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All 5 Ashburn hotels

Aloft Dulles Airport North

3.0 of 5 Hotel   |   22390 Flagstaff Plaza, Ashburn, VA 20148
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Ranked #5 of 5 Hotels in Ashburn
A recent review
5 of 5 stars reviewed 5 days ago
Dennis A Dellroy, Ohio
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384 reviews from our community

Traveler rating
    109
    125
    65
    46
    39
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dellroy, Ohio
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had to take my wife to Dullas airport which is about 10 minutes from the hotel. I have nothing but good things to say about the hotel. everyone on the staff has been exceptionaly nice and helpful in solving any problems we had or directing us to a restaurant. The place is very clean and the room styling is... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Where to begin... Well I got a great rate through an online travel site so I was excited to try this new "chic" Eco-friendly hotel chain. Lobby was lively and checkin was easy. That's where the good experience ended. They gave us a pet friendly room Even though we had no pets. But at least that gave some explanation for... More 

Was this review helpful? Yes
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your business and feedback. We certainly apologies for the challenges you incurred during your stay. We are indeed a "chic" hotel and our team usually are able to deliver exceptional stay experiences to our guest. Your stay experience is not a true reflection of our hotel and we would love another chance to earn your business, delivering... More 

Mexico City
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Aloft brand was dubbed as "A Vision of W Hotels". Relax guys. You are not even close. If you are going there, expect no kind of service. No whatever, whenever philosophy. Long story short. We asked for a crib to our 10 month old baby. No cribs. We requested a wake up call. We didn't receive any. We almost... More 

Was this review helpful? Yes 1
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for staying with us and for sharing your candid feedback. Please accept my apologies for the challenges you incurred during your stay. Your interpretation of services received are not a true reflection of our hotel and team. In fact our team strives daily with exceeding our guest expectations. The Aloft offers a unique experience to our guests, and... More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 2 weeks ago

I saw the pictures of the hotel and was amazed and for the price, I thought Jackpot! but the hotel room was very dirty, when I went down to tell the girl at the desk about it (very nice girl, always smiling and willing to help) she said "yeah housekeeping is not good". The trash can had vomit that had... More 

Was this review helpful? Yes
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Greensboro, North Carolina
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed in a Aloft hotels on a few occasions -- usually based on convenience of a specific spot versus a higher rated hotel in Starwood's family. I had two rooms this past week during Thanksgiving. The hotel was picked because it was quite close to family whom we were visiting for the holiday. The room, per the norm, is... More 

Was this review helpful? Yes
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Arizona
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a comfortable stay and the laundry facilities were very convenient. Reception were very helpful in providing me with laundry detergent and telling me where to go. The remote control was missing in the room but someone came up quickly with one. However, contacting them was difficult because the phones in the room don't work. I had to find... More 

Was this review helpful? Yes
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ralph More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 9, 2014 via mobile

First of all I was shocked at the lack of cleanliness. Upon entering room for first time, I saw a huge brown spot on the carpet. Looked like dried stained poop..disgusting to say the least. Title in bathroom was dirty and you could see mildew everywhere. Furniture and room deaign in general was cheaply made and of poor quality. Felt... More 

Was this review helpful? Yes 1
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for recently choosing to stay with us. I am sorry to read that you had a poor experience recently at our hotel. The room condition you describe is not acceptable and we will research and ensure deficiencies are addressed. We are excited that the hotel is slated to undergo upgrades in 2015 to enhance guest experiences. We hope... More 

charlottesville
Top Contributor
83 reviews 83 reviews
25 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed October 23, 2014

This was my second "stay/park/fly" at the Aloft Dulles and it seems to be a hotel in decline. I stayed here a year and a half ago and had such a great experience, it was naturally my "go to" hotel when i had to fly out of IAD. I actually set out to stay here and paid a higher per... More 

Was this review helpful? Yes 1
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2014

Stayed overnite after hitting multiple Loudoun County vineyards. The rooms are standard Aloft modern. I wish they had cords for hooking up my laptop to the TV--- they have console for the hook-up, but No cords to connect. This Aloft has a nice open lobby with an open lounge and bar. Unfortunately, the bar serves no food. Good Drinks, but... More 

Was this review helpful? Yes
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ralph More 

Top Contributor
110 reviews 110 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 2, 2014

I still for some reason like this place, but feel like an abused boyfriend. On check in the staff this time was less than stellar. One woman was helpful, the other had bigger priorities in her purse than providing the customer with service. I went down to ask for a toothbrush and after acknowledging me, she spent another minute messing... More 

Was this review helpful? Yes 1
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Our team is working diligently towards improving our product and with delivering exceptional service. We hope to welcome you back to our hotel very soon! Sincerely, Ralph More 

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Additional Information about Aloft Dulles Airport North

Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Dulles Airport North 3*
Number of rooms: 136
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Also Known As:
Aloft Ashburn

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