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Springhill Suites Ashburn Dulles North

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20065 Lakeview Center Plaza, Ashburn, VA 20147
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1 room 1 guest
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Springhill Suites Ashburn Dulles North
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179 Reviews from our TripAdvisor Community

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Traveler rating
    96
    61
    18
    4
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (179)
  • Mar-May only
    (44)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (41)
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A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

Our family stayed in the hotel for a soccer tournament and when we left I forgot my diamond earrings in our room. I called immediately that afternoon as soon as I realized. The front desk told me they would call me back and never did. I called multiple other times and left messages for the assistant manager and manager and... More 

Was this review helpful? Yes
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We are saddened to hear that you experienced problems during your stay. Our staff takes great pride in delivering the best possible service to our guests so that you're happy during your stay. Unfortunately, we do not have record of the voicemails left, but... More 

Seattle, Washington
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for a long weekend because we were attending a friend's wedding at the Lansdowne Resort. The Resort is about a 5 minute drive away from this hotel, and from what we could gather is quite a popular location for weddings in the area. Consider booking this hotel over the Resort, which is about twice... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We are delighted to hear you enjoyed so many facets of your stay. We are also honored to hear we can be compared to the Lansdowne which is a wonderful resort we are proud to work with in our area. We take great pride... More 

Cleveland, Ohio
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a weeknight and the service was the best we have experienced in a long time. The front desk manager was very personable and very nice. Really wanted to please guests. He offered us bottle waters, and chocolates. Pool is still too small to swim and workout room is average. Internet worked very well, we selected the upgraded internet.... More 

Was this review helpful? Yes
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to provide us with a review regarding your recent stay with us! We are ecstatic to hear that we were able to provide you with the quality service you deserve and expect. We do our best to provide each guest with the best customer service possible in order to make you feel at home,... More 

Sumter, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 30, 2015

Travelled to and out of Dulles on this late July Weekend and stayed here Sunday night before my Monday flight home to SC. As a Marriott Rewards Traveler, I have grown accustomed to Marriott's level of service and facilities. The Ashburn site did not disappoint. Greeted with a smile at the reception desk and was in my room within five... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us here at the SpringHill Suites – Ashburn Dulles North. We are very happy to hear you enjoyed so many aspects of your stay with us! We pride ourselves on our staff members and their dedication and drive to provide superior guest services to all... More 

Glen Allen, Virginia
Level Contributor
185 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 24, 2015

Once we located this hotel (turn left where Loudoun County Parkway joins George Washington Blvd) we were pleasantly surprised. Sleek and modern in decor, the lobby is spacious. Rooms are well designed and managed to incorporate everything we needed, partly through the use of pocket doors. The separate toilet and 2nd washbasin in a room by themselves was a brilliant... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time out to submit a review regarding your recent stay with us! We are happy to hear that you enjoyed many facets of your stay with us. We do apologize for the inconvenience you experienced with some rowdy guests at night. The patio is supposed to be closed at night, and this has already been... More 

Chapel Hill, NC
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 14, 2015

I stayed at this hotel on a weekend. I was on a business trip, and it didn't seem like most other guest were there for work. I don't know if there was a wedding there, or what, but the party atmosphere was prevalent. The guests were all well dressed, polite, etc., so I felt safe and was never uncomfortable with... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time out to submit a review regarding your recent stay with us. I am very sorry to hear you did not enjoy your stay. I do apologize for any inconvenience you may have experienced. We do occasionally have wedding groups here at the property on the weekends, as most business travel is during the weekdays;... More 

Pittsburgh, PA
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed July 8, 2015

This is a very nice, clean hotel. The staff was friendly and helpful. It was very quiet. The breakfast was very nice and even seemed to be real eggs scrambled. Oatmeal, muffins, etc. My only complaint would be the individually wrapped coffee mugs were being unwrapped by the attendant. The problem there is once unwrapped his hands were all over... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time out to submit a review about your recent stay with us! We are delighted to hear you enjoyed your stay. I do apologize about the issue with the coffee cups. These cups are generally used in our guest rooms and thus are supposed to be wrapped, however, on this particular day our order was... More 

Goderich, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 6, 2015

This place is wonderful. My family very recommends this hotel because of all the great things that they have here. The staff are very nice and very helpful. They told us important things about the town like that you shouldn't drive in the town to the metro station or anywhere because the traffic is horrible. You should start driving at... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you very much for taking the time out to write a review about your recent stay with us here at the SpringHill Suites – Ashburn Dulles North! We are extremely happy to hear you enjoyed your stay with us so much! We really take a lot of pride in our staff and their ability to provide superior guest services... More 

bristol, ct
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 3, 2015

This hotel was very nice for the reasonable price we paid. The suite was was not overly large but they designed the space wisely so we have room for us and our three children. The breakfast was surprisingly good as well. The only drawback for us (admittedly my own fault for not checking) is that this hotel is not very... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time out to submit a review about your recent stay with us here at the SpringHill Suites – Ashburn Dulles North. We are happy to hear you enjoyed your stay with us! Your feedback is valuable to us and we have shared it with our staff. We sincerely appreciate you staying with us and taking... More 

Yonkers, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 1, 2015

Room: Slow drain in bathroom, light out in shower, water pressure very poor in both toilet and shower. Screw missing in electric outlet, housekeeping didn't replace facial tissues, didn't vacuum, didn't replace coffee or clean up around coffee maker. Breakfast: Is served from 6-9am but by 8:15 they ran out of oatmeal, bacon, cream cheese, bananas, English muffins, boiled eggs.... More 

Was this review helpful? Yes
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time out to let us know about your recent stay with us. I am very sorry to hear you had some issues during your stay. None of the issues you experienced are acceptable and I am already working with the department heads for maintenance and breakfast staff to get these issues resolved. I do apologize... More 

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