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Aloft Dulles Airport North

22390 Flagstaff Plaza, Ashburn, VA 20148
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1 room 1 guest
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Aloft Dulles Airport North
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450 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashburn, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The receptionist was new and was not well trained, to face guests indepently. The bathroom shower door was missing a handle on the inside. Hotel needs maintenance and staff needs better training. Will not stay at this hotel ever again.

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Illinois
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed here multiple times and sometimes the stays are great. However it seems to be getting worse and worse. Front Staff: They're kind, young but seem to have no interest in saying anything more than here is your keys and bye. I have been told "Thanks for being a SPG member." However never once asked me about my Elite... More 

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McDonough, Georgia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had to ask for bath towels and they brought hand towels to try off with from taking a shower. Our liquid bath soap in the shower was out for 2 days and never refilled. Had to go the front desk and ask for bar soap. No microwaves in rooms. We had to ask for a coffee pot to be... More 

Was this review helpful? Yes 1
Elizabeth, New Jersey
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is our 3rd time at this hotel. For the price ($77.00), no one can come close. BUT it has changed and it could use an upgrade. We reserved a king bed, got to the place and the receptionist looked up our room and confirmed we had a king bed. Got to the room and we had two full full... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm allergic to feather pillows, on the fourth attempt to get foam pillows I was told there was no foam pillows in the whole hotel. A drunk man tried to get into my room, he mistakenly got the wrong room. At 1 AM there was a party in the parking lot. Then the little restaurant had no food.

Was this review helpful? Yes 1
Cambridge Bay, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Nice from afar, but far from nice... First was the shuttle, I waited over an hour, didn't know you had to call so say you needed the shuttle. Even when I did it was at least 20 plus minutes. And the shuttle was stuffy smelling. Then when arriving there really wasn't much food selection, but I made do with a... More 

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New City, New York
Level Contributor
11 reviews
2 of 5 stars Reviewed July 20, 2015

Rooms were cheap and found a deal on hotel tonight. Staff was super friendly and rooms "looked" nice. Carpet was ripped and our room was facing parts of the buildings structure so view wasn't good. Pulling down the blinds was interesting it was very mechanical like a security gate. Room was pretty clean but when we called for tissues they... More 

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Ashburn, Virginia
1 review
1 of 5 stars Reviewed July 14, 2015

This hotel refused to give me any rewards points after staying there for ten weeks because I didn't become a rewards "member" until the day i checked out. The staff turns the lobby into a party on the weekends. It was too loud to sleep on the fifth floor. Occasional cigarette smoke wafted in through the bathroom vent.

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Los Angeles, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 13, 2015

I chose to stay at Aloft because of its easy access to Dulles airport. It was not easy. They need to sort out their shuttle situation because it runs infrequently, which meant that instead of taking the shuttle from the airport to the hotel, I was saddled with a $25 cab ride for going 3 miles. I was frustrated, but... More 

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Istanbul, Turkey
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed July 9, 2015

I loved the airport pick up that was very efficient picking me up. It looks pretty nice and modern upon arrival. I was comfortable in the room and the TV was good. They asked if I needed a wake up call for my early shuttle to the airport. I said no. She advised that I get an earlier shuttle than... More 

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Aloft D, Manager at Aloft Dulles Airport North, responded to this review

Thank you for providing the feedback of your stay and bring your concerns to our attention. Our goal is to exceed the expectation of each and every guest, hence understanding what we need to improve is of an immense value. We are pleased you enjoyed the modern décor and hope that you will give another chance to WOW you on... More 

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