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All 5 Ashburn hotels

Aloft Dulles Airport North

3.0 of 5 Hotel   |   22390 Flagstaff Plaza, Ashburn, VA 20148
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Ranked #5 of 5 hotels in Ashburn
A recent review
5 of 5 stars Reviewed March 7, 2010
DebraAtShopLaMuse Alexandria, VA (Washington DC Metro)
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft Dulles Airport North
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Senior Contributor
36 reviews 36 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 21, 2010 via mobile

Several amenities advertised were not provided. Traveled with my dogs expecting the advertised ARF program amenities but had to ask for the dog bed and never received the bowl or treats. No trash can receptacles anywhere but in the front of the hotel. For those of is who ARE responsible dig owners who DO pick up after our dogs, this... More

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AloftDullesGM, General Manager at Aloft Dulles Airport North, responded to this review

Aloha LaurieCE, Thank you for staying with us. We really appreciate your feedback and have already taken corrective steps. Unfortunately, we ran out of dog treats during your stay and we found that our dog bowls were never returned by a previous guest. We have since received our order for both of these. Our side door was incorrectly installed and... More

Alexandria, VA (Washington DC Metro)
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 7, 2010

My husband and I stayed here last night with one other couple. I really loved the feel of this hotel. Very relaxed and laid back. My friend called it the "Ikea Hotel" and I think he's dead on. If Ikea branded its own hotel this is exactly what it would look and feel like. A view from a local's perspective... More

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cincinnati, oh
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 7, 2010

It is funky and cool. But if you can't get the simple amenities, why bother? They were completely out of hand soap - I heard multiple guests also request some, bewildered, as there was none in the rooms. The front desk was friendly but not helpful. Nor did they have a spare toothbrush. And the reserved airport shuttle was 10... More

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DC
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 27, 2010

We booked a park & fly ... and although the rooms were fine it was a slog to a restaurant for dinner. NOT 10 minutes to the airport, but at least 20. And we found only after we arrived that the airport shuttle is once an hour, not every half hour. On return, we waited an entire hour outside in... More

Was this review helpful? Yes 1
Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 25, 2010

I stayed here in February with a friend of mine just to get out and I was impressed. I'd been wanting to check out this brand for a while as I work at a nearby Westin and could get a nice employee rate through starwood. I started off calling ahead to make sure I could check in early and was... More

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San Francisco
1 review
1 of 5 stars Reviewed January 31, 2010

I like to say bad service but there was no service at all provided for it to be even bad. The have no housekeeping staff, no room service, no restaurant, pool was closed, and the staff were unprofessional and not service oriented. I had no soap in my room, and was missing other amenities. When I called the front desk... More

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mpatnaik, General Manager at Aloft Dulles Airport North, responded to this review

Aloha travelramin, Thank you for taking the time to provide feedback about the Aloft Dulles North. It is very disheartening to hear such comments about your stay and we take each and every comment very seriously. While the Aloft is a Speciality Select Service property, we do offer a few food and beverage options including our 24 hour Refuel area... More

FL
1 review
3 of 5 stars Reviewed January 24, 2010

When I arrived at the hotel, there was a staff person standing outside of the check-in counter greeted me with "Aloha". Nice. But there was only one staff member behind the check-in counter and he was on the phone. So I had to stand there waiting for 2 minutes. All the warm feeling that I got from the "Aloha" had... More

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mpatnaik, General Manager at Aloft Dulles Airport North, responded to this review

Aloha boca2608, Thank you once again for staying with us on your recent visit with us. We received your comments both through tripadvisor and the ones you shared with us as well. We apologize for the service level you received during your check-in experience. We take each and every comment very seriously and even the individual who checked you in... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 21, 2010

Hotel is great, rooms are nice, but the location SUCKS. Its west of Dulles, so if you want to drive East, it will cost you $4.50 each way. There are no restaurants close by. Otherwise, nice hotel.

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mpatnaik, General Manager at Aloft Dulles Airport North, responded to this review

Aloha eltdog, Thank you for staying with us, we really do appreciate it. We are glad you liked the hotel. We are really a uniquely different type of hotel in the Dulles Area. Our area is actually beginning to really develop with numerous restaurants, shops, and even a proposed metro stop planned all within walking distance of the hotel. The... More

Hummelstown, Pennsylvania
2 reviews
5 of 5 stars Reviewed January 17, 2010

For the price you can not beat this hotel.. yes the rooms are dorm like, but with free shuttle to and from the airport and they let you park there fro 14 days for free are great.

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Houston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2009

Nice place but staff is not. I'd recommend this place though although the staff are not the best staff I've encountered.

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mpatnaik, Manager at Aloft Dulles Airport North, responded to this review

Aloha skc242, Thank you for taking the time to give the gift of feedback. I have shared your comments with the talent team and we have created a few initiatives to increase the professionalism of the team. We look forward to your next visit as we are certain you will see the changes we have made. Michael Hess General Manager... More

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Additional Information about Aloft Dulles Airport North

Also Known As:
Aloft Ashburn
Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Dulles Airport North 3*
Official Description (provided by the hotel):
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 
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