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aloft Dulles Airport Hotel

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aloft Dulles Airport Hotel

3.0 of 5
22390 Flagstaff Plaza, Ashburn, VA 20148
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aloft Dulles Airport Hotel
51 traveler photos
Ranked #5 of 5 hotels in Ashburn
3.5 of 5 stars 256 Reviews
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256 reviews from our community

Traveler rating
    77
    82
    44
    27
    26
See reviews for
Families
50
 
Couples
61
 
Solo
49
 
Business
71
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Virginia
1 review
1 helpful vote 1 helpful vote
“Awful customer service relating to billing”
1 of 5 stars Reviewed August 18, 2009

I did not stay in the hotel; my mother used my Amex for her one night stay on July 4- checking out July 5 to go to Italy. However, my Amex was charged $1,056 for a one day stay on July 5 that did not occur. I see from the reviews that another customer had a similar experience in June.... More

Was this review helpful? Yes 1
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 26, 2009

Let me first start off by apologizing for this issue. Upon further investigation it seems that your card was not charged for $1056, but our hotel computer system asked for this amount as an authorization-hold. It appears that the original reservation was made for multiple days instead of a 1 day reservation. Guest Service is the Aloft Dulles Airport North's... More

Auburn, IN
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Funky, trendy, tries a little too hard to be hip”
4 of 5 stars Reviewed July 23, 2009

We stayed here for three nights recently while visiting relatives and doing some sightseeing in the DC area. We chose the hotel because of the attractive rate and based on positive reviews. It was mostly a pleasant stay, and I would definitely recommend this hotel, especially if you have business in the Dulles/Ashburn area or if you're flying out of... More

Was this review helpful? Yes 3
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 22, 2009

Aloha Wayne87! Thank you for your kind comments on TripAdvisor, we really appreciate the feedback. The Aloft Dulles Airport North hotel is the destination sensation of the Dulles area. There are no other hotels in a 30 mile radius quite like ours. Our grab-n-go refuel area offers amazing breakfast options and sandwhiches, salads, and snacks 24 hours a day 7... More

South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Something different”
4 of 5 stars Reviewed July 8, 2009

The hotel is new and in a good location. It is not directly located near anything, but the buildup around the hotel is coming. It was very clean and modern. You check yourself in and out using a kiosk. It was not that easy to navigate (even for a techie). It was nice not having to deal with front desk... More

Was this review helpful? Yes 2
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 22, 2009

Aloha SCTraveler78! I am very happy to hear that you used our touch-n-go kiosks to check yourself in you room and you like the very clean and modern design of this new hotel lifestyle hotel concept. Ashburn, VA is located in the area of Dulles North which in a few years will be the home of the Dulles Metro Station.... More

greensboro nc
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Stay here if you want to be overcharged..lousy customer service”
1 of 5 stars Reviewed June 29, 2009

We stayed in May, 2009 with a complementary stay. The comped stay was due to a stay in April, 2009 where we were overcharged ovewr $1,000 for a stay. The comped stay was to give the Aloft a second look. We stayed on the weekend and were billed again $200.00 to our surprise. After speaking with the clerk about this... More

Was this review helpful? Yes
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 22, 2009

Aloha yrisheq! Through our numerous conversations over the phone, and working with our talent team I have made it a top priority to resolve your billing issue. I am happy to say it has been resolved. I do apologize sincerely for this matter, we have had a few new team members that don't quiet understand the hotel computer system. We... More

San Francisco, California
1 review
“We recently enjoyed an excellent stay (June 10and 11) at the Aloft”
5 of 5 stars Reviewed June 27, 2009

William Chang, the manager, provided our family with two superb rooms on the top floor away from the downstairs noise. The rooms were spacious, with excellent lighting, high ceilings and all the techie attachments anyone needs. We appreciated the fridge, the air mattress for my grandson, zero smoking, and the obvious attention given to the cleanliness in the room and... More

Was this review helpful? Yes
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 22, 2009

Aloha Family_Travelers999, I am so happy your entire family enjoyed your most recent stay with us. It is very important to me to hear positive and negative feedback so that I can either praise or train the talent team. I will definitely pass your kind words along to the talent team and I am very happy that you thoroughly enjoyed... More

turkieee
1 review
1 helpful vote 1 helpful vote
“Attractive Atmosphere!”
5 of 5 stars Reviewed June 18, 2009

My boyfriend and I have stayed at the ALOFT twice now and both times we have been impressed with what the hotel has to offer. WXYZ Bar = awesome! delicious drink specials, very upbeat & friendly bar staff, decor of course was very contemporary and trendy... loved the color scheme and the outside lounge gave the hotel a Miami touch!... More

Was this review helpful? Yes 1
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 22, 2009

Aloha Turkieee! I am so happy you liked, as you say, our Miami styled hotel in the middle of Dulles, Virginia. Our W xyz bar is really the talk of the town. Although we are only 30 minutes away from Washington, D.C. all of the local Dulles townships (Chantilly, Herendon, Sterling, Reston, Ashburn, and Leesburg) come to our hotel and... More

Falls Church, VA
1 review
1 helpful vote 1 helpful vote
“New, modern and chic - A must stay for those traveling to VA in the near future!”
5 of 5 stars Reviewed June 15, 2009

This hotel was a hidden surprise worth checking. Reminded us alot of the W Hotel chain which we love. Fantastic bar/lounge area with good vibe and good scene for a beer or martini. The indoor pool and gym were much much better than your typical hotel amenities. The room is very trendy and the decor great. We tapped into the... More

Was this review helpful? Yes 1
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 22, 2009

Aloha Naveenk22! You are exactly right! The Aloft brand was inspired by W Hotels and by using the same recipe for success we truly are the diamond in Dulles. As you enter the portal, you will discover attractive decor, vibrant scent, mood-setting lights, and the latest music in the industry. I am very happy you like the ticker over our... More

virginia
1 review
1 helpful vote 1 helpful vote
“best hotel in the area”
5 of 5 stars Reviewed June 12, 2009

This hotel rocks...funky and fresh in all ways...great price and great rooms...love the gym...the bar and the friendly staff....the loft style rooms are roomy and clean love love love

Was this review helpful? Yes 1
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
August 22, 2009

Aloha YvetteDenne! Thank you so much for staying with our new hotel concept, we really appreciate your business and your kinds words on Tripadvisor. I am delighted to hear that you liked the W xyz lounge, the recharge fitness equipment, the loft inspired rooms as well as our world class talent. We hope to see you next time you are... More

Mount Pleasant, TN
1 review
1 helpful vote 1 helpful vote
“Not exactly Family friendly/some what not friendly housekeeping service”
3 of 5 stars Reviewed June 7, 2009

My family and I stayed at this hotel with a hotwire reservation. We stayed from Sunday, May 31, 2009 to June 5, 2009. On our first day, after driving all night, we were allowed to check in early, around lunch time, although their seemed to be a bit of confusion about our room size. This was after emailing back in... More

Was this review helpful? Yes 1
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
June 11, 2009

Aloha Emeraldeyes913, Let me start of by apologizing to you and your family about the concerns you have with the hotel. It seems that our chlorine pump malfunctioned, and we were not aware of this until the very day you checked out. Since then we have replaced the chlorine pump and the pool is now operational. I also investigated the... More

Arlington, VA
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Just not for me.”
3 of 5 stars Reviewed June 2, 2009

While the hotel was very clean and new, the sparseness of the room and facilities left something to be desired. It is definitely not a luxurious "get away" of any kind, but if you are just spending a quick night before heading to the airport, it is fine. The isolation of it isn't great, but since we had a car... More

Was this review helpful? Yes 1
mpatnaik, General Manager at aloft Dulles Airport Hotel, responded to this review
June 11, 2009

Aloha inarlington! Although the Aloft concept is not for everyone we do get many mixed feelings about the new tWist in travel a vision of W Hotels. Most feelings are positive and our guests can't wait till an Aloft opens in their own home town. I do apologize for the music levels of our busy bar - usually on the... More

 
 
aloft Dulles Airport Hotel
aloft Dulles Airport Hotel
3.5 of 5 stars 256 reviews
Enter dates 1 night 2 nights
 
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Hotel Summarization (Beta)

What travelers say

  • “Parking lot” (4)
  • “Gas station” (3)
  • “New years” (3)

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Additional Information about aloft Dulles Airport Hotel

Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Region: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Ashburn
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 
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Also Known As:
Aloft Ashburn

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aloft Dulles Airport Hotel
22390 Flagstaff Plaza
Ashburn, VA 20148
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