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Hilton Garden Inn Dulles North

Certificate of Excellence
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22400 Flagstaff Plaza, Ashburn, VA 20148
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Hilton Garden Inn Dulles North
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Hilton Garden Inn Dulles North
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316 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We are Hilton Honors members and have stayed at many Hilton properties. This one was OK at best. We were staying at this property because we were attending a wedding and this was the blocked hotel. First the good--the room was clean, the property itself is nice. The breakfast was good. Anything you'd like cooked: eggs, french toast, bacon, waffles...... More 

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for sharing your stay with us. I am glad your room was clean and our cooked to order breakfast was great. I am sorry the bed was uncomfortable during your stay. We have garden sleep beds where you can adjust the firmness on each side of the bed for your comfort. I have spoken to the executive housekeeper... More 

Level Contributor
238 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

we try to stay at Hilton properties; we travel to Boston and the DC area to see family and find that the Garden Inn or Doubletree properties to be a reliable source. However, our stay this past weekend was confusing at best. Here is what they did right: Allowed us early check in on Friday, desk and cleaning staff greeted... More 

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for sharing your stay. I am glad the front was friendly and able to check you in early on Friday. I am sorry you had problems with your receipt and housekeeping. I am glad I had a chance to speak with you prior to leaving and the problems you incurred during your stay were resolved. More 

Raleigh
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our hosts chose this hotel for our reunion. The hotel was beautiful, clean and inviting. The staff were very helpful and pleasant. They were extremely helpful in giving us directions as we were lost most of the time. Our GPS doesn't seem to keep up with all the building in the Washington area. We had a very enjoyable stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for the 5 star review. I am you enjoyed your reunion and your stay with us. We look forward to seeing you again. More 

Ashburn, United States
1 review
3 of 5 stars Reviewed 1 week ago

If all you want to do in pop in and out this hotel is good for that purpose however if you want to stay longer its best to book a better quality hotel. This place doesn't even have a free bottles of water the rooms, you must purchase the water from a vender in the lobby! That should tell you... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for sharing your stay with us. I am glad you were able to get in and out quickly on your visit to Dulles. We do offer complimentary water and a snack to our Hilton Honors guests upon check in. There are many benefits to joining the Hilton Honors program for guest loyalty to the brand. I hope to... More 

Staunton
Level Contributor
125 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel BUT make sure to look for a shuttle that says LOFT instead of Hilton Garden Inn! The LOFT hotel is right beside the Hilton Garden Inn but we waited endlessly since we did not recognize the LOFT name. Also--the phone number to the hotel kept disconnecting us over and over....we couldn't call for the shuttle!! Hilton Hhonors person... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for sharing your stay with us. I am so sorry the shuttle was confusing for you at the airport. Our complex is a Hilton Garden Inn and Aloft hotel. We do share shuttles from time to time but have a sign our driver holds at the airport when this happens. I will also speak with the front desk... More 

Halifax, VA, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed here twice, so far, and enjoyed our stays very much. This hotel appears to be relatively new and in excellent condition. Our room was clean and attractive. The HVAC system worked very well. The King bed was possibly the most comfortable we ever slept in. The location is quiet, safe, and easily accessible from local areas of... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for the 5 star review. I am glad you enjoyed your stay and our staff was friendly. I hope to see you on your next visit to Dulles! More 

Ashburn, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was clean, and the Hotel staff was courteous and helpful. The check in and check out process was painless and quick. The location of the hotel is convenient and close to major arteries for travel to and from airport and into city as well as to local restaurants or shopping. Would stay again and recommend.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for the great review. I am glad you found the hotel to be clean and the staff friendly. I hope to see you again on your next visit to the area. More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel a a certain rate and was charged that rate for only the first night. Th 5 additional nights were $10.00 more. I called to get it corrected, they said they would, and it never happened. Very shady.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for sharing your stay with us. I am glad we were able to take care of your billing error at the time you checked out. It does take 24 hours to see the change to your credit card bill. I hope you will stay with us on your next visit to Dulles! More 

Washington DC, District of Columbia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 24, 2015

Quick one night stay, and wasn't too impressed. Attempted to check in early, but to no avail since the hotel was full the night prior...no biggie. The manager was very apologetic, and offered to call us when it was ready, which they did at 1:30. Rooms were clean, and the air conditioning worked well. Pool was smallish and limited chairs.... More 

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for sharing your stay. I am glad my team was able to check you in early and the room was clean. We do have a cooked to order breakfast and I am sorry there was an olive stem in your omelet. I have spoken to our F & B Director to ensure the food quality exceeds all expectations... More 

Covington, United States
1 review
5 of 5 stars Reviewed May 22, 2015

The staff were very nice and helpful and upon request had a printed driving direction sheets for local restaurants and shopping. Hotel was easy to locate right off of 267. Very happy with our 4 night 5 day stay. Many local Virginia Wineries within 20-30 minute drive and only about 45 minutes outside of D.C. The hotel was quiet even... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review

Thank you for the 5 star review. I am glad the service exceeded your expectations. I look forward to seeing you again on your next trip to Dulles! More 

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