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Aloft Dulles Airport North

22390 Flagstaff Plaza, Ashburn, VA 20148
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1 room 1 guest
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Aloft Dulles Airport North
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450 Reviews from our TripAdvisor Community

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Traveler rating
    117
    131
    80
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (146)
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There are newer reviews for Aloft Dulles Airport North
See the most recent reviews
G'boro NC
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 23, 2013

aLoft's Park, Sleep, Fly is the best deal going. With a friendly staff, hip lobby/bar with pool table and highly functional rooms, this is the ideal choice. Plenty of room for luggage in spare but stylish rooms. Check it out. I think you'll like it.

Was this review helpful? Yes
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our hotel. I will make sure to share this with my team members. I'm glad that you liked our pool table as this is a nice highlight at Aloft hotels! Sincerely, Luis Kuglitsch General Manager,... More 

Ashburn, va
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 23, 2013

What a GREAT hotel! The rooms allowed dogs and treated them great. The rooms were fantastic and felt like a luxury room with glass shower and a bench for the dogs. The hotel even had a bar in the lobby.

Was this review helpful? Yes
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team. Sincerely, Luis Kuglitsch General Manager, Aloft Dulles North More 

Charlottesville, Virginia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 14, 2013

I've stayed in Starwood Hotels across the country and this one is by far the worst. I paid with the stay with Starwood points, yet have significant charges on my credit card that they are unable to explain because they can't look at past stays. I've never been more disappointed in a Starwood hotel, and recommend staying away from this... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 19, 2012 via mobile

Hotel seems pretty new and if you've stayed at an Aloft before then it will be exactly what you expect. However, there is very little around this location other than a gas station and another hotel so plan accordingly.

Was this review helpful? Yes
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

We appreciate your positive comments and great recommendation! Thank you! There are plenty of restaurants within a few miles from the hotel along with Dulles Town Center Mall with plenty of shopping and great restaurants there as well. Sincerely, Luis Kuglitsch General Manager, Aloft Dulles North More 

Level Contributor
130 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 11, 2012

I stayed at the Aloft for almost 3 weeks about 7 months ago then just stayed again last week. This hotel has a really odd appeal despite a few annoyances. The hotel location is good as long as you want to be close to the airport and a bit away from the hustle and bustle of the DC area. Its... More 

Was this review helpful? Yes 1
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I appreciate your feedback on consistency as this is a key area for our hotel. I will certainly share your feedback with my Team. Sincerely, Luis Kuglitsch General Manager, Aloft Dulles North More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 10, 2012

Avoid this hotel if you're going to rely on the airport shuttle to get you to/from IAD. There is no dedicated Aloft shuttle and the staff do not have direct access to the driver to arrange rides, causing significant (read: 60 minutes+) delays. I called the hotel shuttle shortly after arriving at IAD, and was told it would arrive in... More 

Was this review helpful? Yes 3
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for taking the time to provide additional feedback on your recent visit to the Aloft Dulles. Again, I appreciate your feedback and sincerely apologize for the shuttle miscommunication. After discussing this issue over the phone with you, I have addressed your concerns with my team and was under the assumption that everything was taken care of. We truly... More 

Washington, DC
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed November 22, 2012

To make a long story short, the shuttle didn't arrive at IAD until 65 minutes after I called the hotel for it. While waiting, I called the hotel for two status checks -- during the second status check, the desk clerk told me that the shuttle was stuck in traffic due to a serious accident (a check on Google showed... More 

Was this review helpful? Yes 5
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your feedback. We appreciate your candidness and apologize that we fell short of both your expectations and mine. We will apply your observations to our customer service improvement plan that we are implementing. If your travels return you to the Dulles Corridor, please contact me directly at the hotel. We look forward to another opportunity to meet... More 

Richmond, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 20, 2012

Good price but a lot of little annoyances. Walls throughout are all scraped up, indoor pool was really cold with lots of dirty towels lying around and ONE clean one. We did ask the front desk for more towels but they never appeared. The business center is open to the whole lobby for everyone to see what you're doing online...... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for taking the time to provide feedback on your recent visit to the Aloft Dulles. I am truly disappointed to hear about the difficulty you experienced during your visit with us. I have addressed your concerns with my team and we will be training the staff on better servicing our guests. I apologize again for any inconvenience that... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 20, 2012

Stay was good and on par with other aloft. It's 8.5 miles from Dulles airport but it's a 30-min drive. I got a good deal on ParkSleepFly which let me leave my car there for the duration of the trip. My hotel night basically pays for itself because I'd need to pay the same amount for parking at Dulles otherwise.

Was this review helpful? Yes
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. Sincerely, Luis Kuglitsch General Manager, Aloft Dulles North More 

Delaware
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 20, 2012

I admit I was impressed with the aloft hotel. You get used to the cookie cutter approach to business sytle hotels and this place is a breath of fresh air. Everything was nice - we did arrive late though and there was a wait for the 1 person on staff to check the people I was traveling with in, but... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Aloft Dulles Airport North, responded to this review

We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team. Sincerely, Luis Kuglitsch General Manager, Aloft Dulles North More 

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