the next time that you are in the area!!! Sincerely, Tammy More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 17, 2015

On March 27th, 2015, I made a reservation at this hotel, with the reservation confirmed via all my credit card information. My reservation was for April 15th, 2015. I called in advance to assure I would be able to get their van (the free airport shuttle offered). I explained that my United flight from LAX was not arriving until 1:50... More 

Was this review helpful? Yes 2
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you taking the time to share your experience with us here at the Homewood Suites. I am again terribly sorry for the experience that you had with us. We have taken this information and we are working on our procedures to make sure all of our guests are taken care of. Thank you for taking the time to speak... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed April 17, 2015

Very friendly and helpful staff. We had flight discrepancies and couldn't get our rental car because they were closed. Front desk sent shuttle and had them wait until we arrived from Reagan to Dulles, and also took us back the next morning to get rental.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We appreciate the nice words about our team members. Thank you for letting us know that the shuttle did a great job for you as well. Sincerely, Tammy More 

Clyde, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

My family and i stayed at this hotel for 3 nights during our recent trip to washington dc. I booked my reservation with expedia and paid in advance. Check in was very smooth and fast. The front desk staff was very helpful. The room was large and clean. There were some minor imperfections due to normal wear but nothing major... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We are glad that you enjoyed your stay with us here at the Homewood Suites. Our outdoor pool will be up and going soon!!!! Sincerely, Tammy More 

Level Contributor
1 review
5 of 5 stars Reviewed April 13, 2015

Excellent Welcome. Excellent Programs. Excellent Care. Right place to enjoy the vacation. Loving hospitality care. Good family entertainment (Pool/Spa/Gym). Excellent food Excellent Welcome. Excellent Programs. Excellent Care. Right place to enjoy the vacation. Loving hospitality care. Good family entertainment (Pool/Spa/Gym). Excellent food Excellent Welcome. Excellent Programs. Excellent Care. Right place to enjoy the vacation. Loving hospitality care. Good family entertainment... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for letting us know that we took EXCELLENT care of you while you stayed here with us at the Homewood Suites in Ashburn, VA. Sincerely, Tammy More 

San Gabriel, California
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 6, 2015

Spacious room with separate kitchen and living room. A pretty good ethernet connection for my laptop. The breakfast buffet was only average. Short distance from the airport. Close to a good selection of restaurants.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for sharing your thoughts about us here at The Homewood Suites in Ashburn, VA!!!! Sincerely, Tammy More 

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