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aloft Dulles Airport Hotel


Hotel class 3.0 of 5
22390 Flagstaff Plaza, Ashburn, VA 20148
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Reviews you can trust

74% Recommend
3.5 of 5 stars 47 reviews
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By trip type
All (47)
[ Date ] [ Rating ]
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3 of 5 stars
kennethAshburn   12 contributions
Ashburn, Virginia
Nov 14, 2009 | Trip type: Couples

I decided to change things up a bit with my girlfriend and reserved a room at the loft for a Saturday night. When I made my reservations online, I requested a room on one of the top floors and as far away from the elevator as possible. When I checked in, I was given a room on the 3rd floor... more

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3 of 5 stars
Kitcat22   2 contributions
Kitcat22
Nov 13, 2009 | Trip type: Business, Solo travel

I agree with the earlier comments about the lobby being overwhelmed with noise. I shouldn't have to shout to overcome the bar's music while i check in! Aloft has an innovative concept -- trendy, youthful, minimalist. The extreme efficiency in design makes me feel like I'm in my daughter's dorm room. Safe, coffee maker, closet, magazine rack and open shelves... more

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3 of 5 stars
2kidsMI   1 contribution
Michigan
Aug 24, 2009 | Trip type: Family
2/2 found this review helpful

So,recently we stayed here 4 nights -- Service is nearly non-existant (I agree with the previous poster who mentioned skeleton crew). Housekeeping -- well, I'm not sure there is any. When we came back after first night, we noticed the sheets weren't changed, so on our way out on the next day we requested this be done. Nice guy at... more

Management response from
milan patnaik, General Manager

Aloha 2kidsMI, Thank you for giving us your feedback through Trip Advisor. We appreciate all comments so we can alter our procedures at the hotel and overcome challenges that pave a road of superior hotel product and friendly-efficient service for all of our future guests. At the Aloft Dulles Airport North hotel and lounge we pride ourselves on being an...

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2 of 5 stars
beulahrit   9 contributions
DC area
Aug 23, 2009 | Trip type: Solo travel
1/2 found this review helpful

Aloft has a beautiful lobby that doubles as bar with pool table, TVs, and entertainment some nights. The rooms are very trendy with platform beds and flat screen TVs built into the walls. Lots of potential here, but a couple of areas need work. When I checked in, the televisions in the lobby were on full blast. Apparently this is... more

Management response from
milan patnaik, General Manager

Aloha Beulahrit! Thank you for taking the time to post your comments on TripAdvisor, I really appreciate the feedback of all of our guests. It is with your feedback that we can improve the quality of hotel product and service. This past week we have taken a closer examination of our breakfast choices and our all day dining selection which...

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1 of 5 stars
cynpez   1 contribution
Virginia
Aug 18, 2009
1/2 found this review helpful

I did not stay in the hotel; my mother used my Amex for her one night stay on July 4- checking out July 5 to go to Italy. However, my Amex was charged $1,056 for a one day stay on July 5 that did not occur. I see from the reviews that another customer had a similar experience in June.... more

Management response from
milan patnaik, General Manager

Let me first start off by apologizing for this issue. Upon further investigation it seems that your card was not charged for $1056, but our hotel computer system asked for this amount as an authorization-hold. It appears that the original reservation was made for multiple days instead of a 1 day reservation. Guest Service is the Aloft Dulles Airport North's...

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4 of 5 stars
wayne87   2 contributions
Auburn, IN
Jul 23, 2009 | Trip type: Couples
3/3 found this review helpful

We stayed here for three nights recently while visiting relatives and doing some sightseeing in the DC area. We chose the hotel because of the attractive rate and based on positive reviews. It was mostly a pleasant stay, and I would definitely recommend this hotel, especially if you have business in the Dulles/Ashburn area or if you're flying out of... more

Management response from
milan patnaik, General Manager

Aloha Wayne87! Thank you for your kind comments on TripAdvisor, we really appreciate the feedback. The Aloft Dulles Airport North hotel is the destination sensation of the Dulles area. There are no other hotels in a 30 mile radius quite like ours. Our grab-n-go refuel area offers amazing breakfast options and sandwhiches, salads, and snacks 24 hours a day 7...

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4 of 5 stars
SCTraveler78   13 contributions
South Carolina
Jul 8, 2009 | Trip type: Family
2/2 found this review helpful

The hotel is new and in a good location. It is not directly located near anything, but the buildup around the hotel is coming. It was very clean and modern. You check yourself in and out using a kiosk. It was not that easy to navigate (even for a techie). It was nice not having to deal with front desk... more

Management response from
milan patnaik, General Manager

Aloha SCTraveler78! I am very happy to hear that you used our touch-n-go kiosks to check yourself in you room and you like the very clean and modern design of this new hotel lifestyle hotel concept. Ashburn, VA is located in the area of Dulles North which in a few years will be the home of the Dulles Metro Station....

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1 of 5 stars
yrisheq   2 contributions
greensboro nc
Jun 29, 2009 | Trip type: Family
0/2 found this review helpful

We stayed in May, 2009 with a complementary stay. The comped stay was due to a stay in April, 2009 where we were overcharged ovewr $1,000 for a stay. The comped stay was to give the Aloft a second look. We stayed on the weekend and were billed again $200.00 to our surprise. After speaking with the clerk about this... more

Management response from
milan patnaik, General Manager

Aloha yrisheq! Through our numerous conversations over the phone, and working with our talent team I have made it a top priority to resolve your billing issue. I am happy to say it has been resolved. I do apologize sincerely for this matter, we have had a few new team members that don't quiet understand the hotel computer system. We...

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5 of 5 stars
family_travelers999   1 contribution
San Francisco, California
Jun 27, 2009 | Trip type: Family

William Chang, the manager, provided our family with two superb rooms on the top floor away from the downstairs noise. The rooms were spacious, with excellent lighting, high ceilings and all the techie attachments anyone needs. We appreciated the fridge, the air mattress for my grandson, zero smoking, and the obvious attention given to the cleanliness in the room and... more

Management response from
milan patnaik, General Manager

Aloha Family_Travelers999, I am so happy your entire family enjoyed your most recent stay with us. It is very important to me to hear positive and negative feedback so that I can either praise or train the talent team. I will definitely pass your kind words along to the talent team and I am very happy that you thoroughly enjoyed...

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5 of 5 stars
turkieee   1 contribution
turkieee
Jun 18, 2009 | Trip type: Couples
1/1 found this review helpful

My boyfriend and I have stayed at the ALOFT twice now and both times we have been impressed with what the hotel has to offer. WXYZ Bar = awesome! delicious drink specials, very upbeat & friendly bar staff, decor of course was very contemporary and trendy... loved the color scheme and the outside lounge gave the hotel a Miami touch!... more

Management response from
milan patnaik, General Manager

Aloha Turkieee! I am so happy you liked, as you say, our Miami styled hotel in the middle of Dulles, Virginia. Our W xyz bar is really the talk of the town. Although we are only 30 minutes away from Washington, D.C. all of the local Dulles townships (Chantilly, Herendon, Sterling, Reston, Ashburn, and Leesburg) come to our hotel and...

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aloft Dulles Airport Hotel Also Known As

  • Aloft Ashburn
Address: 22390 Flagstaff Plaza, Ashburn, VA 20148