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Springhill Suites Ashburn Dulles North

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20065 Lakeview Center Plaza, Ashburn, VA 20147
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1 room 1 adult
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Springhill Suites Ashburn Dulles North
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200 Reviews from our TripAdvisor Community

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Ithaca, New York
Level Contributor
68 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We spent one night before heading to Florida on a road trip. It is conveniently located off of route 7. Our room was a suite, generous in size. There was a separate area with a sofa and desk. The room had a separate tub/ shower and sink as well as a separate half bathroom. The beds were comfortable and the... More 

Helpful?
Thank nanci_h_b
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your recent stay at the Springhill Suites in Ashburn. We are glad that you enjoyed our service and amenities, as well as the convenient location. We would be glad to have you back as our guests if your travels bring you back to Ashburn. More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

A group of snowplow drivers stayed here from Friday Jan 22 thru Thurs Jan 28th 2016. The snow storm dumped 30 plus inches of snow this weekend. The staff at the Springhill Suites went out of their way to take care of us. A special thanks to Tiara (sp?) And Alan, these two were exceptional during our stay. We would... More 

Helpful?
Thank A TripAdvisor Member
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your recent stay at the Springhill Suites in Ashburn. I'm glad that we were able to provide you with exceptional service during your time here with us. I know plowing the roads after that blizzard was a grueling job, so the least we could do is make you feel... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

I've been here a number of times, and EVERY TIME I walk thru the front door I receive a warm enthusiastic greeting from Tiara- and the service from the rest of the staff is just as good. Great breakfast, I love the space in the suite rooms and location is perfect for getting around Northern Virginia. I'll be back often!

Helpful?
Thank roboursler
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your recent stay at the Springhill Suites in Ashburn. We are glad to hear that we were able to provide you with an exceptional stay. We look forward to delivering the same level of customer service during your next stay. More 

Lititz, Pennsylvania
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed to pick our daughter up from the airport for a holiday visit. Since we live over 2 hours away, and her flight came in late, we decided to book rooms here for overnight. It worked out very well. We were able to take the free airport shuttle, to and from the airport. No messing with the parking, traffic,... More 

Helpful?
Thank searchingamerica
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your recent stay at the Springhill Suites in Ashburn. We are happy to hear that you enjoyed the amenities and service provided by our hotel. It is good to know that we were able to meet the standard that you expect from a Marriott property. If there is anything... More 

Mountain View, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 3, 2016

I have stayed at this location several times times. Each time I stay here the place is a bit more run down, but they have large rooms, low prices, and a perfect location for me to visit my family so I keep coming back. However, my last stay will be my very last at this location. I have an infant... More 

Helpful?
1 Thank Elizabeth R
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your recent stays with us. I apologize that you experienced the same problems that you had the last time. Our goal is to learn from our past experiences and be able to improve upon that, but we have fallen way short of that. I am sorry that not only... More 

Hagerstown, Maryland
Level Contributor
351 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed January 1, 2016

The hotel looks great. The front desk gentlemen was extremely friendly and helpful but swamped with work so the lines were long. The door to the pool? Our key card wouldn't work to open the door....and the pool was miniscule! Overall, the room was great....and clean. No complaints at all. We would stay there again! (unless we wanted a pool!)

Helpful?
Thank Mfclingan
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your recent stay with us. While we are happy to hear that you enjoyed our customer service and the room layout, the 3 Star rating lets us know that we fell short of your expectations. We apologize for the issue that you had regarding entry to the pool, as... More 

Fort Mill, South Carolina
1 review
3 of 5 stars Reviewed December 21, 2015

Tiara provided exceptional customer service relating to an issue with my room. The housekeeping staff had left for the day and my bed needed to be remade. Tiara obtained the bed linens and assisted me with re-making the bed. I told her I could handle it but she insisted on assisting me. She is to be commended.

Helpful?
Thank Diane L
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review about your recent stay with us. We are very sorry to hear that your bed had not been remade prior to housekeeping departing. We are happy that Tiara was able to assist you with making your bed. Tiara is an asset to our team and we are pleased she was... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed December 18, 2015

Nice clean hotel with modern decor. The front desk person, Alan, is super nice and very helpful. Definitely will stay here again. Free wifi and parking. Has a small pool and exercise room. coffee and tea available all the time.

Helpful?
Thank michael c
DOutlaw, General Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review about your recent stay with us. We are delighted to hear you enjoyed your stay. We at the SpringHill Suites - Ashburn Dulles North pride ourselves on our staff and their keen ability to provide superior guest services. We are glad to hear that Alan is continuing to excel in... More 

Washington DC
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 15, 2015

I'm here at least once a month and my expectations are always the same and met just fine. It's clean, the room doesn't smell, breakfast is always the same and good and the gym is small and only has a few machines but all that is needed. The staff is friendly and I always appreciate the free Chupa Chups! Would... More 

Helpful?
Thank Abernathy5
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Springhill Suites in Ashburn. We are glad that we are able to meet your standards everytime that you stay with us, but our goal is to exceed your expectations. We have taken your feedback into consideration, and we have placed sanitizing wipes in the... More 

Watkinsville, Georgia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 29, 2015

We had a great experience here. The staff was AMAZING! The breakfast is the usual free Marriott fare. The rooms are spacious. Because we asked for two connecting rooms, we also had a handicapped room that looked like it offered what someone needs for a little extra help. The parking is excellent! It's close enough to Hwy 7 to be... More 

Helpful?
Thank DawgTraveler1228
Alan C, Front Office Manager at Springhill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your recent stay at the Springhill Suites in Ashburn. We are glad that we were able to provide you with a memorable stay! We pride ourselves on giving the best customer service possible, while providing a room with the correct cleanliness and amenities you would expect from a Marriott... More 

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