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Aloft Dulles Airport North

22390 Flagstaff Plaza, Ashburn, VA 20148
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1 room 1 guest
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Aloft Dulles Airport North
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453 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft Dulles Airport North
See the most recent reviews
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 15, 2011

1. YOU GET LIED TO .....I called the hotel 5 minutes before I got to the terminal to arrange shuttle pick up. They called me back in 2 minutes and said that a shuttle is at the terminal and asked me how far I am. I explained and the front desk rep said that it's probably 5 minutes away. And... More 

Was this review helpful? Yes 2
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

My sincere apologies, Andrei K, for the problems that you faced getting to the hotel, as well as those faced during your stay with us. We are only 6.1 miles from the airport but due to many conditions such as the extensive road work being completed in our area for the upcoming metrorail station, there are at times unexpected delays.... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 8, 2011

Very quiet, very accommodating and most important to me was VERY clean. I loved the layout of my room very unique and modern. The staff was friendly. I travelled with my Yorky and did not get the accommodations that were mentioned on the site for her, but other than that I had a relaxing and fun stay. Ample parking and... More 

Was this review helpful? Yes 1
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

We appreciate your comments, LadyStace. All dogs, big and small, are part of our ARF program (Animals R Fun); I am sorry that you did not get all of the amenities of the program but can assure you that we love them, just the same. Where else can you travel with your beloved 4-legged friends free and with no weight... More 

Ferney-Voltaire
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed September 5, 2011

We spent a night here against our will due to mechanical problems, but were very pleased with Aloft despite our mental anguish. The staff were extremely pleasant and helpful, allowing me to use the front desk phone to make an emergency call to the airline and tolerating the long wait while I was put on hold. They were very informative... More 

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, Phiby, for your very thorough and kind review. We are glad that we were able to take a stressful situation and make it just a bit better. Travel is already difficult enough; we strive to make it fun whenever we can. Thanks again for choosing the Aloft Dulles North. Please have safe, uneventful travels in the future! Anna... More 

Pembroke Pines, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 21, 2011

We were on a family road trip from Florida and our first stop was in Virginia as we were going to the Air and Space Museum in Chantilly, VA which is 15 min from the Hotel. We were arriving late to the hotel as we were on the road for over 15 hours. We arrived there at around 11pm. While... More 

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, anndolly, for your candid feedback. I sincerely apologize for the lack of responsiveness and accommodation provided by the staff. I can assure you that this is not indicative of typical service levels at the hotel. Aloft Hotels do not have rollaways and only air mattresses; I was unaware that there were any inflation issues and our team is... More 

virginia beach
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 17, 2011

First let me say that I am VERY particular....so just ok to me is probably good to others. I don't have any specific complaints except the shower could have been scrubbed a bit more perhaps with tilex with mildew remover. The room was small and the hallways were not very well kept (vaccumed) but all in all, it was ok... More 

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, carmendownes01, for your reivew. I apologize that your experience with us was not A+. We do strive to meet all expectations but sometimes we fall short. Good value should also include great service; we strive everyday to improve, of this I can assure you. Thank you for choosing the Aloft Dulles North. Anna Lyons, GM More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 15, 2011

The place had a young vibe & and makes me think star wood wanted a brand that catered to the 18-30 yr group, cheap yet a hotel with style. Nice place, clean rooms, friendly staff.

Was this review helpful? Yes 1
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Greetings, QueenAsh! You have hit the nail on the head in terms of Aloft's vibe! However, both young and old can appreciate the brilliant colors, chic design and savvy spaces. Even more so, finding a hotel that offers "Nice place, clean rooms, friendly staff" is so critical in an age when travel can be so difficult. Thank you for your... More 

Houston, TX
Level Contributor
234 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 437 helpful votes
3 of 5 stars Reviewed August 12, 2011

Don't understand what Starwood is shooting for with their new Aloft brand, but it leaves me unimpressed. Courtesy shuttle, but a long ride from Dulles, so don't cut your airport arrival time too close. Friendly & courteous front desk personnel. Nothing within walking distance except a gas station/convenience store near the parking lot, if you arrive late (midnight) as we... More 

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, smvhou, for your review. Aloft Hotels are the DNA of Starwood's W Hotels. They are sassy and chic and offer a change of pace in typical travel. It is true that we are not walking distance to restaurants but as we are located by a future metrorail site, we are just a bit ahead of the construction curve!... More 

Baltimore, Maryland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 10, 2011

Our first visit many months ago was a bit challenged with some issues with the room. But since then we've stayed there at least 3 more times as we enjoy escaping from Baltimore and checking out Virginia Vineyards with our new puppy. The staff is awesome and they give our pup pup the royal treatment! It's so nice to be... More 

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for returning to both the Aloft Dulles and to TripAdvisor since your visit in April. We appreciate the second chance and second look. We have indeed increased our focus on both our two-legged and four-legged friends! We are so glad that we can make your weekend experience in the great Loudoun County wine counrty all the better by... More 

Brentwood, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2011

We stayed for just a couple of nights while visiting our son in DC. The room was spacious and the bed comfortable. A large, flat-screen television hung above a bench seating area which was best utilized for luggage. There was an desk chair by the desk but the room would have benefited from another chair and certainly had room to... More 

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, CKay37027, for your very thorough review and comments. You have detailed some of the highlights that set us apart from other brands such as our technology-forward amenities. Microwaves are not currently a brand standard; in the meantime, one is always available in the re:mix area. I am just as disappointed as you are regarding the hot water issue;... More 

Fort Myers Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 31, 2011

My son stayed at this hotel for over three weeks while he waited for his place to be ready..and he said it was a great hotel with a very friendly staff who was eager to help him. He also said room was cleaned everyday and didn't have any problems. He said he would definitely return and refer this hotel to... More 

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Greetings, tl1446! Thank you for your great review of our Aloft Dulles location. We are thrilled that we were a great "home away from home" location. We hope that all of our travelers find our hotel and staff to be friendly and at a great value, just as your son did. Thanks again for your kind words and review. Live... More 

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