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All 5 Ashburn hotels

Aloft Dulles Airport North

3.0 of 5 Hotel   |   22390 Flagstaff Plaza, Ashburn, VA 20148
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Ranked #5 of 5 hotels in Ashburn
A recent review
5 of 5 stars Reviewed June 2, 2011
texmex327
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364 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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There are newer reviews for Aloft Dulles Airport North
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2011 via mobile

I stayed at this hotel for two nights. Check-in was very quick and Brittney was working at the reception desk. I have been to many hotels and this exceeded my expectations. The room was small but had everything that I needed. My card got deactivated on the second night and Brittney was working again, she was very helpful and apologetic... More

Was this review helpful? Yes 1
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, Texmex, for your review of a recent stay. We are pleased that the staff took good care of you and that you will be back with us in the future. We aim to provide this outstanding experience for every guest for every stay. We look forward to welcoming you back in the near future! Yours in hospitality, Anna... More

1 review
5 of 5 stars Reviewed May 27, 2011 via mobile

United Airlines sent a bunch of people who had spent hours at the the Washington/Dulles airport due to flight cancellations to the Aloft for the night. Brittney was working the desk. She handled the onslaught of unexpected guests graciously and efficiently. After a long day for this traveler, the Aloft was a pleasant surprise.

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, Basswoman, for your kind comments about your stay with us. Travel is already challenging without the addition of delays and cancelations. I am sorry that you had to endure such. However, I am glad that the Aloft Dulles was able to take an unpleasant situation and make it a bit better by Brittney and the Team. We hope... More

Doha
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 21, 2011 via mobile

The hotel itself is fine... Clean, well designed, etc. I was put off by the limited food options and the layout of the reception desk, which doubles as the 24 HR food cashier. I headed next door for a fuller menu and to an adjacent 'on the run' gas station convenience store for snacks. Only stayed for one night. Arrival... More

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

SIncere thanks to you, hernandez, for your complimentary review. As an airport hotel, it is critical that we provide reliable transportation, as well as a respite from weary travels. I was glad to read that the service was great and that our sister property, the Hilton Garden Inn Dulles, was able to provide you with greater food choices. We hope... More

Torrance, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2011

Our only nit-pick is: the design of the bathroom privacy door leaves something to be desired. Like, privacy.

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, citizenoftheworld, for your review. We think your synopsis of the hotel as "hip, trendy and affordable" is simply perfect. We offer something for both the young and the young at heart. The sliding barn door, just like at W Hotels, is very different. Your design comment has been passed along to Starwood; it is unlike any other, for... More

New York City, New York
Contributor
17 reviews 17 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 20, 2011

They have an airport shuttle and check in was smooth. The room was small but extremely efficient. You have everything you need in a stylish, cool setting. The staff could have been friendlier in the morning and breakfast could use some more options but other than that I enjoyed my stay at the aloft.

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you, spicedawg, for your candid comments about your experience at the Aloft Dulles North in Ashburn, VA. We are working on our breakfast presentation, an improvement to expect at your next visit. We do think that we are uber-cool and glad that you found us to be a perfect stay for business travel. We are conveniently off the Greenway,... More

WNY
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 19, 2011

This was our first stay at Starwood's Aloft properties. I loved the large spacious lobby that included a full bar and food that can be ordered to take to your room or eat at the bar. The staff was friendly and helpful. The rooms are designed differently than every other hotel in the world. The ceilings are high, lighting is... More

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Greetings, 1234! Thank you for your kind words and great review. We are thrilled that you gave the newest member of the Starwood family a try at our Dulles location. We are very different - sassy, savvy and vibrant! In truth, there are 42 more like this in the country and 50 worldwide. Thank you for starting with us. We... More

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2011

Took a gamble and booked via hotwire.com, stayed 4 nights, at a bargain rate, for a conference at nearby Dulles airport. Very convenient to airport, in a developing area, so a drive to any dining/shopping. Nearby Reston is a nice area for dining and nightlife. We were very pleased from beginning to end with our experience. Warm reception at our... More

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for such a detailed review. We appreciate both your compliments, as well as your comments for improvement. Most especailly, I am grateful that the Aloft Dulles Team took good care of you during your stay. Aloft Hotels offer a fresh, fun and chic approach to travel; we are pleased that you enjoyed so many elements, unoique to the... More

Orange, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2011

1. Took a long time to check-in because of our prior request for connecting rooms. However, we still did not get our request. 2. One room smelled foul, like urine, even after airing out for 30 minutes. This forced us to return to front desk for a switch. 3. Toiletries were missing upon check-in and even the next day. (I... More

Was this review helpful? Yes 1
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your feedback. We appreciate your candidness and apologize that we fell short of both your expectations and mine. We will apply your observations to our customer service improvement plan that we are implementing. We encourage you to return to our location as our goal is to provide a flawless stay. If your travels return you to the... More

1 review
5 of 5 stars Reviewed May 11, 2011

Why you should go to Aloft Dulles? Well, besides from the superb customer service. This hotel is intoxiciating by it's chic atmosphere. The rooms are luxurious and very well designed to my taste. It has an indoor pool, fitness room, and a lounge to unwind and relax. I often don't write reviews but, Aloft Dulles was a must! Christine

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you so much, Christine, for such a wonderful review. We are thrilled that you enjoyed your stay, the hotel and the service so much!. We are proud of our hotel, it's hip style and sassy vibe and our Aloft Dulles team. We look forward to accommodating you in the future. Until then, Live Life Aloft! Yours in hospitality, Anna... More

Ione, California
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 26, 2011

My husband and I stayed at this hotel because my cousin had a block of rooms reserved for her wedding. While close to the airport, it seemed difficult for our CAB DRIVER to find. Why did we take a cab when the hotel advertises and offers free airport shuttle service? Hmmm, we would like to know as well. We called... More

Was this review helpful? Yes
AloftAnna, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your candid feedback. Our locale to the airport makes transportation critical and after a day of travel, I can understand your wanting to arrrive without issue. Under the circumstances I am thankful that the staff reimbursed for the cabfare; it is the least that we could do. The hotel was indeed both full and understaffed. It was... More

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Additional Information about Aloft Dulles Airport North

Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Dulles Airport North 3*
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Also Known As:
Aloft Ashburn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 
Number of rooms
136

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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