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Homewood Suites Dulles - North / Loudoun, VA

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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44620 Waxpool Road, Ashburn, VA 20147
Homewood Suites Dulles - North / Loudoun, VA
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Ranked #3 of 5 Hotels in Ashburn
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
Tina H Stephens City, Virginia
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Potomac Falls, Virginia, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Stayed in this holel in 2014 for more than a month, The family found it to be a delightful property. Returned in 2015, must be under different manegment ! Major issues, rooms are filthy, kitchen had roaches. The food has basically gone from evening dinners to snack food. We use to look forward to the dinners. I'm told the franchise... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for taking the time to let us know about your experience here at the Homewood Suites. I would like it if you would take the time to call me or email so I can find out what suite you were in so we can investigate these issues. I haven't had any concerns being brought to my attention on... More 

Rochester, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Poorly trained and rude staff. Heating and Cooling doesn't work. Walls are paper thin and hotel is very noisy, don't expect to get any sleep! This is one of the worst Homewoods that I have ever stayed at.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for taking the time in reviewing our hotel. I am terribly sorry to hear about the first impression that you received from our hotel team. I have reached out to the guest for further discussion. Sincerely, Tammy More 

Stephens City, Virginia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My husband & I stayed at this hotel last weekend to attend our grandson's graduation in Ashburn. We checked in digitally & received the room we requested, which was a king studio. The room was clean, spacious & very comfortable. It appeared as though the furnishings were fairly new & certainly in excellent condition. While we did not make use... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for the kind words about our hotel. We look forward to see you and your family members in the future. Sincerely, Tammy More 

Hamburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was extremely quiet in light of being in one of the flight paths to Dulles International. It's a convenient location, plenty of shopping and restaurants nearby. The suite furnishings were in excellent condition and was very clean. The staff was friendly and helpful. The breakfast selections were excellent and extremely well prepared, the service and dining areas were... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We are glad to hear that you enjoyed your stay with us here at the Homewood Suites. We look forward to having you visit us again. Sincerely, Tammy More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

FALSE ADVERTISING!!! I booked this hotel directly from the Hilton website where it clearly stated and still states the swimming pool is indoors. When we arrived here after a 10 hr drive with 4 young children (ages 7, 5, 4 & <1) with a 26 hour overseas flight scheduled for the next morning the staff nonchalantly informed us the pool... More 

Was this review helpful? Yes 2
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We have corrected the error that was on our website about our pool being a outdoor pool vs a indoor pool. We are terribly sorry that this caused a inconvenience during your stay with us. We have reached out to the guest at the hotel level. Sincerely, Tammy More 

Reston, VA, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Homewood Suites is always first choice if it is the area we will be visiting or we want to provide for guests. Past locations where we have stayed are Chicago, Williamsburg, Glen Allen, VA...and here in Ashburn, VA. We have never been disappointed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Spot on!!!! Love it!!! I am glad you have grouped us with some other amazing Homewood Suites. We are so glad that you enjoyed your stay with us....and you always have a home when you come in to the Ashburn, VA area. We can't wait until we get to see you again, Tammy More 

Manchester, Connecticut
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family of five had a very good experience at Homewood Suites for a one night stay while traveling to VA for a wedding. The rooms were spacious and clean, the employees at the front desk were especially friendly and helpful, and the breakfast was exceptional. We have stayed in quite a few Homewood Suites in the past year, and... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We are so pleased that you had a enjoyable stay with us. We are sorry that our pool was not available during your stay. However, we are up and going in the pool area again. I am so glad to hear about the breakfast!!! We will be making sure that the team hears about this!!! They do take pride in... More 

Chesapeake, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Overall excellent accommodations. Complimentary breakfast offered a full spread, not just continental. The hotel is also pet friendly, which is a big plus for us, as we frequently travel with our small dog.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We are so glad that you enjoyed your stay with us. We love being pet friendly as well. We always have some dog biscuits for our "special" guests. Thank you for choosing Homewood Suites here in Ashburn, VA to stay at!!!! Sincerely, Tammy More 

Canada
Level Contributor
118 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed May 23, 2015

Stayed here while visiting some relatives in the area. It was very convenient for us. Staff were always friendly and helpful. Manager on duty was Tammy who always had a smile and a greeting. It was interesting listening to a staff reward meeting one morning. One of the employees was given a sum of money for his excellence in the... More 

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

Thank you for taking the time to give us some feedback during your recent stay. We do hold our "morning huddle" each AM. We try to change it up on a daily basis...but it's important to reward your team members when they go above and beyond. Jose just did that!!!! He always has a great smile. Thank you for recognizing... More 

Chester, United States
1 review
5 of 5 stars Reviewed May 14, 2015

I had a wonderful time here; it was cheap for the quality of the room, and the food at the restaurant was very good! Although I didn't have time to use the pool, it looked very nice and clean, and I will be swimming the next time I stay there. It was very close to a pretty cool bar, so... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tammy A, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review

We can't wait to see you in soon!!! Thank you for choosing and staying with us during your stay. Sincerely, Tammy More 

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