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Homewood Suites Dulles - North / Loudoun, VA

Certificate of Excellence
3.0 of 5
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44620 Waxpool Road, Ashburn, VA 20147
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Homewood Suites Dulles - North / Loudoun, VA
Best prices for: 1 room 1 guest
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Ranked #2 of 5 Hotels in Ashburn
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
mokinator10 Canada
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218 reviews from our community

Traveler rating
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    14
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canada
Top Contributor
105 reviews 105 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here while visiting some relatives in the area. It was very convenient for us. Staff were always friendly and helpful. Manager on duty was Tammy who always had a smile and a greeting. It was interesting listening to a staff reward meeting one morning. One of the employees was given a sum of money for his excellence in the... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for taking the time to give us some feedback during your recent stay. We do hold our "morning huddle" each AM. We try to change it up on a daily basis...but it's important to reward your team members when they go above and beyond. Jose just did that!!!! He always has a great smile. Thank you for recognizing... More 

Chester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful time here; it was cheap for the quality of the room, and the food at the restaurant was very good! Although I didn't have time to use the pool, it looked very nice and clean, and I will be swimming the next time I stay there. It was very close to a pretty cool bar, so... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We can't wait to see you in soon!!! Thank you for choosing and staying with us during your stay. Sincerely, Tammy More 

Chapel Hill, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Called several days ahead and confirmed my reservations only to find when we arrived with a party of 14 they did not have them. The room we reserved was not available and it forced us to pay for additional rooms to accommodate our party, some of which had to move to the hotel next door the next day. Unfortunately that... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We worked with this guest while she was in house with us. Sincerely, Tammy More 

Palm City, Florida
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 3 weeks ago

This Homewood is a smoking hotel. The breakfast is closer to a continental breakfast with eggs and bacon added. The elevator sounds shaky and loud. Smoke can be smelled in all hallways. front door does not lock, and looks old and def needs paint. Id try the Embassy next door, but it's attached , so it may be just as... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

It was a pleasure to speak with you in regards to your stay. Thank you for your feedback it was truly appreciated. I have investigated your concerns about our locks at the front door. They are in working order. Sincerely, Tammy More 

2 reviews
2 of 5 stars Reviewed 4 weeks ago

Check In: I am a Hilton Honors Diamond member. To start with, I e-checked in and was informed that my room was available for check in at 11:00 AM. I tried to check in at 1:30 PM, was told my rrom was not ready, and told to return at 3:00 PM. I did so, and my room was still not... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

I am sorry that your suite wasn't ready the morning that you arrived at our property. You used the e-checkin process and there seems to be a misunderstanding about the process. Most of this time this process works with no issues. We were sold out the evening before and we have been investigating the concern that you spoke about. I... More 

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 6 nights at this hotel. We found the room to be of a good size and with a small kitchette with microwave and a dishwasher. The complimentary breakfast was nice though they stopped it at exactly the appointed time (no leeway at all). The housekeeping was ok and they seemed to scrounge on restocking on soap, teabags... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for your feedback during your stay with us here at The Homewood Suites. We are glad that you enjoyed the breakfast. Sincerely, Tammy More 

Winchester, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel during a business trip. Found it to be clean and comfortable. Offers complimentary breakfast and evening meal Monday through Thursday. Staff was very nice. Very easy to get to. Close to shopping and restaurants. Would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We look forward to seeing you the next time that you are in the area!!! Sincerely, Tammy More 

San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2015

On March 27th, 2015, I made a reservation at this hotel, with the reservation confirmed via all my credit card information. My reservation was for April 15th, 2015. I called in advance to assure I would be able to get their van (the free airport shuttle offered). I explained that my United flight from LAX was not arriving until 1:50... More 

Was this review helpful? Yes 2
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you taking the time to share your experience with us here at the Homewood Suites. I am again terribly sorry for the experience that you had with us. We have taken this information and we are working on our procedures to make sure all of our guests are taken care of. Thank you for taking the time to speak... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed April 17, 2015

Very friendly and helpful staff. We had flight discrepancies and couldn't get our rental car because they were closed. Front desk sent shuttle and had them wait until we arrived from Reagan to Dulles, and also took us back the next morning to get rental.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We appreciate the nice words about our team members. Thank you for letting us know that the shuttle did a great job for you as well. Sincerely, Tammy More 

Clyde, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

My family and i stayed at this hotel for 3 nights during our recent trip to washington dc. I booked my reservation with expedia and paid in advance. Check in was very smooth and fast. The front desk staff was very helpful. The room was large and clean. There were some minor imperfections due to normal wear but nothing major... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We are glad that you enjoyed your stay with us here at the Homewood Suites. Our outdoor pool will be up and going soon!!!! Sincerely, Tammy More 

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